Chris Geletzke | Page 2

Sales staff was great to work with. Service was abysmal. Dropped off my vehicle for service, had to call over and over again to get updates on the status. Chris was assigned to the Service was abysmal. Dropped off my vehicle for service, had to call over and over again to get updates on the status. Chris was assigned to the car, not a single phone call or text back. Left multiple voicemails and messages with the admin. Had to keep calling until I finally got an update that I can pick up the vehicle, very unprofessional. Will not go there again for service. More

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There was a special on the 2022 Edge, and Dan found one in the Star White which please my wife and myself. I do wish that monthly lease payments were in line with the F150 I gave up. Even with $6500 in inc in the Star White which please my wife and myself. I do wish that monthly lease payments were in line with the F150 I gave up. Even with $6500 in incentives it still went up in price. More

by SKILIAN Verified Customer Verified Customer

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Chris G. and rest of Taylor Ford Service team were all awesome all-stars. The process from start-to-finish was smooth and timely like clockwork with high-qual and rest of Taylor Ford Service team were all awesome all-stars. The process from start-to-finish was smooth and timely like clockwork with high-quality interactions along the way. I was able to schedule my appointment online for The Works services bundle starting at 11:30 am, enabling me to walk to a nearby restaurant and enjoy lunch. I paid for the services using my FordPass Rewards Visa using my rewards points balance. When I saw my Ford Escape to drive home, it had that showroom-ready shine which reflects the care of the Taylor Ford service team. I would give this all-star team all the stars imaged by the James Webb Space Telescope plus the stars in Vincent van Gough’s masterpiece “The Starry Night.” More

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Have leased 7 vehicle from Taylor Ford have never experienced any problems ...Great staff both in service and sales. experienced any problems ...Great staff both in service and sales. More

by BEAUBIENGEORGE Verified Customer Verified Customer

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Don always takes care of me. My truck needed service and was provided a loaner while waiting on an ordered part. My truck needed service and was provided a loaner while waiting on an ordered part. More

by ADAMG101 Verified Customer Verified Customer

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Always good service from Taylor Ford. Andrew Loutitt has been our go to sales person for years and always provides good service and good laughs. Mike in finance also is amazing as always. Andrew Loutitt has been our go to sales person for years and always provides good service and good laughs. Mike in finance also is amazing as always. Always let people know this dealer is the one to go to. More

by LYNNKX1975 Verified Customer Verified Customer

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Unfortunately Chris G. very amiable and knowledgeable service is not backed up with professionalism. My F250 was in 3/9th for routine maintenance and a recall to rep very amiable and knowledgeable service is not backed up with professionalism. My F250 was in 3/9th for routine maintenance and a recall to reprogram the Powertrain control module. Promised return 3/11 but Chris G took the day off so I was struck changing my plans. After several voice messages, Chris released the truck 3/15 with an open work order-the recall work not done and the NAV update not ordered. He promised a call to reschedule for completion. I gave him one full week ..but no call so I began attempting contact: voice message on direct line and a couple time left messages with Service desk. Today..4/4th, no return calls received, no explanation and work order remains incomplete. I will need find another dealership to honor my Service warranty and recall work. Very disappointed in Taylor Ford’s Service. More

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MR.DON MOON IS OVER THE TOP AND A GREAT SALEMAN .THIS MAY WILL BE 3TH LEASE. WILL BE 3TH LEASE. More

by MARIGRATH24 Verified Customer Verified Customer

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Been dealing with Taylor Ford since 2006. They have stood behind their products 100% and have always treated me fairly and honestly. They have stood behind their products 100% and have always treated me fairly and honestly. More

by F250CC Verified Customer Verified Customer

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I had a wonderful experience from start to finish! Matt is the BEST salesman! This is my fifth vehicle from Taylor ford. I wouldn’t go anywhere else Matt is the BEST salesman! This is my fifth vehicle from Taylor ford. I wouldn’t go anywhere else More

by JSNEED78 Verified Customer Verified Customer

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