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Chris Taylor
Chris Taylor | Page 23
Service Advisor
Dave Mungenast St. Louis Honda
5939 South Lindbergh Blvd.
St. Louis, MO 63123
249 Reviews
Chris joined Mungenast St. Louis Honda in 1999 as a member of our detail staff. He has been in his current position for several years, earning Honda recognition as a "Platinum Level" Automotive Service Advisor. Family is Chris' favorite pastime, but when away from work and not spending time at home, he enjoys fishing and motorcycle riding.
Read more249 Reviews
Write a ReviewDealership Experience
27 yrs, 4 mos
Industry Experience
17 yrs, 4 mos
249 Reviews of Chris Taylor
May 18, 2023
Excellent service from Tracy. He goes above and beyond expectations. Very friendly and extremely hepful. He goes above and beyond expectations. Very friendly and extremely hepful. More
by Cerhodes
Verified CustomerOther Employees Tagged: Gary Opitz, Joe Caruana, Stephen Tiepelman, Tracy Peters, Jason Katz, Scott Lenox
May 17, 2023
Exceptional customer service. Chris Taylor, the service advisor was very helpful with the diagnostics and provided timely and accurate communication throughout the entire process. Chris Taylor, the service advisor was very helpful with the diagnostics and provided timely and accurate communication throughout the entire process. More
by amy.francik
May 16, 2023
All the service advisors are great, they really take care of requests. The service was quick and thorough. I wouldn't go anywhere else. of requests. The service was quick and thorough. I wouldn't go anywhere else. More
by camarogirl
Other Employees Tagged: Gary Opitz, Joe Caruana, Stephen Tiepelman, Tracy Peters, Scott Lenox
May 13, 2023
Tracy was great to work with and explained things very well. Provided other information as well that will help when scheduling my next appointment. well. Provided other information as well that will help when scheduling my next appointment. More
by GARYMOORE0
Other Employees Tagged: Tracy Peters
May 12, 2023
Very helpful from the start to finish with everyone listed that I dealt with. Made new car purchase go very smoothly. listed that I dealt with. Made new car purchase go very smoothly. More
by JASSCHWARTZE
Other Employees Tagged: Candace Chelist, Brandon Cozzens , Ray Anderson, Brandon Cozzens gave excellent service
May 10, 2023
The place offers Excellent service and prompt responses. The service staff is respectful and listens the concerns. The service staff is respectful and listens the concerns. More
by LEJLA.SUSIC
Other Employees Tagged: Gary Opitz, Joe Caruana, Stephen Tiepelman, Tracy Peters
May 10, 2023
Excellent service. Very customer friendly Service technician knowledgeable and kept in contact with us about the progress. Bill exactly as estimated. Pulled the c Very customer friendly Service technician knowledgeable and kept in contact with us about the progress. Bill exactly as estimated. Pulled the car into the building for ease in getting into our car and leaving the dealership The receptionist in the new car area also went out of her way to find a soft drink for us while we waited. Every step of the service was great. More
by MPASSAN4520
Other Employees Tagged: Stephen Tiepelman , Receptionist. 5 star
December 28, 2022
Not a personable or helpful service advisor. Couldn’t even answer a simple question and seemed to not want to engage with us at all as he just brushed us away. Many Honda service advisors out th Couldn’t even answer a simple question and seemed to not want to engage with us at all as he just brushed us away. Many Honda service advisors out there, don’t waste your time with him. More
by Abg1023
Other Employees Tagged: Matt
April 22, 2021
I will never use them again for service. They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so natura They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so naturally we took it to Mungenast. We were told that the noise was in the engine due to loose part and was not recommended to open the engine to repair as this would be cost prohibitive. The technician did not believe there was any harm at driving the car as such. My husband then decided to continue to drive the car a few months with the assurance that was conveyed to him that there was no concern. I became worried and asked him to take the car to another dealership for a 2nd opinion. Today we were told we need the VTC Actuator replaced and possibly the Timing Chain. All together we are looking at a $2400 repair cost. Finally to make matters worst, I had my oil change yesterday at Mungenast, but when I collected my car, the dashboard still stated 30% Oil life. In the best case scenario the technician just forgot to switch a button to restate the oil life but at worst they did not change my oil. I have 0 confidence in their ability and will not be returning as a customer. More
by aicha1127
Other Employees Tagged: Tom Barr, Gary Opitz, Joe Caruana, Stephen Tiepelman, Jim Davies, Todd Hansen, Joe Schniers, Tracy Peters, Scott Lenox
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