Dealership Experience
13 yrs, 7 mos
113 Reviews
Write a Review113 Reviews of Chris Mercer
February 14, 2024
Larson Ford is a great dealership. The service is excellent. The staff is friendly, even the mechanics The dealership sends you a video from the mechanics when the cars back in the The service is excellent. The staff is friendly, even the mechanics The dealership sends you a video from the mechanics when the cars back in the bay and The Mechanic tell you what they’re going to do. So the only place I will get my car serviced More
Other Employees Tagged: John Kaiser
January 28, 2024
End to end experience is always exceptional. Sales, finance and delivery spot on. Great value for money. You are not forgotten after the sale. They are always working to earn your trust. No pres Sales, finance and delivery spot on. Great value for money. You are not forgotten after the sale. They are always working to earn your trust. No pressure tactics needed. Best and final offer presented first. You will look forward to your next purchase from this store so long as your expectations are attainable. They will always try their best to make it happen. More
Other Employees Tagged: Robert Larson, Tim Pellicano, Robert F. Barranger Jr., Tracy Black, Ken Blair , Lenny in parts is the best!
January 17, 2024
To All Future Car Buyers: I recently purchased a new vehicle from Susan Havrilla at Larson Ford. This is the third vehicle I have purchased from Susan at Larson Ford. My best friend, upon my new vehicle from Susan Havrilla at Larson Ford. This is the third vehicle I have purchased from Susan at Larson Ford. My best friend, upon my recommendation, has purchased two vehicles from Susan at Larson Ford as well. I have been a Ford customer since the late 1980's and never have I ever had a car buying experience that was as unique and dare I say...as pleasurable, since working with Susan Havrilla and Larson Ford! No hassles. No pressure. No nonsense. More importantly - No stress. As a customer I have always been treated with kindness and respect. Susan takes the time to ask the important questions to best understand what your needs and expectations are. She is very kind and extremely patient and goes above and beyond to make sure you are pleased and excited about your purchase. When have you ever heard someone say how wonderful and easy - breezy their car buying experience was? Almost never... unless you've had the pleasure of purchasing a vehicle with Susan Havrilla at Larson Ford. My thanks to Susan and Larson Ford. Excellent people. Excellent service. I can't imagine going anywhere else. Sincerely, Cheriann Frederich Proud owner More
Other Employees Tagged: Tracy Black
January 09, 2024
It’s the only dealership I would recommend. They make you feel like family. I was in and out under 30 minutes. From the sales staff to the owner who came out to meet me in person. They truly ca They make you feel like family. I was in and out under 30 minutes. From the sales staff to the owner who came out to meet me in person. They truly care and work to get you the best deal. They sat down and went through all the numbers so I understood everything in the transaction. There was nothing hidden in the paperwork or in the small print. The price was spot on. I strongly encourage anyone looking for a vehicle to go to Larson Ford. More
Other Employees Tagged: Robert Larson, Tim Pellicano, Robert F. Barranger Jr., Tracy Black
October 25, 2023
Excellent service from Larson Ford service department. I scheduled an appointment to have my vehicle serviced and they took my vehicle in when I arrived. The wait was not long at all and I'm very satisfie I scheduled an appointment to have my vehicle serviced and they took my vehicle in when I arrived. The wait was not long at all and I'm very satisfied with the work performed on my vehicle. I highly recommend Larson Ford service department for your vehicle. More
October 10, 2023
Excellent caring service from the parts department to the cashier for my service advisor Chris. I couldn’t say enough good words I would absolutely 1000% refer people to Larson Ford. cashier for my service advisor Chris. I couldn’t say enough good words I would absolutely 1000% refer people to Larson Ford. More
Other Employees Tagged: The guys and parts, as well as the ladies in the cashier department were excellent as well
August 22, 2023
Great service! Always on time and easy to schedule appointments. The service department is patient and explains everything to us. Thank you! Always on time and easy to schedule appointments. The service department is patient and explains everything to us. Thank you! More
Other Employees Tagged: John Kaiser, Dave Pirk

