Christian Diaz | Page 7

I was impressed with the service dept. I took my jeep in for an oil change and they had me in and out in no time. The service rep was polite and professional. I’ve been to other dealership I took my jeep in for an oil change and they had me in and out in no time. The service rep was polite and professional. I’ve been to other dealerships to have oil changes and they took the whole afternoon (6 hours) so yes, I was pleasantly surprised with your service department. More

by JASONPARAOAN75 Verified Customer Verified Customer

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Terrible service, no one knows how to let you know anything that’s going on with your car. Never answer the phone, goes straight to voicemail. Advisors are rude and Dana is absolutely no help. anything that’s going on with your car. Never answer the phone, goes straight to voicemail. Advisors are rude and Dana is absolutely no help. More

by Nic Verified Customer Verified Customer

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I’ve brought my car in at least they will not fix the problem why? problem why? More

by Jakoz1231 Verified Customer Verified Customer

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Communication from this dealership is non existent and getting someone to help with a status update is next impossible, just get put on hold or told that the service provider will reach out, which they do getting someone to help with a status update is next impossible, just get put on hold or told that the service provider will reach out, which they do not. They also don't really tell you what they are doing to your vehicle until it's already been done. They've had my vehicle for 2 weeks now with no update from them. More

by ejmiller11789 Verified Customer Verified Customer

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Impossible to reach. They don’t return messages and give updates. I appreciate the loaner for the extended service stay but I think my vehicle just sat there and unless I They don’t return messages and give updates. I appreciate the loaner for the extended service stay but I think my vehicle just sat there and unless I drove to the dealer, there was no way to be heard, seen or get updated. More

by 5FEIGNERS Verified Customer Verified Customer

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Christian was super helpful and knowledgeable! We appreciate all the effort he put into helping us solve the problem with our son’s car. We appreciate all the effort he put into helping us solve the problem with our son’s car. More

by maryet1 Verified Customer Verified Customer

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Gave very good service! Had the patience with answering my questions and gladly explained everything. Had the patience with answering my questions and gladly explained everything. More

by REYNALDOJOKER27 Verified Customer Verified Customer

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Very kind and sweet to customers, the service was done quickly and effectively. I will be going back to work with the Hyundai teem every time quickly and effectively. I will be going back to work with the Hyundai teem every time More

by KARLIE_JUDKINS Verified Customer Verified Customer

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It's a busy atmosphere at Lithia Hyundai Anchorage. The customer service crew is polite, supportive of client needs, and they responded to all of my questions clearly. The customer service crew is polite, supportive of client needs, and they responded to all of my questions clearly. More

by bhilmes Verified Customer Verified Customer

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It is always a pleasure doing business with them. Everyone there was very professional and courteous. Everyone there was very professional and courteous. More

by Ang33 Verified Customer Verified Customer

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