Christina Carson
Christina Carson at Lexus of Sacramento

Christina Carson | Page 30

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.9
383 Reviews

Dealership Experience

25 yrs

Industry Experience

25 yrs

Languages Spoken

English English

4.9

383 Reviews

Write a Review

383 Reviews of Christina Carson

November 15, 2020

Dealership Rating
Employee Rating

Excellent service staff, on time delivery, updated me on all that was going to be done and completed. Very friendly, will definitely buy my next vehicle there. More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2020

Lexus of Sacramento responded

We sincerely appreciate your 5-star review! Thank you for sharing your positive experience. We hope to have the opportunity to earn your business again next time at Lexus of Sacramento!

November 11, 2020

Dealership Rating
Employee Rating

The service technician I worked with was great and did an excellent job of keeping me updated on progress. I give 4 stars only because I asked if someone could look at my car and give me an idea of trad More

by kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2020

Lexus of Sacramento responded

Hello, Thank you for sharing your experience with us. We strive to make sure that all of our customers leave happy and apologize for the miscommunication regarding your trade-in. If you wouldn’t mind reaching out to me directly, I would like to see if there is anything we can do to turn this around for you. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 10, 2020

Dealership Rating
Employee Rating

Everyone there is very friendly, knowledgeable, and efficient. They always take care of my needs and have many amenities offered to help make your service simple. More

by MASONHAMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Lexus of Sacramento responded

It's great to hear that we were able to help you with your service needs. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 09, 2020

Dealership Rating
Employee Rating

Everyone in the dealership that we met were very Everyone in the dealership that we met were very knowledgeable and professional. We really appreciate that they went to the trouble to trade a car More

by E.WALTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Zinda , Ron Kaulen, Eric Wilson

Nov 09, 2020

Lexus of Sacramento responded

It is fantastic to hear that you had such a successful purchase experience working with the Lexus of Sacramento team. Thank you for your support and are wishing you many safe and happy miles in your new vehicle!

November 04, 2020

Dealership Rating
Employee Rating

As always Christina’s professionalism and knowledge was superb. Her attention to detail, thoroughness and ability to effectively communicate is greatly appreciated. Very satisfied with my experience. More

by KATHYC-H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Lexus of Sacramento responded

Kathy, Thank you for your business and this review. We're happy to hear Christina was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

November 03, 2020

Dealership Rating
Employee Rating

Terrific service, convenient purchasing of vehicle and quality reviews of needed repairs. New car purchase was extremely easy and painless. All new options were explained fully and the car has performed p More

by TACODAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kent Owens, Tracey Cach , Brandy Joseph

Nov 03, 2020

Lexus of Sacramento responded

Hello! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 21, 2020

Dealership Rating
Employee Rating

This dealership is as close to what a professional standard should be as I've experienced in some time. They mean what they say and say what they mean. Punctual and professional, with maintenance re More

by JKRAMER4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Foltz

Oct 22, 2020

Lexus of Sacramento responded

Reviews like this one make our day! We are very happy that you come to Lexus of Sacramento and know that you will have a professional experience. Thank you for sharing such fantastic feedback about our Service Department and team members. We look forward to our continued relationship!

October 19, 2020

Dealership Rating
Employee Rating

The professional staff make any visit a pleasant one. Explanations of the service are complete, I live 100 miles away, and this is my fourth Lexus More

by CAMPBELLJANELL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Lexus of Sacramento responded

This review made us smile! Thank you for your support and for your confidence in the Lexus of Sacramento team. We appreciate your business and hope to work with you again down the road!

October 19, 2020

Dealership Rating
Employee Rating

The experice with this dealer was very happy with the service provided this dealer. I am going to come back again in the near future. Thanks More

by Jackhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Lexus of Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 17, 2020

Dealership Rating
Employee Rating

I've been going there for service for 15 years Excellent Service. I've had the same service advisor the whole time which is valuable. I don't notice much turnover there which speaks volumes how they treat t More

by MAUREEN WRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandy Joseph

Oct 18, 2020

Lexus of Sacramento responded

It has been a pleasure serving you, Maureen. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

Oct 18, 2020

MAUREEN WRIGHT responded

Thank you for taking the time to send your kind response to me as a customer.

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