Christian Csavoy | Page 17

Service was outstanding and everyone had a great attitude! Made my experience worth while! My service advisor was the best I have dealt with in years. I will drive from Frankfort to Schaumburg just attitude! Made my experience worth while! My service advisor was the best I have dealt with in years. I will drive from Frankfort to Schaumburg just to deal with him and the dealership! The Fendersons More

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Even though the fix was somewhat complicated and prolonged, I had great communication and service throughout. It was also good to see employees wearing masks and providing a safe environment during prolonged, I had great communication and service throughout. It was also good to see employees wearing masks and providing a safe environment during the pandemic. More

by MPAIKMD Verified Customer Verified Customer

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Great customer service and fixed my Bluetooth issue! From the beginning I was taken care of and the pick up was easy . Will be coming back From the beginning I was taken care of and the pick up was easy . Will be coming back More

by Denko Verified Customer Verified Customer

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Very good service and friendly and they know what they are doing, i will recommend this dealer to all my friends and family to bring there cars here for service. are doing, i will recommend this dealer to all my friends and family to bring there cars here for service. More

by JOHNJEFFREYRIVERA17 Verified Customer Verified Customer

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There was a bit of a confusion on the warranty that was sold to me by this very dealership. They said the car would be ready in about 90 mins or so but it ended up being more than 2 hours. I could not get sold to me by this very dealership. They said the car would be ready in about 90 mins or so but it ended up being more than 2 hours. I could not get a loaner car. I had a couple other questions but did not really get a proper response. I had come here for an issue with the batter before this and the service at that time was really good. The guy knew what my warranty was and got me a loaner carriage away. More

by PATDCOSTER Verified Customer Verified Customer

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Very courteous and professional. Took time to understand my needs and help in every way they could. I was in error for my need and they were very kind in there responses 'til it was cleared up. my needs and help in every way they could. I was in error for my need and they were very kind in there responses 'til it was cleared up. More

by georgemartiny1 Verified Customer Verified Customer

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Sales process was fine, reaching a deal took a while but was professional and cordial. However virtually all aspects of delivery experience was flawed. We had a 9am Saturday delivery (arranged on Thursday). was professional and cordial. However virtually all aspects of delivery experience was flawed. We had a 9am Saturday delivery (arranged on Thursday). Two other cars in delivery bays no new owners present. Our car pulled up at 9:47 and they planned outside delivery. I said NO put it in a bay. We were to have all weather floor mats which were in the car on test drive but not on delivery. Wheels had noticeable break dust and we were given wrong information about process to have wheels painted. To his credit Mike A was VERY apologetic and tried to make things right but these are experience errors that should not take place on high end vehicles. So while the sale was fine the delivery experience left a bad taste in our mouths More

by JRDCUB30 Verified Customer Verified Customer

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As always from beginning to end , great service from the moment I purchased the vehicle to the recent visit for services provided , always leave very satisfied with my service... thank you moment I purchased the vehicle to the recent visit for services provided , always leave very satisfied with my service... thank you More

by JRAYAS1976 Verified Customer Verified Customer

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It took the service department awhile to get it all right, but that’s because their attention to detail was thorough and attentive. Christian took care of my car with white glove service. He followed t right, but that’s because their attention to detail was thorough and attentive. Christian took care of my car with white glove service. He followed through on everything and made sure I was taken care of as a valued customer. They work hard to please Very impressed with Schaumburg Land Rover. More

by KGREIWE Verified Customer Verified Customer

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Great service, good loaner and quick turn! I was able to call and make an appointment quickly and then drop of my car when it was good for me. call and make an appointment quickly and then drop of my car when it was good for me. More

by KAIFESH1111 Verified Customer Verified Customer

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