Chris Valencia
Chris Valencia at Tucson Subaru

Chris Valencia | Page 5

Service Advisor

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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5.0
488 Reviews

Dealership Experience

7 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

5.0

488 Reviews

Write a Review

488 Reviews of Chris Valencia

June 08, 2023

Dealership Rating
Employee Rating

Monica, Louie, Chris and Darla were friendly, easy to work with and very helpful. They were knowledgeable in their area and were able to explain clearly what we needed to know. Our experience with Tucso More

by Liz
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Darla Muckley, Monica E. Schivone-Rimcoski , Louie Ascencio

Jun 08, 2023

Tucson Subaru responded

Thank you so much for the wonderful review. Darla

Jun 09, 2023

Tucson Subaru responded

Thank you !! ; ) Louie A

May 16, 2023

Dealership Rating
Employee Rating

Chris is very good at communicating with me about what needs to be done to my car More

by linda
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 12, 2023

Tucson Subaru responded

Thank you so much!

May 16, 2023

Dealership Rating
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The service department is very Efficient and friendly and helpful. The waiting area is very clean and a pleasant place to wait. Chris was terrific! He kept me posted on what was going on and explained everyt More

by janetspittel33
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 12, 2023

Tucson Subaru responded

Thank you so much! We really appreciate it!

May 16, 2023

Dealership Rating
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Appointments don’t seem to mean anything. I had a very long wait time to drop off my car for service and get a loaner. I was told on the phone it could take 30 min to set up the loaner but I More

by LP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 22, 2023

Tucson Subaru responded

Thank you for your feedback. I am very sorry that you had such a long wait. We try very hard to get everyone in as quickly as possible and I do apologize that did not happen in your case. We will continue to work on our processes to make sure every customer has an extraordinary service experience. Thank you for being a part of our Tucson Subaru family. Scott G.

May 16, 2023

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Purchased a used Outback and a 2024 Crosstrek from the Tucson Subaru Dealership. We did shop other vehicle models at various Dealerships and never had anywhere near the experience we had at Tucson Subaru. More

by rhondamojica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt McHenry, Jesse Friedman , Louie Ascencio, Tony Keovorabouth

May 16, 2023

Tucson Subaru responded

Thank you !! ; ) Louie A

May 19, 2023

Tucson Subaru responded

You know that is what I like to see customers say because that is what we go for in every deal. But you become part of the family and over time your next one or a friend get one. I would love to help out again. Have fun with your new Subaru and the Older new one too. Take care, CJ

May 22, 2023

Tucson Subaru responded

Thank you for the Extraordinary review! - Curt

May 15, 2023

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Superb customer service! My wife and I purchased an Outback from Tucson Subaru years ago and we were very happy with the overall experience. We recently purchased 2 additiona More

by n_parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Traci Roberts, Darla Muckley , Jason Mumma, Joseph Zaragoza

May 15, 2023

Tucson Subaru responded

Thank you so much for your amazing review. Darla

May 15, 2023

Tucson Subaru responded

Thank you for the review!!!! Traci

May 15, 2023

Tucson Subaru responded

Thank you for the kind words!!! JM

May 15, 2023

Tucson Subaru responded

Thank you very much for your review! - Joseph Z

May 15, 2023

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I have recommended this dealership to others who share my satisfaction Keep up the good work. More

by Blackmistangusnm
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 12, 2023

Tucson Subaru responded

Thank you so much! We really appreciate it!

May 13, 2023

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The Tucson Subaru service department is the best of any dealer that I have ever used. The service people are very friendly and honest. More

by subaru123
Recommend Dealer
Yes

Other Employees Tagged: Dan Ford, Darla Muckley

May 13, 2023

Tucson Subaru responded

Thank you so much for your kind review, we appreciate you. Darla

May 15, 2023

Tucson Subaru responded

Thank you for the review!

May 12, 2023

Dealership Rating
Employee Rating

Quick easy in and out. Used loan vehicle service. Everything was prompt and ready to go. Total service time was 6 hours. Total time at dealership 30 min. More

by Jsacerio11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Friedman

May 15, 2023

Tucson Subaru responded

Thank you for the accolades, we appreciate your business and look forward to seeing you on the next service. Jesse Friedman.

May 12, 2023

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Employee Rating

As always Chris was very knowledgeable and responsive to my questions. Service manners are excellent. More

by jahegg008
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 12, 2023

Tucson Subaru responded

Thank you for taking the time to leave a positive review on Dealer Rater. We are thrilled to hear that you had a great experience with our dealership, and we appreciate your business. - Chris V

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