Chris Mercer
Chris Mercer at Larson Ford

Chris Mercer | Page 7

Q/L Manager - Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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4.9
124 Reviews

Dealership Experience

13 yrs, 11 mos

4.9

124 Reviews

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124 Reviews of Chris Mercer

July 02, 2024

Dealership Rating
Employee Rating

Chris in service is always professional and knowledgeable. My appointment was prompt and service was perfect. Tech picture texts are helpful. More

by dragnslayr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2024

Larson Ford responded

We're glad to hear Chris and the Larson Ford service team provided a professional and efficient experience. Thanks for sharing your feedback!

June 29, 2024

Dealership Rating
Employee Rating

Exceptional experience. Expert sales and finance team. Vehicle delivery was fast and informative. All expectations were exceeded as usual. More

by Tom G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2024

Larson Ford responded

Tom, we're delighted to hear that our sales and finance team at Larson Ford exceeded your expectations once again. Thanks for the fantastic review!

June 06, 2024

Dealership Rating
Employee Rating

Easy to make appointments. Quick inspection and maintenance times. Knowledgeable of services and extras related to my vehicle. Pleasant wait time. More

by Kegger00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr., John Kaiser, Dave Pirk, Bill Fairgrieve , Ken Blair, Brian Casey

Jun 06, 2024

Larson Ford responded

Thanks for sharing your experience! We're glad to hear that our team at Larson Ford provided quick and knowledgeable service. We appreciate your feedback and look forward to serving you again!

June 02, 2024

Dealership Rating
Employee Rating

As a business owner, my time is very valuable. I reached out to Bobby and told him what I was looking for. Within a few days, the deal was done. Great group and excellent service from Tracy, Tim More

by Jmsecurity
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr., Tracy Black , Tim

Jun 03, 2024

Larson Ford responded

Thank you for sharing your experience! We're glad to hear that Bobby, Tracy, and Tim provided excellent service here at Larson Ford. We appreciate your business and hope to assist you again in the future!

May 10, 2024

Dealership Rating
Employee Rating

Service was efficient and the job was done correctly the first time. I was treated with dignity and respect and i look forward to my next visit. Chris Mercer was an absolute professional. More

by artvandlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Larson Ford responded

We're delighted to know that you had an efficient and respectful service experience with Chris at Larson Ford. Your kind words are greatly appreciated, and we look forward to your next visit!

May 02, 2024

Dealership Rating
Employee Rating

Always had a great experience with Bobby and the rest of the staff they understand that my time is limited and they always have the paper work ready. After buying 8 or 9 vans for my business every experie More

by Jmsecurity
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2024

Larson Ford responded

We're delighted to know that Bobby and the rest of our team at Larson Ford have consistently provided you with great experiences. We understand how valuable your time is, especially when running a business! Thanks for choosing us again and again - we appreciate it!

May 02, 2024

Jmsecurity responded

Thank you again.

April 21, 2024

Dealership Rating
Employee Rating

Chris took care of all my needs didn’t push me on anything I did not need! More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Larson Ford responded

George, it makes our day to hear that you enjoyed working with Chris at Larson Ford! Have a great day!

April 19, 2024

Dealership Rating
Employee Rating

Larson Ford did a great job. They detected the problem and solved it. Everyone was pleasant to work with. They identified a recall and took care of it. More

by Johnpike333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kaiser

Apr 19, 2024

Larson Ford responded

We're glad to know our team at Larson Ford was able to detect and solve the problem for you. Thanks for acknowledging their hard work!

April 10, 2024

Dealership Rating
Employee Rating

Excellent work excellent service excellent people They were on time did what they said they would do and they did an excellent job More

by Billie262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert F. Barranger Jr.

Apr 10, 2024

Larson Ford responded

We're delighted to know that you had an excellent experience with us at Larson Ford! Our team always aims to deliver top-notch service and we're glad it showed. Thanks for the positive feedback!

March 29, 2024

Dealership Rating
Employee Rating

This is my 2nd vehicles I purchased from Larson Ford , from the 1st time I arrived at Larson Ford I was greeted by a sales personnel’s Michelle Finamore after speaking to her I feel very comfortable, she More

by sean gautier
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black, Michelle Finamore

Mar 29, 2024

Larson Ford responded

Sean, it's great to know that Michelle and Tracy made your experience at Larson Ford a positive one not once but twice! We appreciate the recommendation. Enjoy your new ride!

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