Chris Smith | Page 3

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback with us! We're thrilled to hear that you consistently have great experiences at Capital Toyota and that our service team, particularly Chris Smith, has been instrumental in making your visits enjoyable and helpful. Providing excellent customer service and ensuring our customers have a seamless experience are our top priorities, and we're delighted to know we've been meeting your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out to Chris or our team. Thank you for your continued trust in Capital Toyota. We appreciate your support and look forward to serving you again.

Capital Toyota, Inc. responded

Thank you for your kind words and positive review of Capital Toyota! We greatly appreciate your feedback and are thrilled to hear about your exceptional experience with our dealership. We take great pride in offering a wide selection of vehicles to meet our customers' needs, and we're glad to hear that our selection met your expectations. Our sales team strives to provide excellent customer service, and we're thrilled to know that they delivered a great experience for you. We will pass along your compliments to Patrick Shadrick for his outstanding service. Additionally, we're delighted that you found our finance department to be outstanding. We understand that financing plays a crucial role in the car-buying process, and we're committed to ensuring a smooth and efficient experience for our customers. Lastly, we're pleased to hear that our service department provided exceptional service to you. Maintaining the reliability and performance of your vehicle is important to us, and our service team works diligently to meet our customers' needs. Thank you once again for your positive feedback. We truly value your business, and we're here to assist you with any future automotive needs you may have.

Capital Toyota, Inc. responded

Thank you for your wonderful feedback and for choosing Capital Toyota for your automotive needs. We are thrilled to hear that you had a great experience with our staff and consider our dealership to be exceptional in every aspect. Congratulations on your new 4Runner purchase! We are delighted that you are satisfied with your decision, and we appreciate your trust in us. Our team works hard to ensure that our customers have a seamless and enjoyable buying process, and we are glad that we were able to meet your expectations. It is also fantastic to hear that you have never encountered any issues. We strive to provide reliable vehicles and outstanding customer service, and we are thrilled that we have delivered on our promises. Your satisfaction and peace of mind are very important to us. Thank you again for your positive review. If there is anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your continued support and look forward to serving you in the future.

Capital Toyota, Inc. responded

hank you for sharing your feedback with us. We are thrilled to hear that you are highly satisfied with the services you received at Capital Toyota. Providing exceptional customer service is our top priority, and we are glad that our staff members were accommodating, friendly, and helpful throughout your experience. At Capital Toyota, we strive to go above and beyond to meet the needs and expectations of our valued clients. It is wonderful to know that you felt well taken care of by our team. Your satisfaction is a testament to our commitment to providing the best services possible. We truly appreciate your kind words and your trust in our dealership. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out. We value your continued support and look forward to serving you in the future.

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had a fast and convenient service at Capital Toyota. Making scheduling easy and accessible online is one of our top priorities, and we are glad that it worked seamlessly for you. Our team takes great pride in providing friendly and attentive service to all our customers, and we are delighted that you felt well taken care of. Greeting and addressing your needs with a warm and helpful attitude is at the core of our customer service philosophy. Your feedback is truly appreciated, as it motivates us to continue delivering exceptional experiences. We value your business and look forward to serving you again in the future. If there is anything else we can assist you with, please feel free to reach out. Best regards,

Capital Toyota, Inc. responded

Thank you for your kind feedback regarding the service you have received at Capital Toyota. We are thrilled to hear that you have consistently experienced friendly, fast service with convenient hours. At Capital Toyota, we understand the importance of providing efficient and customer-centric service. Our team is dedicated to ensuring that your service experience is both pleasant and timely, allowing you to get back on the road as quickly as possible. We greatly appreciate your loyalty as a longstanding customer. It's fantastic to know that you have chosen us for many years and have consistently received good service. Your satisfaction is our top priority, and we will continue striving to meet and exceed your expectations. Thank you for choosing Capital Toyota as your trusted dealership. We value your business and look forward to serving you for many more years to come.

Capital Toyota, Inc. responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that our service team was able to pick up your truck and return it to you within an hour. Quick and easy service is something we strive for, and we're delighted that we met your expectations. We're also glad to hear that everybody you interacted with was pleasant to work with. Providing a friendly and welcoming environment is important to us, and we're thrilled that our team made your experience enjoyable. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help. Thank you again for your kind words. We genuinely appreciate your business and look forward to serving you in the future.

Capital Toyota, Inc. responded

It's great to hear that you're happy with the service you received from Capital Toyota! We're glad that our complimentary valet pickup and drop-off service made your experience even more convenient. Thank you for choosing us for all your service needs, and we look forward to continuing to provide you with excellent service in the future.

Capital Toyota, Inc. responded

Thank you for taking the time to leave us such a positive review. We are thrilled to hear that your recent service experience at our dealership was a pleasant one. At Capital Toyota, we understand that your time is valuable, and we strive to provide efficient and timely service to our customers. We are glad to hear that your wait time was reasonable and that our service team treated you with respect and provided you with excellent service. We appreciate your business and are grateful for the opportunity to serve you. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know. Thank you for choosing Capital Toyota for your automotive needs. We look forward to serving you again soon.

Capital Toyota, Inc. responded

Welcome to the Capital Toyota Family and thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.