Christian Davidson | Page 20

In and out quickly and taken care of by a staff who knows what they are talking about. Tremendous experience and why we are on our third Lexus. Holly Havlick what they are talking about. Tremendous experience and why we are on our third Lexus. Holly Havlick More

by Holly Havlick Verified Customer Verified Customer

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There is a reason I have purchased close 10 cars from Doug Phillips. He is the best in the business! Honest, dependable and knows what I am looking for! Doug Phillips. He is the best in the business! Honest, dependable and knows what I am looking for! More

by DARRELLWOLFE75 Verified Customer Verified Customer

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Westside Lexus, Houston TX, did an outstanding job in assisting in the purchase of our 2020 LS 500. This was an internet purchase for delivery in VA. The process went perfect, they did everything they sa assisting in the purchase of our 2020 LS 500. This was an internet purchase for delivery in VA. The process went perfect, they did everything they said they would do and were attentive to every detail until the vehicle arrives via Transport. More

by Ray Compton Verified Customer Verified Customer

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Westside Lexus — Extraordinary Experience My experience last week at Westside Lexus should be the “primer” for how all car deals should go! It was amazing! In the midst of a global pandemic, My experience last week at Westside Lexus should be the “primer” for how all car deals should go! It was amazing! In the midst of a global pandemic, every precaution was taken to ensure the safety and well being of all the Lexus employees, as well as my family. The Dealership looked exceptional. The technology was amazing. Sinh Pham (New Car Sales Manager) - went above and beyond in this deal and had everything ready to go upon my arrival. Every question was answered and every detail attended to by Sinh Pham made the entire process work like a well oil machine. It could not have gone any smoother. See Sinh Pham when you visit Westside Lexus. More

by dpleake Verified Customer Verified Customer

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It was a pleasurable experience. JT and his team were very knowledgeable and very polite. I would definitely recommend this dealership to others . The finance department too was exceptional. very knowledgeable and very polite. I would definitely recommend this dealership to others . The finance department too was exceptional. More

by Amak4real_001 Verified Customer Verified Customer

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This dealership displays expertise in appearance and professionalism. I live the facility and the layout. Although I have to really walk around. HA HA HA!!! professionalism. I live the facility and the layout. Although I have to really walk around. HA HA HA!!! More

by faithck Verified Customer Verified Customer

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Was searching for a vehicle and was not looking for a Lexus. I checked one out on a whim & due to the great treatment & attitude of integrity I bought one! Lexus. I checked one out on a whim & due to the great treatment & attitude of integrity I bought one! More

by rg Verified Customer Verified Customer

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Jeffery, Christian and Nam provided a car buying experience that exceeded our expectations. This was our first purchase with Westside and thanks to the level of service received, we will certainly experience that exceeded our expectations. This was our first purchase with Westside and thanks to the level of service received, we will certainly be back. More

by adouglasbrock Verified Customer Verified Customer

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I believe Westside Lexus is overall a good dealership and I am happy with the car I bought from them. However, there was a fiasco with financing. I was told a 0.9% financing was available on the car I was bu I am happy with the car I bought from them. However, there was a fiasco with financing. I was told a 0.9% financing was available on the car I was buying. However, it turns out the salesman made a mistake in offering me a promotion that was not available on the year car that I was buying. The finance department missed it and I went through the complete finance process and did not find out until the next day when I was on my way to pick up the car that they were unable to provide the financing at the rate promised. I consider this a very important detail that the financing person should not have missed. So, while I fault the salesman for misinterpreting the promotion (I do not believe he did this intentionally), to me there’s no excuse for financing to have missed it and not corrected it at the time. Christian, the finance manager got involved and eventually they found me A loan at the best rate available at the time and negotiated a lower price on the car to make up the difference in the financing cost. However, the overall experience was frustrating and very unpleasant due to this mistake. As much as I like the car I bought, The whole thing has left a bad taste in my mouth. Since I have many years left on my warranty, I’m hoping and expecting that my service experience will be better. More

by Clay Spitz Verified Customer Verified Customer

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I always enjoy working with Chong Lee, totally professional, the finance service was great, sure like the LS460, wish other sales people understood social distancing, saw several instances of gett professional, the finance service was great, sure like the LS460, wish other sales people understood social distancing, saw several instances of getting too close to customers, please reinforce this to not turn off customers who understand the danger More

by JOHN.SECREST Verified Customer Verified Customer

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