Chris Mercer
Chris Mercer at Larson Ford

Chris Mercer | Page 3

Q/L Manager - Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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4.9
121 Reviews

Dealership Experience

13 yrs, 9 mos

4.9

121 Reviews

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121 Reviews of Chris Mercer

October 22, 2025

Dealership Rating
Employee Rating

Excellent purchase, finance and delivery experience. Tim, Robert and Tracy are an exceptional example of the entire Larson Ford team. More

by Tom G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2025

Larson Ford responded

Hi Tom, thank you for sharing your excellent feedback about Tim, Robert, and Tracy! Your support means the world to us and we hope to work with you again in the future. Welcome to the Larson Ford family!

October 13, 2025

Dealership Rating
Employee Rating

Larson Ford is the best place to buy a car. Customer service is the best. More

by Bav1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2025

Larson Ford responded

Here at Larson Ford, we are always thankful for positive feedback from our customers. Thank you, Bav!

August 09, 2025

Dealership Rating
Employee Rating

We have been purchasing vehicles and servicing them at Larson Ford for more than 30 years. Great people to work with .We look forward to the next 30 years! More

by rjrudzonis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr.

Aug 11, 2025

Larson Ford responded

Wow, thank you for your loyal business and support! We are grateful for your continued trust in us, and we look forward to serving you for many more years to come. -The Larson Ford Team

August 06, 2025

Dealership Rating
Employee Rating

This is an update to a previous review. Had a recall update performed. Next day a check engine light appeared. I immediately called Chris from service. He calmed me down and got me an appoi More

by Alb123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser, Dave Pirk

Aug 06, 2025

Larson Ford responded

Thank you for sharing this wonderful review! We’re happy to hear Chris and our team provided such a reassuring and efficient experience. We’re here for you anytime at Larson Ford, and we look forward to serving you again in the future! Safe travels ahead!

August 04, 2025

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Employee Rating

Went to the dealership for warranty work to be done. I was in and out pretty quickly. More

by SgtRon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2025

Larson Ford responded

Thanks so much for the 5-star review of Larson Ford!

July 15, 2025

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Employee Rating

Have purchased many vehicles from Larson will continue to keep purchasing when my lease is up More

by 88bobbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Larson Ford responded

Thank you for the great review. We look forward to seeing you again at Larson Ford!

June 30, 2025

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Larson Ford Service is Consistently excellent. They know what they're doing and treat customers with respect. Chris Mercer gone about and beyond. He is respectful, communicative, and always deli More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Larson Ford responded

Scott, thank you for recognizing Chris and the Larson Ford Service team! We're so glad to hear about your positive experience with us. We appreciate your support and look forward to serving you again in the future!

April 30, 2025

Dealership Rating
Employee Rating

Work done in timely manner. ...people in service center very professional in would recommend this dealership More

by Raptor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser, Dave Pirk

Apr 30, 2025

Larson Ford responded

Thank you for recommending Larson Ford! We're glad to hear that our service center team was professional and efficient. We appreciate your feedback and look forward to serving you again in the future!

April 27, 2025

Dealership Rating
Employee Rating

It’s always a pleasure bringing my car to Larson Ford. The work gets done on time and I’m treated. I think kind of special thank you to Chris and his staff wonderful experience. More

by Casconejpc1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Larson Ford responded

We're delighted to hear that your visits to Larson Ford are always a pleasure and that Chris and the team provide you with such special treatment. Thank you for sharing your wonderful experience, we look forward to seeing you again!

April 05, 2025

Dealership Rating
Employee Rating

The service experience at Larson Ford is exceptional. Service is completed in timeframe was promised. Always very well done. The entire crew there are always friendly and eager to please the client. More

by mike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 07, 2025

Larson Ford responded

Mike, we're delighted to hear that you had an exceptional service experience with our team at Larson Ford. Thank you for the kind words and support!

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