Chris Johnson
Chris Johnson at Landers Toyota NWA

Chris Johnson | Page 3

Service

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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322 Reviews
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322 Reviews

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322 Reviews of Chris Johnson

September 28, 2023

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Employee Rating

Service was great, done in a timely manner. Pick up and return was so convenient. We were very pleased with the service. More

by kaylowe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Landers Toyota NWA responded

Hi, kaylowe1! We're glad our team could make the process quick and easy. Thank you for trusting us with your vehicle and for leaving us this five-star review!

September 23, 2023

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Fast, great service! ! I went in for an oil change and front end alignment, and they had everything done in an hour! More

by Soxfanrpw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Shawn Wells , Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler

Sep 25, 2023

Landers Toyota NWA responded

Thank you so much for the five stars, Soxfanrpw! It was our pleasure to get you back on the road ASAP. Let us know if we can be of service again!

September 20, 2023

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Friendly, knowledgeable sales and finance crew. Service department is efficient and keeps you informed about your vehicles service. More

by DAKOTABUGG
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Quinn, Bryan Huddleston

Sep 21, 2023

Landers Toyota NWA responded

Hi, Dakota! Thank you for this five-star review. Our team is always happy to serve you and meet all your vehicle needs!

September 18, 2023

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I used the Service Center at Landers Toyota for my oil change on my used car I purchased through them. I used online scheduling and chose to wait in the service center lobby. The service department is ver More

by Itsjoanieholder
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Shawn Wells , Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler

Sep 18, 2023

Landers Toyota NWA responded

Thank you for leaving this five-star review, Joanie! We're so glad you found our service team to be fast and professional. We love providing our customers with exceptional care and we hope to serve you again soon!

September 16, 2023

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Another great job Chris and team. My Toyota over 200K miles and barely broken in More

by 97 4runner
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 18, 2023

Landers Toyota NWA responded

Nothing lasts like a Toyota! It's our pleasure to take care of your 4Runner and keep it in tip-top shape. We appreciate your five-star review and kind words towards our team!

September 15, 2023

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This was my first visit to Landers in NWA and was one of my most pleasant experiences to any dealership in Arkansas. More

by johnnevener
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Juan Valdez, Brian Dameron

Sep 18, 2023

Landers Toyota NWA responded

Thanks for stopping in, John! We're thrilled that you enjoyed your experience at our dealership. We appreciate your time and your five-star review. We hope to serve you again in the future!

September 15, 2023

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Employee Rating

Good job, fast turnaroud, recommended, clear communication! Mr. Vasquez is knowledgeable and quick in response. I'll come again. More

by THAANHCHIVU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Landers Toyota NWA responded

Hi, THAANHCHIVU! Thank you for taking the time to leave this review. We're happy to hear our team was fast and professional during your recent visit. It is our pleasure to care for your vehicle!

August 30, 2023

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I would come back for services and possible to trade in or a new car. More

by SUAHONGLE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josh Murrah, Shawn Wells , Tim Doran, Johnny Guiterez, Jason Jones, Lake Mills, Skye Moler

Aug 31, 2023

Landers Toyota NWA responded

Thank you for leaving us a review, SUAHONGLE! We look forward to seeing you again — it would be our pleasure to take care of all your vehicle needs!

August 29, 2023

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Thanks for being honest and providing a fair price. Customer service has been excellent. Thank you. More

by larry.knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Doran

Aug 30, 2023

Landers Toyota NWA responded

You're very welcome, Larry! We appreciate your kind words and five-star review. We love providing our customers with the best service possible!

August 26, 2023

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Employee Rating

Poor knowledge from scheduling counselors. Forgot to connect essential hoses after spark plugs. Left messages for manager with no follow up. More

by DLREED7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shawn Wells , Tim Doran

Aug 26, 2023

Landers Toyota NWA responded

Thank you for letting us know of this concern and we apologize if there was an issue with your repair. We would definitely like to rectify the situation, so please email your contact information and/or the vehicle information to our Service Director, Shawn Wells, at shawn.wells@landerscorp.com, who will look into the repair and contact you back in a timely manner.

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