Chris Smith

Wonderful service from your sales people. My husband has been looking for a used Pickup truck. We came to Phillips for our vehicle to be fixed for a recall. While we were waiting we talked to My husband has been looking for a used Pickup truck. We came to Phillips for our vehicle to be fixed for a recall. While we were waiting we talked to Chris Smith about Pickup trucks, and he called over Paul Bellisario. Chris looked up in the computer and said they had a few on the lot. Chris gave some numbers to Paul and told him to show us some Pickup trucks. Both gentlemen were very polite and professional. Paul made us feel at home, and even pulled out the chairs for us to sit at his desk. Paul ended up selling us a beautiful Ford Pickup. My husband loves it, "very smooth ride"! More

Report | Print

Worth the drive After researching trucks, and talking to a couple of dealers, I chose to drive 4 hours to Phillips Chevrolet to make my purchase. From my first conta After researching trucks, and talking to a couple of dealers, I chose to drive 4 hours to Phillips Chevrolet to make my purchase. From my first contact with them over the internet, continuing through emails and a phone call, and finally in person...everyone was polite, professional and very, very helpful. The truck was ready when I arrived, and Joe (Product Specialist) walked me through the purchase. This was the easiest, most pleasant new car purchase I have ever made! There was no pressure to purchase add-ons, and every staff member listened to what I wanted and did their best to accomodate it. I would definitely drive all the way to Phillips again for my next purchase! More

Report | Print

Great Teamwork!!! Due to living in a rural area, Phillips Chevrolet was the closet dealership (90 min away) that had at least 2 Impalas that I was interested in. From Due to living in a rural area, Phillips Chevrolet was the closet dealership (90 min away) that had at least 2 Impalas that I was interested in. From 11am -7pm on a Friday, Internet salesman (guru) Chris Smith and I exchanged 21 phone calls going over their impalas and pricing. Chris finally was able to secure a deal I liked and emailed me the particulars. I traveled north to Phillips on Saturday. Upon arrival, Chris handed me off to Teague Allen. Teague took me on a test drive of the 2017 impala I wanted. Once I was satisfied with the impala, I asked Teague to start the paperwork. Due to there being 20-25 customers in the showroom buying vehicles, the process took longer than expected (perfectly understandable). Teague did not take on any other customers and he and I talked and joked until Sam in finance could get to me. Having my financing in place, the remarkable patience and understanding by Chris, the excellent one on one customer service by Teague and the quick work by Sam with the paperwork, has made my car buying experience at Phillips one of the best ones ever. See you again in a few years!!! More

Report | Print

Did very well for me. Coming from a thousand miles away and wanting to drive back the next day the Team did me very well and I was on my way back to Colorado in time. Grea Coming from a thousand miles away and wanting to drive back the next day the Team did me very well and I was on my way back to Colorado in time. Great deal and a great team. More

Report | Print

Do not buy from anyone else but Phillips. I have been dealing with a lot of dealers in Indiana, and it was awful. I gave up in Indiana, and looked for a high rated dealer. This is the one. I I have been dealing with a lot of dealers in Indiana, and it was awful. I gave up in Indiana, and looked for a high rated dealer. This is the one. I live in a small town about 2 1/2 hours away, it was so worth renting a car and driving to Frankfort, IL. WOW $$$$$ Saving. Some dealers do not realize we have the internet to compare pricing. Phillips Does! I dealt with Chris Smith on the internet through e-mail. He was fast, listened, and delivered the deal. We also talked on the phone, he listened and got back to me right away. Not the case at many of the other dealers that I contacted. Stay away from Lafayette Indiana dealers. Lots of smiles and laughter after you leave.(From the bad deal they just quoted you). The atmosphere is much different at Phillips. I always felt attacked and on the defense , this was just the opposite at Phillips. Do you like to be pressured or intimidated? Go to a tent sale in Lafayette, Indiana. The opposite at Phillips. The dealership has a different focus for its employees. The upper management must be kind and friendly, because it shows in the employees. The biggest example of this is Joe Hamdan. ASK FOR HIM!!!!!! I took a test drive with Joe, the paperwork process, looking over the dealership and the service department. Nice guy I thought. After you buy a car that's it, your on your own. Would you expect a guy spend 5min, 10min, 20min, 30min, showing you and your wife how to use all ,and I mean all , of the cars component features? Joe did. Wow, that new 2015 Chevy Malibu 2LT with Electronics PKG is something to learn. Joe made it so easy. Patient , kind, and funny -That's Joe Hamdan. More

Report | Print

Phillips found our unicorn! We were looking for a fully loaded Equinox LTZ in a color other than black. Several other dealers told us there were none within 200+ miles. But Ashle We were looking for a fully loaded Equinox LTZ in a color other than black. Several other dealers told us there were none within 200+ miles. But Ashley and Chris assured us they could find it and they did! We came in to claim it and got to work with Joe who answered all our questions and even anticipated questions we didn't know we had! He also showed us several ways to finance the car and worked with us to find the best deal. Dan checked our identity and showed us some more options. He also talked to us about how easy it would be to get the tow package. We got a tour of the super clean service area and then met with Yazin to complete the paperwork. Even that was painless! We drove the "unicorn" home that night and since then have enjoyed driving it and receiving all the compliments. Sam called me the next morning to make sure everything was good and we said "without a doubt"! And Joe called to make sure we were happy. Thanks to all the staff for making our experience so great! We recommend you whole-heartedly and will definitely return for the next purchase! More

Report | Print

Joe Hamdan is a great Dealer to do Great Deals with. He is an all around good guy!!! He will get you want you want. is a great Dealer to do Great Deals with. He is an all around good guy!!! He will get you want you want. More

Report | Print

BEST Service ever Great experience. There was no high pressure tactics ( I appreciate that). Courteous, knowledgeable, helpful, and concerned staff. As I moved through Great experience. There was no high pressure tactics ( I appreciate that). Courteous, knowledgeable, helpful, and concerned staff. As I moved through each step of the purchase process, I was consistently impressed with the level of professionalism. I will go back to Phillips Chevrolet to purchase our next vehicle. I have told friends & family about our experience here an recommend them as well. I have also work in this business & truly say this a wonderful place to purchase your vehicle from. More

Report | Print

Got the best deal and customer service on a 2014 Malibu at Phillips Chevrolet. Our salesman, Steve Peterson, was very knowledgeable and went above and beyond to locate the perfect car for us! at Phillips Chevrolet. Our salesman, Steve Peterson, was very knowledgeable and went above and beyond to locate the perfect car for us! More

Report | Print

I purchased a new 2014 Silverado at Phillips Chevrolet in Frankfort and couldn`t be more happy with the service I received. The few names I have listed are only a handful of friendly folks that did their be Frankfort and couldn`t be more happy with the service I received. The few names I have listed are only a handful of friendly folks that did their best to make sure I would be happy with my purchase. This being the second Chevrolet I have purchased at Phillips in the past three years I am sure to be back and suggest this dealership to friends and Family. Thanks Guys and Gals More

Report | Print