22 Reviews
Write a Review22 Reviews of Dean Retan
February 21, 2023
My most recent experience was an early lease trade in. I brought my vehicle in for an oil change and ended up leaving with a new lease! So happy with my experience! Andrew Z is great to work with! I brought my vehicle in for an oil change and ended up leaving with a new lease! So happy with my experience! Andrew Z is great to work with! More
December 18, 2022
They treat you like family. .... they answer all your Questions very helpful very freindly thank you for everythting they did for me.. .... they answer all your Questions very helpful very freindly thank you for everythting they did for me.. More
Other Employees Tagged: Andrew Louttit, Jerry Arrowood
September 16, 2022
Would not recommend this dealership to anyone. I leased a 2022 Escape in June and the car is making a noise. I have it in service twice and still isn't fixed. All I got where excuses from service. I leased a 2022 Escape in June and the car is making a noise. I have it in service twice and still isn't fixed. All I got where excuses from service. There is a lot more to this then I can write. I will never be back to this dealership. I will take my business elsewhere. They are very unprofessional. More
Other Employees Tagged: Todd pluff
July 01, 2022
Dean is great and took good care of me. Everything went as good as it could with my two week old truck having issues. Everything went as good as it could with my two week old truck having issues. More
Other Employees Tagged: Andrew Louttit
May 02, 2022
I ordered my 2022 Escape in December. I was given emails every 2 weeks letting me know the progress of my vehicle. I couldn't be more pleased with my purchase and transaction from Tayor I was given emails every 2 weeks letting me know the progress of my vehicle. I couldn't be more pleased with my purchase and transaction from Tayor Ford. Andrew Louitt is the BEST! More
Other Employees Tagged: Andrew Louttit
February 25, 2022
Taylor Ford has very bad customer service, they kept our Ford Edge ST, for roughly 3 months to repair a oil pan gasket. The did give us a loaner car. A standard edition for fusion car. They would never retu Ford Edge ST, for roughly 3 months to repair a oil pan gasket. The did give us a loaner car. A standard edition for fusion car. They would never return our calls when we would try to get updates about our vehicle. Then once we did get our vehicle back my fiancé and myself drove to Florida, just to find our Edge ST is leaking oil all over the place. So we call a ford dealership in Florida and they tell us that the oil pan gasket was not fixed properly and it was a hack job. We also have proof to back this up from the Florida dealership. So I would never recommend taylor for to anyone. Unless you like poor customer service and hackers to work on your car. I guarantee it will not be fixed properly. How do you keep a car for 3 months and not even fix it right? Something as simple as a oil pan gasket. Your service department is a complete joke. More
September 05, 2021
I would recommend Taylor Ford to abosutely Anybody in the whole world, and I mean anybody. Have a good labor day weekend. You too Louis Horger. whole world, and I mean anybody. Have a good labor day weekend. You too Louis Horger. More
Other Employees Tagged: Lou Horger, Brent Sukel, Brittney Fuchs, Danielle Brooks, Dick Miller, Joe Ward, Chris Geletzke, Frankie Tucci, Jerry Arrowood
September 01, 2021
Best customer service I recommend people to come and lease there new ford cars deal with Mike and the Secretaire the best service they give people lease there new ford cars deal with Mike and the Secretaire the best service they give people More
Other Employees Tagged: Mike Hayes, Brittney Fuchs, Danielle Brooks, Dick Miller, Chris Geletzke, Jerry Arrowood
August 09, 2021
My salesman Dan Kontour was great, and always Dean Retan helps me alot when ever I need service. Dan got me the car of my dreams helps me alot when ever I need service. Dan got me the car of my dreams More
Other Employees Tagged: Andrew Louttit , Dan Kontour