Chris Mercer | Page 3

This is an update to a previous review. Had a recall update performed. Next day a check engine light appeared. I immediately called Chris from service. He calmed me down and got me an appoi Had a recall update performed. Next day a check engine light appeared. I immediately called Chris from service. He calmed me down and got me an appointment immediately. He performed a complete diagnostic on my F150, FREE OF CHARGE! Wow, I couldn't believe it! The system had to re-set itself. No engine light on! Made me very happy. Larson Ford will be getting my service work from now on. ABOVE AND BEYOND! Thank you Larson Ford. More

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Went to the dealership for warranty work to be done. I was in and out pretty quickly. I was in and out pretty quickly. More

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Have purchased many vehicles from Larson will continue to keep purchasing when my lease is up keep purchasing when my lease is up More

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Larson Ford Service is Consistently excellent. They know what they're doing and treat customers with respect. Chris Mercer gone about and beyond. He is respectful, communicative, and always deli They know what they're doing and treat customers with respect. Chris Mercer gone about and beyond. He is respectful, communicative, and always delivers on time. That’s rare these days. More

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Work done in timely manner. ...people in service center very professional in would recommend this dealership ...people in service center very professional in would recommend this dealership More

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It’s always a pleasure bringing my car to Larson Ford. The work gets done on time and I’m treated. I think kind of special thank you to Chris and his staff wonderful experience. The work gets done on time and I’m treated. I think kind of special thank you to Chris and his staff wonderful experience. More

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The service experience at Larson Ford is exceptional. Service is completed in timeframe was promised. Always very well done. The entire crew there are always friendly and eager to please the client. Service is completed in timeframe was promised. Always very well done. The entire crew there are always friendly and eager to please the client. More

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Larson Ford has the most courteous, professional and knowledgeable team. They were a pleasure working with. Bobby was awesome to work with as well as finance and service visits. knowledgeable team. They were a pleasure working with. Bobby was awesome to work with as well as finance and service visits. More

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They can’t do more for you in sales and service, wonderful to work, great people!!!! wonderful to work, great people!!!! More

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A BIG THANK YOU to Bobby, Tim and Tracy for making my car experience so enjoyable. Their exceptional service and attention to detail truly made a difference. I couldn’t be happier with how everything turned experience so enjoyable. Their exceptional service and attention to detail truly made a difference. I couldn’t be happier with how everything turned out. I’d also like to give a special thanks to Chris Mercer in service for always being so attentive to the needs of my vehicle. His dedication and care are truly appreciated. We have been dealing with Ford for over 15 years, and it has always been a pleasurable experience, Thank you again for everything, and I look forward to continuing our relationship in the future. I love my new Ford Explorer! Theresa & Bill Higgins More

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