Chris Smith
Chris Smith at Capital Toyota, Inc.
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Chris Smith | Page 2

Toyota Service Advisor 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.9
122 Reviews
4.9

122 Reviews

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122 Reviews of Chris Smith

November 29, 2023

Dealership Rating
Employee Rating

Helpful friendly quick easy to deal with competent reasonably priced easy to book comfortable waiting area fast wifi More

by dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Shadrick

Nov 29, 2023

Capital Toyota, Inc. responded

Thank you so much for your fantastic review! 🌟 We're delighted to hear that our team at Capital Toyota made your experience helpful, friendly, and quick. Your kind words about our competence, reasonable pricing, and ease of booking mean the world to us. We strive to provide a comfortable waiting area with fast wifi to enhance your overall experience. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. If there's anything else you need or if you have any suggestions, feel free to let us know. Safe travels, and we look forward to serving you again!

November 27, 2023

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I had mechanical work performed on my truck. The process was super easy as they provided quick, timely, and honest responses. They picked up my truck, interacted throughout the day to let me kno More

by shop_s_mart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Levi, Rodney Wallace

Nov 29, 2023

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with the mechanical work on your truck! 🚚💙 We're delighted to hear that the process was super easy for you, with quick, timely, and honest responses from our team. Providing transparent communication and efficient service is our priority, and we're thrilled that you felt well-informed throughout the entire process. If there's anything else we can do for you or if you have further feedback, please don't hesitate to let us know. We appreciate your trust in us, and we look forward to serving you again in the future!

November 22, 2023

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Employee Rating

They do a great job in service of your vehicle. Are very friendly and aim to please More

by lthomas5938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gwen Livley, Ashley Foster

Nov 27, 2023

Capital Toyota, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Capital Toyota. Providing excellent service and aiming to please our customers is what we strive for. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Your satisfaction is our priority. Thank you for choosing Capital Toyota!

November 02, 2023

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No issues, pick up service while I work is a plus. Advisor honest and put my needs first. Will turn for service. More

by jenmoon520
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 07, 2023

Capital Toyota, Inc. responded

We're thrilled to hear about your positive experience with our pick-up service and honest advisors at Capital Toyota. Your convenience and satisfaction are our top priorities, and we're delighted to know that you feel well taken care of. We look forward to serving you for your future service needs, and please don't hesitate to reach out if you have any more questions or requirements. We're here to assist you with a caring and uplifting attitude. Thank you for your kind feedback! 🚗😊

October 31, 2023

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Fantastic service. They always put their customers first. I highly recommend them. Great vehicle's and great service. Love my Sienna van and Capital Toyota. Chris is al More

by faye
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 31, 2023

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you've had a fantastic experience with us and that you feel we always put our customers first. Your high recommendation and your appreciation of our vehicles and service are heartwarming. Chris is a valuable part of our team, and we're pleased to know that you find him courteous and efficient. We take pride in providing speedy and top-notch service, and your satisfaction is our utmost priority. Enjoy every moment in your Sienna van, and know that we're here for any future needs or questions you may have. Safe travels!

October 20, 2023

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I have been using Capital Toyota for at least 11 years. In all that time they have been great. The people at Capital have always been extremely courteous, competent and a pleasure to work with! More

by Donna Wharton
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Richard Levi, Sandy Leamon, Brody Stokes , Debbie Smith

Oct 22, 2023

Capital Toyota, Inc. responded

Thank you for being a loyal customer of Capital Toyota for over a decade! We truly appreciate your continued trust in us. It's wonderful to hear that our team has consistently provided you with courteous and competent service throughout these years. We strive to make your experience a pleasure, and we're here to assist you whenever you need us. Your satisfaction is our top priority, and we look forward to many more years of serving you. Thank you for your kind words and for being a part of the Capital Toyota family!

September 30, 2023

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Service is always 100% first class. Always do what they say when they say it for how much they say it will be. Love this place! More

by Michaelarnoldsmith
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 05, 2023

Capital Toyota, Inc. responded

We truly appreciate your glowing feedback! 🌟 At Capital Toyota, providing 100% first-class service is our commitment to our valued customers, and we're thrilled to hear that we've consistently met your expectations. Reliability and transparency are key aspects of our service, and it's wonderful to know that you appreciate our dedication to delivering on our promises. Your loyalty means the world to us, and we're honored to have your trust and support. If you ever need any further assistance or have more feedback to share, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we look forward to continuing to provide you with exceptional service in the future. Your satisfaction is our priority!

September 26, 2023

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Great service. ..and Debbie is a top notch valet! Will be back when the other car needs service! More

by ccshenkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debbie - Valet

Oct 05, 2023

Capital Toyota, Inc. responded

Thank you for sharing your experience with our great service and recognizing Debbie as a top-notch valet at Capital Toyota! 🌟 We appreciate your kind words, and we're delighted to hear that you'll be returning for service when your other car needs it. Your satisfaction is important to us, and we look forward to providing you with exceptional service once again. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we can't wait to serve you again!

August 19, 2023

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Employee Rating

Great job. Routine maintenance was professional and easy. Checkin in for my appointment was effortless and made it all smooth. More

by Helms4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're pleased to hear that your routine maintenance visit to Capital Toyota was professional and easy. Our goal is to make every service appointment as smooth and hassle-free as possible for our valued customers. Effortless check-in and a seamless process are important aspects of our commitment to excellent customer service. If you have any more maintenance needs, questions, or would like to schedule another appointment, please don't hesitate to reach out. We're here to provide you with exceptional support and service. Thank you for choosing Capital Toyota, and we look forward to serving you again in the future.

August 06, 2023

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Employee Rating

Always a great experience. Service is super helpful. Chris Smith is always available to help me out. More

by dedrahale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback with us! We're thrilled to hear that you consistently have great experiences at Capital Toyota and that our service team, particularly Chris Smith, has been instrumental in making your visits enjoyable and helpful. Providing excellent customer service and ensuring our customers have a seamless experience are our top priorities, and we're delighted to know we've been meeting your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out to Chris or our team. Thank you for your continued trust in Capital Toyota. We appreciate your support and look forward to serving you again.

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