156 Reviews
Write a Review156 Reviews of Chris Graf
October 26, 2022
I always go to them we have been coming to them since 2013 and have always gotten good service It is the only place I take my car they are very nice and professional. 2013 and have always gotten good service It is the only place I take my car they are very nice and professional. More
October 23, 2022
Price wasn’t what the ad said. They lied and wouldn’t compromise.I left. They lied and wouldn’t compromise.I left. More
Other Employees Tagged: Laurie Perkins , Serhan Alkan , Tim Lile, Miguel Ulloa, Dave Williams, Anthony Flores , Janene Black, Mark Lopez
October 05, 2022
Laurie was the most professional salesperson I encountered during my search for SUVs. Most of the salespeople I encountered were unprofessional. As a former President of my company, I have encount encountered during my search for SUVs. Most of the salespeople I encountered were unprofessional. As a former President of my company, I have encountered many different kind of people. I would recommend Laurie as Professional More
Other Employees Tagged: Laurie Perkins , Serhan Alkan , Tim Lile, Miguel Ulloa, Dave Williams, Anthony Flores, Caitlin Sands , Janene Black, Mark Lopez
September 24, 2022
Your service department is always attentive I never want to ride home because I like your nice clean lounge area and all your sales people are always nice to me. to ride home because I like your nice clean lounge area and all your sales people are always nice to me. More
Other Employees Tagged: Laurie Perkins , Caitlin Sands , Mark Lopez
September 02, 2022
A great experience from start to finish. They went above and beyond our expectations. Most of the transaction occurred over the phone and a price was agreed on, I drove to the dealership and They went above and beyond our expectations. Most of the transaction occurred over the phone and a price was agreed on, I drove to the dealership and they did not try to change what was agreed upon or take advantage. Thank you again for a great experience. More
Other Employees Tagged: Miguel Ulloa
August 31, 2022
Friendly staff, extremely efficient, completed my service is a timely manner. I prefer traveling to this dealership because of the personal service I receive. is a timely manner. I prefer traveling to this dealership because of the personal service I receive. More
Other Employees Tagged: Caitlin Sands , Rodrick Robinson (RJ)
June 30, 2022
Very disappointed and sales and financing. Chris quoted me one price of 33000 . Chris told me don’t pay attention to price on sticker. the loan department wrote the sale up at 39 Chris w Chris quoted me one price of 33000 . Chris told me don’t pay attention to price on sticker. the loan department wrote the sale up at 39 Chris was so nice during our test drive and I had to leave and left him with my husband and the loan dept and Humberto and his son were the sneakiest and I felt threatened by their actions. Chris said he can’t control what they do in loan department. Chris tried to figure out how to make it right but it was out of his control. To this day I received no training in this vehicle or I do not know when service is do. Also the same car 🚗 x listed for 35000 today. There was so much wrong on this purchase. All they do is talk about my trade in. I had cash and did not have to trade in my vehicle. That was Chri’s decision. We were back in their dealership within 10 hours of the purchase and Humberto greeted us at door and took us in an enclosed office slammed his fist on the desk and pointed at the computer and said loudly what is in that computer can’t be changed and you can’t sell or refinance your car for 90 days now. You don’t Bully older people or anyone. My spouse has been sick and this was such emotional trauma on him. They know what they did to me I would not do this to any of you. My complaints have been initiated and I can never buy another Kia under these circumstances. To get service I have to drive 49 miles away now. I feel bad for Chris to be a member of this team because he knows the truth. Also had to deal with Marc whom made Humberto’s incentives right I know Marc has been the middle man to rectify this mess but I think it is out of his hands. He seemed very fair and. Came in that evening for my training on my car and Chris was gone. Chris insisted not to do survey for Kia until he trained me. There was just so many wrong turns in this car buying experience. I tell people to go to your lender and get pre approved before going to your dealership. More
Other Employees Tagged: Mark Lopez, Humberto and his son in loan dept
June 17, 2022
They worked out a good deal and plan for me. Great customer service. Would highly recommend them. Great customer service. Would highly recommend them. More
Other Employees Tagged: Serhan Alkan , Anthony Flores
June 17, 2022
Dealership was very good Chirs the sales man was very nice with is Jop Thank you very much Chris. Jerry and Shelley. nice with is Jop Thank you very much Chris. Jerry and Shelley. More
Other Employees Tagged: Caitlin Sands , Janene Black, Mark Lopez