Christian Rich

The dealership was great. Extremely helpful and accommodating. Made the process super easy. I would highly recommend. Extremely helpful and accommodating. Made the process super easy. I would highly recommend. More

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Buying a certified pre owned vehicle was a smooth process with Acura of Berlin. Everyone was pleasant to work with and we drove away with a new car within a week of finding it. with Acura of Berlin. Everyone was pleasant to work with and we drove away with a new car within a week of finding it. More

by Brian.campbell017 Verified Customer Verified Customer

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Jim was great, we had a negative experience at another Acura Dealership and we were getting passed around with no one that was willing to take the time to really go over the car we wanted with us. I calle Acura Dealership and we were getting passed around with no one that was willing to take the time to really go over the car we wanted with us. I called up the team at Acura of Berlin they connected us with Jim and they had the car we contacted them about and they had it pulled right up by front for us before we got there. Jim provided us the attention and care you would hope for when making a large purchase. He was easy to work with and made the who transaction seamless. We would recommend both him and the entire team we worked with! More

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Great experience. Everyone was very helpful and the deal was put together quickly and efficiently. Everyone was very helpful and the deal was put together quickly and efficiently. More

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They had the car I was interested in ready to go. Jim took me on my test drive and gave me time to think about which version of the RDX I wanted. Everyone I worked with at Acura of Berlin were profe Jim took me on my test drive and gave me time to think about which version of the RDX I wanted. Everyone I worked with at Acura of Berlin were professional and easy to work with. I love my new car! More

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Jim quickly got to know who I was as a buyer; it never felt like a high-pressure sale to me. He also coordinated the test drive, application and signing in a way that was respectful of my time and minimiz felt like a high-pressure sale to me. He also coordinated the test drive, application and signing in a way that was respectful of my time and minimized the time typically spent waiting at the dealership during the process. I highly reccommend him! More

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We had an excellent experience purchasing our car from Leo at Acura of Berlin dealership. We didn’t expect to leave the same day with a vehicle, but the entire process was incredibly smooth. The team was Leo at Acura of Berlin dealership. We didn’t expect to leave the same day with a vehicle, but the entire process was incredibly smooth. The team was honest, easy to work with, and made everything straightforward. We were in and out relatively quickly—truly one of the smoothest car-buying experiences we’ve ever had. Would definitely recommend them to anyone in the market for a new vehicle! More

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Came in knowing what I wanted but I wasn’t met with any pushy sales tactics or finance discussions. I hate the car buying experience (maybe part of the reason why I had my last MDX for 12 years), but they pushy sales tactics or finance discussions. I hate the car buying experience (maybe part of the reason why I had my last MDX for 12 years), but they made this upgrade experience less painful. Thank you! More

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I spoke to Christian on Wednesday and told him I'd be coming in Thursday to see a vehicle. He would not be in, but set me up to see Leo. Leo greeted me like family walking through the door, worked hard coming in Thursday to see a vehicle. He would not be in, but set me up to see Leo. Leo greeted me like family walking through the door, worked hard to show me every option that might work and to understand my needs. We sat with Lucious the sales manager, who was also an absolute please to work with and gave me an amazing deal on both my trade, and the new vehicle. I had researched and knew what to expect, but the entire staff exceeded those expectations. I also got the opportunity to chat with Eric, the GM. Great guy, and very easy to want to do business with. When it came time to sign paperwork I met Claudia, who was extremely helpful, kind and patient. Overall this was one of, if not the best car buying experience I've had. Highly recommend anyone looking for an Acura check these guys out. More

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The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again. try to pull and “fast ones”, and they were respectful of my time. Would go back again. More

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