Christian Scothorn
Christian Scothorn at Tom Gill Chevrolet

Christian Scothorn | Page 7

Digital Product Specialist

Tom Gill Chevrolet

7830 Commerce Drive
Florence, KY 41042

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4.9
210 Reviews
4.9

210 Reviews

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210 Reviews of Christian Scothorn

September 06, 2024

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Employee Rating

Christian was awesome. This was the easiest auto purchase ever. We love our 2025 Trailblazer and the free oil changes, tire rotations and car washes offered by Tom Gill C More

by bcseb
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Recommend Dealer
Yes

September 05, 2024

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Easy to work with, life time power train warranty, free oil change and tire rotations with the vehicle I bought. More

by Daddyta95
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Recommend Dealer
Yes

Other Employees Tagged: Jessika Hensley

August 21, 2024

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I recently purchased a 2021 Jeep Gladiator from Tom Gill. Christian was my salesman. He was great! I appreciated the extended test drive. I was a bit of a pain with a million questions, but Christian was ver More

by happyheart_02
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Recommend Dealer
Yes

Other Employees Tagged: Stacy Wolfe

August 17, 2024

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I’m deeply disappointed with my recent experience at Tom Gill Chevrolet. My grandmother visited this dealership with the hope of purchasing a new car, but unfortunately, she felt taken advantage of. The sal More

by luis Aguilera
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Recommend Dealer
No
Aug 19, 2024

Tom Gill Chevrolet responded

We are very sorry that your grandmother feels this way. It is never our goal to have our customers feel this way. However, we held the vehicle your grandmother was interested in for close to 10 days. When your grandmother received the employee number we asked that she come in and complete the purchase. The reason we continued to ask is because we were not being answered and we were holding a vehicle. Once we did receive a call back we were told that your grandmother had purchased a vehicle elsewhere. We did not intend to or try to take advantage of your grandmother. We simply tried to make sure of the situation and keep lines of communication open.

Aug 19, 2024

luis Aguilera responded

The day after we received the code, Christian was not in the office. Marlo was taking over for him. After the hassle of getting my grandmother out of the house, which is not easy considering she has a husband at home with a severe TBI and can not care for himself (which is the reason for the new vehicle purchase). My grandfather is a veteran and needed a vehicle that would fit a mobility chair for his current condition. This was all shared with Christian. Myself, and my father in law called Marlow multiple times the day of and of course no response or answer to arrange a time to come in. We tried multiple times all day. As Christian was aware, my grandmother can not come out of the house at any point due to her husband. So therefore, other arrangements had to be made as that was her day out. The only reason a hold was placed on the vehicle in the first place, was because Christian gave us physical paperwork to send in to GM for a code, and he told us it takes about 10 business days for us to receive it. Considering their unfortunate situation, we are only asking for the $500 hold on the vehicle to be reimbursed. The $500 might not seem a lot to you or the sales team, however for an elderly couple, retired, and on a fixed income, every penny counts. The receipt does not state non-fundable nor did we sign any paperwork stating this hold was not refundable.

July 30, 2024

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WOW! Awesome people awesome attitude awesome environment Best best experience ever Was we at a car dealership? It sure didn’t feel that way. Chris More

by dbshorthorn
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Recommend Dealer
Yes

Other Employees Tagged: Julian Commodore, Stacy Wolfe

July 27, 2024

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Jimmy was a great sales representative. He mad our truck purchase easy. Job well done. More

by nkcvc918.jgootee
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Stammer, Jimmy Wolfe

July 13, 2024

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Everyone we had to deal with was so helpful and pleasant! The communication from this dealership was the best we’ve ever received. Absolutely the best experience we’ve had purchasing a car. More

by Brandner.jm
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Recommend Dealer
Yes

Other Employees Tagged: Mindy Jackson

July 10, 2024

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This was an enjoyable experience! The people were very welcoming, pleasant, knowledgeable and easy to work with! And the dealership offers many free incentives! I highly recommend To More

by Piapegy
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Newton, Marlon Poole , Lily?

July 06, 2024

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Marlon Poole is a FANTASTIC salesman go see him for your next purchase. He will help you any way possible More

by kathyalsept
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Recommend Dealer
Yes

Other Employees Tagged: Marlon Poole

June 28, 2024

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Christian and Marlon both did a really great job from start to finish. They got me every incentive and rebate possible. They made this the best buying experience I’ve ever had. I will definitely buy my n More

by Eranz
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Recommend Dealer
Yes

Other Employees Tagged: Marlon Poole , Courtney

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