Chris Roberts | Page 4

Nate Hale and the rest of the service department is top notch compared to other dodge dealer services. I would continue to go ther to get my charger, ram and jeep serviced. I wish I could say the sam notch compared to other dodge dealer services. I would continue to go ther to get my charger, ram and jeep serviced. I wish I could say the same for the sales department. I would rather go to another dodge dealer to buy my vehicle, and get it serviced at Mt. Ephraim. Sales department seems they don't want to negotiate and their first set of numbers is always the final number. So I avoid the sales department because of their hard pricing stance and sales practices of everything being a "last call, they aren't making any more". Because customers can come back an buy other types of vehicles. More

by Angelrodriguez Verified Customer Verified Customer

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Quick appointment available, work done quickly and efficiently. This is my usual experience at this dealership. efficiently. This is my usual experience at this dealership. More

by johnmazziotti Verified Customer Verified Customer

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Excellent staff and communication with the customers. They are very professional and care about their customers They are very professional and care about their customers More

by Jeep guy Verified Customer Verified Customer

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John in Service was excellent in taking car of my Dodge Ram's warranty and service needs. Ram's warranty and service needs. More

by mwh2453 Verified Customer Verified Customer

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Everyone was so helpful in helping me with my car and I didn’t even buy my car from this dealership didn’t even buy my car from this dealership More

by delq3290 Verified Customer Verified Customer

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I had a good experience leasing my vehicle except for being told I had to have a 42 month lease . being told I had to have a 42 month lease . More

by lutmanrobert Verified Customer Verified Customer

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Experience was superior to any dealership in the area, Paul had me in and out i’m no time. Would highly recommend. Paul had me in and out i’m no time. Would highly recommend. More

by johnr20 Verified Customer Verified Customer

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The woman who greeted us was wonderful, Frank explained everything and helped my sin in law clean out the car. I wkould recommend my Ephraim Dodge to everyone I know! everything and helped my sin in law clean out the car. I wkould recommend my Ephraim Dodge to everyone I know! More

by donnagadren1 Verified Customer Verified Customer

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I was told I needed a new engine block with bad pitting going on. 49k, well serviced and maintained Durango? What? I needed to think, took it to another shop, they fixed bad coil in cylinder#3 for $330. going on. 49k, well serviced and maintained Durango? What? I needed to think, took it to another shop, they fixed bad coil in cylinder#3 for $330. I know I did not trust this deal service department. I was later told a junior trainee worked on it. Was I played into getting a new engine, or forced to shop around in the lot, I think not. Go to a trusted mechanic if your engine light is on. They can work Magic. More

by Adam M Verified Customer Verified Customer

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Was happy with the service team. Communication and updates throughout the process was very helpful. Communication and updates throughout the process was very helpful. More

by killerbees7777 Verified Customer Verified Customer

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