Dealership Experience
13 yrs, 11 mos
124 Reviews
Write a Review124 Reviews of Chris Mercer
October 15, 2024
The friendliest and professional service center in New Jersey. Never have to wait for your appointment Jersey. Never have to wait for your appointment More
Other Employees Tagged: John Kaiser, Dave Pirk
October 04, 2024
We have had our cars serviced with Larson Ford for over 15 years. We are always happy with the service they provide. They are thorough, professional, and honest in their dealings. However, they have recen 15 years. We are always happy with the service they provide. They are thorough, professional, and honest in their dealings. However, they have recently begun to charge a surcharge for using a credit card. We brought our car in for a routine oil change, but they pointed out that we were due for a tuneup. We generally follow their recommendations because it has meant our cars last us much longer. So we agreed to have the tuneup done. The only option was then to pay for the service using a credit card. We don’t regularly carry $500 or more In cash. I don’t think most customers would be paying for major service or repairs in cash. That additional surcharge really adds onto an already costly bill. More
Other Employees Tagged: John Kaiser
September 30, 2024
Chris in the Service Department is always a pleasure to work with. He does great work and is always available to answer any of my questions or concerns. I recommend Larson Ford Service to all of my friends work with. He does great work and is always available to answer any of my questions or concerns. I recommend Larson Ford Service to all of my friends. (Dorothy Jackson) More
August 23, 2024
Larson has great customer service. However, some of the employees in the service department do not do their job to the fullest extent. So have to be careful on that part. However, some of the employees in the service department do not do their job to the fullest extent. So have to be careful on that part. More
Other Employees Tagged: Robert F. Barranger Jr., Tracy Black
August 10, 2024
Excellent service. Chris Mercer was most helpful and friendly I give him 5 stars 🌟 having no problems Chris Mercer was most helpful and friendly I give him 5 stars 🌟 having no problems More
Other Employees Tagged: Robert Larson, Tracy Black
August 01, 2024
My service manager, Chris and his team treat me and my fleet with the best care, service and fairness. Other dealership maintainance departments can’t even come close…. fleet with the best care, service and fairness. Other dealership maintainance departments can’t even come close…. More
July 28, 2024
Thank you to the very professional and expert techs, Had my car serviced on July 22, and as always, was very pleased with the summary results. Also, recommendations were made regarding near-future tire rep my car serviced on July 22, and as always, was very pleased with the summary results. Also, recommendations were made regarding near-future tire replacement, As Always, THANK YOU. Joseph Parayos More
Other Employees Tagged: John Kaiser, Dave Pirk
July 27, 2024
We have been using Larson Ford for almost 20 years. We are always more than satisfied with the service they provide. This time truly demonstrated why we trust them. My husband took my car in because a We are always more than satisfied with the service they provide. This time truly demonstrated why we trust them. My husband took my car in because a piece of plastic underneath the front bumper was hanging down on one side. The service advisor had my husband show him the problem. He said to my husband, just let me have someone take a look at it, but it looks like the screw just came loose. Within 15 minutes, the car was repaired at no charge and my husband was on the way home. We have no doubt that even though it was a simple fix other places would’ve charged us something. Thank you Chris, for your honesty, integrity and service . We highly recommend Larson Ford! More
Other Employees Tagged: John Kaiser, Dave Pirk
July 17, 2024
The Service Department at Larson Ford is excellent. It is a pleasure dealing with Chris Mercer and all the Ford technicians. They do a great job and are also friendly and professional. We buy all It is a pleasure dealing with Chris Mercer and all the Ford technicians. They do a great job and are also friendly and professional. We buy all our vehicles at Larson Ford and also refer them to our family and friends. More

