Chris Mikell | Page 15

After looking for almost two months all over central Arkansas and not finding the right vehicle--year, color, features of the RX350--that my wife wanted, we resorted to looking at online availability, a Arkansas and not finding the right vehicle--year, color, features of the RX350--that my wife wanted, we resorted to looking at online availability, and we found this one vehicle with the exact year, color and features that my wife wanted at Dallas Lease Returns. At first, being old-school vehicle buyers (we've always bought cars by visiting local dealers), I was leery about doing an out-of-state purchase for a few different reasons. I've read and heard some horror stories. I called DLR and spoke with Robert Schultz. He was very helpful, accommodating all of my questions, answering each one very clearly. When I informed him that we are from Arkansas and can only drive down to look at the car on Saturday October 12, he didn't miss a beat and said that while he was going to be out on that day (He was going on a cruise to celebrate his wedding anniversary--congratulations!), he assured me that Chris Mikkel would take good care of us. We didn't make it on the 12th but instead came to see the car on the 14th and Robert had already come back from his anniversary trip. I must say, the friendliness of DLR staff is on a class of its own, which we we did not find in any of the two dozen dealerships that we visited prior to DLR. Robert was very friendly. He has this amiable, friendly and likeable disposition. And similar to our conversation on the phone earlier, he answered all our questions, explaining to us the smallest detail in a manner that we could understand. We flew into DFW the next Sunday to close on our transaction and to drive the vehicle back to Arkansas. We were late and tired from our flight. Chris Mikkel took really good care of us. He was very considerate of the fact that my wife and I were both tired from the trip. The front desk lady, Angelica Mitchell, even made a special batch of popcorn for our consumption. We were in and out of that place driving my wife's newly-bought car in less than an hour. Very efficient and very friendly. Our total customer experience with Dallas Lease Returns is absolutely worth every penny of the two trips we made to the area (an additional $1000 to the cost). The experience was wonderful! If I had known about this level of customer service, we would have started our vehicle search with DLR instead of visiting so many local dealerships. My wife echoes my sentiments; she has expressed this to me privately. I am encouraging her to also write up a review. She is extremely happy with Dallas Lease Returns. I cannot say enough great things about Dallas Lease Returns. I am not surprised that DLR has garnered the Dealer of the Year award for 6 straight years. We highly, highly recommend this place especially these two gentlemen--Robert Schultz and Chris Mikkel. I am quite sure that with these two, DLR will continue to soar high with DealerRater ratings. Kudos and thank you to Robert and Chris! More

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Having done business with Chris M. several times over the decades, I once again found myself coming back to Dallas Lease Returns. Main reasons are transparency, fair deals, trust, an several times over the decades, I once again found myself coming back to Dallas Lease Returns. Main reasons are transparency, fair deals, trust, and words mean something. I’ll be back again soon. More

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Dallas Lease returns and Chris Mikell is the place we go when we are ready for a new vehicle. Chris is super knowledgeable and makes the process so easy. I trust his guidance. I personally use to dread the when we are ready for a new vehicle. Chris is super knowledgeable and makes the process so easy. I trust his guidance. I personally use to dread the car buying experience because of the high pressure sales aspect but I don’t anymore because Chris puts you and your preferences first. More

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As soon as I started talking with, Chris Mikell, I knew Dallas Lease Returns, is the right place to purchase my truck. Honest, and Legitimate, is how I felt about him straight away. Our experience was exce Dallas Lease Returns, is the right place to purchase my truck. Honest, and Legitimate, is how I felt about him straight away. Our experience was exceptional and quick. Thank You, Chris. More

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I have used Chris both times I have bought a vehicle at Dallas Lease Returns and highly recommend him!! He has bent over backwards for me both times and I won’t use anyone else. Thanks again Chris for ev Dallas Lease Returns and highly recommend him!! He has bent over backwards for me both times and I won’t use anyone else. Thanks again Chris for everything, you are the BEST!! More

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I could not have asked for a better experience. I do not like buying cars and from the minute I walked in, I never felt like anyone was trying to sell me one. Chris Mikkel was amazing. He was patie I do not like buying cars and from the minute I walked in, I never felt like anyone was trying to sell me one. Chris Mikkel was amazing. He was patient, responsive and did everything he could to help me get the car I wanted. It sounds a little much, but I feel like I made a friend. There is a reason why he was referred to me, and there’s a reason why I brought my daughter-in-law in to meet him for her future car purchase. More

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I’ve purchased a couple of cars in the past from Dallas lease returns and one of those times I had the pleasure of working with Chris Mikell! He made me feel so comfortable through the buying process and m lease returns and one of those times I had the pleasure of working with Chris Mikell! He made me feel so comfortable through the buying process and made it seamless. I have reached back out to him a few times in the last few years to look at cars I may be interested in and he keeps it real with when is a good time to trade or which cars are worth my money. I even trusted him enough to send my mom to him and she has also purchased 2 vehicles from him! I would recommend Chris to anyone looking for a vehicle! And I will always try to send biz their way if I can. More

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I experienced complete honesty and genuine care in making sure I left with the car that I wanted. The effort and determination to make sure the ultimate goal of making the customer happy in a new car was met sure I left with the car that I wanted. The effort and determination to make sure the ultimate goal of making the customer happy in a new car was met and I am greatly appreciative. We all felt like humans just trying to better ourselves honestly where everybody wins and I respect the respect and effort. More

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I’ve had several great buying experiences at Dallas Lease Returns . Currently working with Chris M on my next purchase and he has been super helpful. Thanks Returns . Currently working with Chris M on my next purchase and he has been super helpful. Thanks More

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Cars in excellent condition, professional and great service. Easy to communicate with. Chris is very responsive and always returned my calls promptly. Regarding the financing, more details regarding p service. Easy to communicate with. Chris is very responsive and always returned my calls promptly. Regarding the financing, more details regarding potential lenders criteria is needed upfront More

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