Chris Hand | Page 2

Being a female senior buying or trading my car could have been a scary experience. Thanks to Matt Hettel directing Chris Hand to help me due to he was with a customer and aware of my time made my time there been a scary experience. Thanks to Matt Hettel directing Chris Hand to help me due to he was with a customer and aware of my time made my time there was a pleasure. Chris Hand took the time to explain all. Help me with advice on titling, how my finances would work for me best . He was always aware of my budget . Chris Hand was truly caring that I felt like I was being helped by a kind son with his mother. Thank you for showing excellent customer service . My husband and I have been in the “VW family of cars” for many of our 50 years together. More

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We had one of the most positive experiences with Chris Hand @ this dealership. I can actually say we enjoyed the experience vs dreaded it. Came in thinking we wanted a specific vehicle but left with one w Hand @ this dealership. I can actually say we enjoyed the experience vs dreaded it. Came in thinking we wanted a specific vehicle but left with one we hadn't even considered. More

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Chris made sure my car purchasing experience went as smoothly & and easy as possibly. He went out of his way to reserve a car for my test drive after my initial choice was purchased, and his knowledge r smoothly & and easy as possibly. He went out of his way to reserve a car for my test drive after my initial choice was purchased, and his knowledge really helped me feel like I was equipped to make the right decision. He let me take my time during the offer process & made sure I felt comfortable with all the terms even the days after I left. I walked away with a VW Tiguan that my wife loves. I’m excited to bring my business back to South CLT VW & certainly won’t buy another VW without Chris as my advisor. More

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Chris was incredibly kind and helpful. It made the process of buy a car so quick and easy!! It made the process of buy a car so quick and easy!! More

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Chris was a pleasure to work with and made process of buying a vehicle quick and easy. He made sure that everything was in order prior to my arrival and from the time of my test drive to finishing paperw buying a vehicle quick and easy. He made sure that everything was in order prior to my arrival and from the time of my test drive to finishing paperwork and walking out with keys took about an hour. Pricing was transparent, listing was comprehensive and accurate, and communication was clear and always in a timely manner. I cannot think of any way that my experience with Chris or VW of South Charlotte could have been any better! 10/10 ⭐ More

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Chris Hand was knowledgeable and professional. He listened, answered all our questions and was super to deal with. Chris was pleasure to work with and we will be using him for our VW needs going f He listened, answered all our questions and was super to deal with. Chris was pleasure to work with and we will be using him for our VW needs going forward. More

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Great dealership and sales. They worked with me in making sure I get most fair deal They worked with me in making sure I get most fair deal More

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I was very sad to replace my 2016 Honda pilot and wanted something with similar size, starting this and safety. I was pleasantly surprised to find this vehicle at Volkswagen of Charlotte. Immediately when C something with similar size, starting this and safety. I was pleasantly surprised to find this vehicle at Volkswagen of Charlotte. Immediately when Chris Hand reach out to me, I knew this would be a great experience. Very helpful, honest answers, and did not try to oversell me on something I didn’t mean. I am truly satisfied with my Volkswagen Tiguan SE and look forward to having it for years to come. More

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I’ve got to start off and express our gratitude and how great Chris Hand is and how he’s worked with us the past 2 vehicles we’ve got. Chris has always went the extra mile and helped us! The purchase proc great Chris Hand is and how he’s worked with us the past 2 vehicles we’ve got. Chris has always went the extra mile and helped us! The purchase process was easy, Chris knew exactly what we were looking for and gave us plenty of options to look at before we landed on our Atlas Cross Sport SEL! More

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I had a great experience buying a used vehicle. Chris Hand was a pleasure to work with. I would recommend him and this dealership. Chris Hand was a pleasure to work with. I would recommend him and this dealership. More

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