Chris Smith
Chris Smith at Capital Toyota, Inc.

Chris Smith | Page 4

Toyota Service Advisor 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.9
155 Reviews
4.9

155 Reviews

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155 Reviews of Chris Smith

September 03, 2024

Dealership Rating
Employee Rating

Loved the pickup car return after service. Service team is very helpful and took good care of my car. More

by susanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Capital Toyota, Inc. responded

Thank you for your positive feedback! We’re so glad you loved the pickup and return service and that our team took great care of your car. Our goal is to make your experience as convenient and pleasant as possible. If you need anything else, we’re always here to help!

July 10, 2024

Dealership Rating
Employee Rating

Great, friendly, and quick service! Highly recommend their sales and service department to anyone in Chattanooga area! More

by Acarterx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdes

Jul 17, 2024

Capital Toyota, Inc. responded

Thank you so much for your glowing review! We're thrilled to hear that you had a great, friendly, and quick experience with both our sales and service departments. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you or anyone you know in the Chattanooga area, please don't hesitate to reach out.

June 04, 2024

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Employee Rating

Competent staff, very knowlegable and helpful. Cudos to Chris Smith and Marty Woody. Service department is outstanding. More

by erpd519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Wallace , Jamey Blevins

Jun 05, 2024

Capital Toyota, Inc. responded

Thank you for the fantastic feedback! We’re delighted to hear that you found our staff knowledgeable and helpful. Kudos to Chris Smith and Marty Woody for making such a positive impact. Our service department strives to provide outstanding service, and it's wonderful to know we succeeded in your case. We appreciate your support and look forward to serving you again!

May 08, 2024

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Chris Smith is very knowledgeable and always helpful with anything we need. We love doing business with Capital Toyota. The collison center does great work on damaged cars. We were involved in an accident an More

by mandy.burks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Capital Toyota, Inc. responded

Thank you for your glowing review! We're thrilled to hear about your positive experiences with Chris Smith and our collision center. Providing knowledgeable and helpful service is always our aim, and we're delighted that we could make your car look brand new after the accident. Your recommendation means a lot to us, and we're grateful for your continued business. If you ever need anything else, don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

April 07, 2024

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We have had nothing but fifteen years of pleasant and solid results from this dealership. Sales, Finance, & service all know their stuff. More

by eddiescott5275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Shadrick, Sandy Leamon, Chris Morgan , Jamey Blevins, Ashley Foster, AJ Turner

Apr 15, 2024

Capital Toyota, Inc. responded

Thank you for your loyalty and kind words! We're thrilled to have had the opportunity to serve you for the past fifteen years at Capital Toyota. It's wonderful to hear that our sales, finance, and service teams have consistently provided you with pleasant experiences and solid results. Your satisfaction and trust mean the world to us, and we're grateful for your continued support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction for many more years to come!

April 05, 2024

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Very service oriented and clear on all costs and repair needs. Polite and on time. More

by Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Shadrick

Apr 15, 2024

Capital Toyota, Inc. responded

Thank you for your feedback! We're delighted to hear that you found our service at Capital Toyota to be service-oriented and transparent regarding costs and repair needs. Providing clear communication and being punctual are essential aspects of our commitment to excellent customer service. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help in any way we can!

March 22, 2024

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Easy to work with good people good prices I work odd hours and they were very accommodating. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brody Stokes, Chris Morgan , Shawn Cordell

Mar 25, 2024

Capital Toyota, Inc. responded

We're delighted to hear that you had such a positive experience with us! It's fantastic to know that our team made it easy for you to work with us, and we're thrilled that you found our prices fair. Accommodating our customers' schedules, especially those with unconventional hours, is important to us, and we're glad we could meet your needs. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to help!

March 20, 2024

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Employee Rating

They are always so helpful and quick to respond. I feel I can trust them More

by Brenda Domer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Martin , Marty Woody

Mar 20, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words and for taking the time to share your positive experience with us! At Capital Toyota, providing excellent service and building trust with our customers are our top priorities. We're thrilled to hear that you found our team to be helpful and responsive, and we're honored to have earned your trust. Your satisfaction and trust mean the world to us, and we're grateful for the opportunity to serve you. If there's ever anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We're here for you every step of the way, and we look forward to continuing to exceed your expectations in the future. Thank you for choosing Capital Toyota, and we appreciate your continued support!

February 07, 2024

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Friendly, helpful staff. Fast service. Communication every step of the way during various services. Highly recommended! More

by soulbpt22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary McCulloch

Feb 12, 2024

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our staff friendly and helpful, appreciated the fast service, and received clear communication throughout various services. Your recommendation means a lot to us, and we truly value your trust in our services. If there's anything more we can do for you or if you have any specific feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future.

February 04, 2024

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Employee Rating

Chris is a true professional. Was an effortless flow in and out job well done. More

by Hay uepisode1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Foster

Feb 05, 2024

Capital Toyota, Inc. responded

We appreciate your fantastic feedback and are thrilled to hear about your seamless experience at Capital Toyota! 😊 Chris is indeed a true professional, and we're delighted that your visit was effortless and well-executed. Our team is committed to providing top-notch service, making every interaction a positive one. We look forward to serving you again in the future and maintaining the high standards that Capital Toyota is known for. Safe travels, and thank you for choosing Capital Toyota!

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