Christian Diaz
Christian Diaz at Lithia Hyundai of Anchorage
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Christian Diaz

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.8
118 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

4 yrs, 2 mos

4.8

118 Reviews

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118 Reviews of Christian Diaz

May 10, 2025

Dealership Rating
Employee Rating

Christian was very helpful and showed us videos of the maintenance that needed to be done as well as our worn break pads. More

by R Jennings
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

May 02, 2025

Dealership Rating
Employee Rating

Christian has taken the service department to the best level it has ever been! He is professional and very personable. And extremely knowledgeable about engine repair etc. More

by Jimsgirl95
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose

May 05, 2025

Lithia Hyundai of Anchorage responded

It’s great to hear about your positive experience, Jim! We’re so glad Christian was able to provide you with top-notch service. His professionalism and expertise truly make a difference, and we appreciate you taking the time to share your feedback!

April 27, 2025

Dealership Rating
Employee Rating

Experience at dealership is always great. It's very difficult to schedule a service appointment by phone or online. More

by JESYKA12
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

Apr 29, 2025

Lithia Hyundai of Anchorage responded

JESYKA12, it’s great to hear that your experience at the dealership has been positive overall. We truly appreciate your feedback regarding the difficulty with scheduling service appointments. We’re constantly looking for ways to improve and will be sure to discuss this with our team. When you have a moment, please contact us through the number below to ensure future satisfaction. Best, Moises Gonzalez - Service Manager - 907-762-5752

April 23, 2025

Dealership Rating
Employee Rating

Great service. They got my car in on time and was able to have coffee and watch ztV while waiting. Everyone very professional. More

by Hyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Lithia Hyundai of Anchorage responded

It’s great to hear you had a smooth and enjoyable visit to Lithia Hyundai of Anchorage! We're glad the team was prompt and professional—and that you got to relax with some coffee and TV while you waited. Looking forward to your next visit!

April 12, 2025

Dealership Rating
Employee Rating

I purchased a 2020 Santa Fe brand new from this dealership in December 2019. Last week before selling the car, due to moving out of state after a military retirement, it wouldn’t start. I had it to More

by EB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 15, 2025

Lithia Hyundai of Anchorage responded

Thank you for taking the time to share your experience, EB. It’s unfortunate to hear about the challenges surrounding your recent visit, especially during a significant transition in your life. While it’s great to know that Christian provided the level of care and professionalism you deserved, we regret that the overall experience did not meet your expectations. Your feedback is appreciated and will be shared with our team so that we can continue to improve the experience for all of our customers. Best, Moises Gonzalez - Service Manager - 907-762-5752

March 29, 2025

Dealership Rating
Employee Rating

Service was great, just a challenge to schedule the appointment and that experience can be improved greatly. Christian and Brandon were great to work with. The call tree and contacting the service de More

by RR_WALLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose

Mar 31, 2025

Lithia Hyundai of Anchorage responded

We appreciate your feedback and are glad to hear that Christian and Brandon provided great service! We understand the frustration with scheduling and will share your comments with our team to improve the process. Thank you for your patience, and we look forward to assisting you more smoothly next time.

March 27, 2025

Dealership Rating
Employee Rating

Given the situation with my Tucson with a bad rear shock, I was satisfied with the service to get it resolved. It was good to have a loner vehicle. More

by SLEEPYINALASKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Lithia Hyundai of Anchorage responded

We appreciate you taking the time to share your feedback! We're glad to hear that you were satisfied with the service, especially with the loaner vehicle during your Tucson's repair. We look forward to assisting you again if needed!

March 16, 2025

Dealership Rating
Employee Rating

Cristian was good and helped a lot, good service and care to the customer. Thank you! More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose

Mar 17, 2025

Lithia Hyundai of Anchorage responded

We’re so glad to hear that Cristian provided excellent service and took great care of you! Thank you for sharing your feedback, and we hope to assist you again soon.

March 13, 2025

Dealership Rating
Employee Rating

Xavon Parker is a really great and helpful ! Amazing personality too! Will definitely recommend him as an amazing sales person. Im very satisfied and happy with the vehicle I got from this deale More

by FRANCISCOSHEENA17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Melin, Xavon Parker

Mar 14, 2025

Lithia Hyundai of Anchorage responded

FranciscoSheena17, we're delighted to hear that Xavon provided you with such a positive experience at Lithia Hyundai of Anchorage! Thank you for recommending him and sharing your satisfaction with us. Enjoy your new vehicle!

March 07, 2025

Dealership Rating
Employee Rating

Christian was great to work with. Kept me informed about repairs. Service department made great recommendations very happy with the service provided More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Lithia Hyundai of Anchorage responded

It’s great to hear, Chris! We're so glad that Christian kept you informed and that you were happy with the service at Lithia Hyundai of Anchorage. We hope to work with you again soon!

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