Christina Carson
Christina Carson at Lexus of Sacramento

Christina Carson | Page 31

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.9
383 Reviews

Dealership Experience

25 yrs

Industry Experience

25 yrs

Languages Spoken

English English

4.9

383 Reviews

Write a Review

383 Reviews of Christina Carson

October 16, 2020

Dealership Rating
Employee Rating

My unscheduled service experience was very positive beginning with a gentleman who spoke with me afterhours the previous evening when I discovered my car would not start. Lexus roadside service was gr More

by Nancy
Recommend Dealer
Yes
Oct 16, 2020

Lexus of Sacramento responded

Thank you, Nancy, we are very happy to hear that Christina and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 16, 2020

Dealership Rating
Employee Rating

Lexus of Sacramento is always so friendly and efficient. Always listening to my needs. Never had any issues lexus wasn't able to correct. Great job. More

by RMILLS473
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2020

Lexus of Sacramento responded

Thank you so much for the rave review! It means a lot that you can depend on our Lexus of Sacramento team for excellent service, every time. Have a wonderful weekend!

October 15, 2020

Dealership Rating
Employee Rating

Always a great experience. Christina Carson is usually my advisor. Never upselling me on things I dont need, very upfront and honest with me everytime. More

by YUNGSTARR916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Lexus of Sacramento responded

Thank you for the review! We couldn't be happier to hear that you enjoy working with Christina here at Lexus of Sacramento, and we will certainly let her know that you appreciate her help. We look forward to your next visit!

Oct 15, 2020

Lexus of Sacramento responded

Thank you for your review and kind words for Christina. We appreciate your business and our team looks forward to serving you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 09, 2020

Dealership Rating
Employee Rating

Staff is always knowledgeable and professional. The service has never been less than the wonderful! I appreciate the level of care that I receive during each visit. More

by ANGELSONLY78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2020

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 09, 2020

Dealership Rating
Employee Rating

Just had my 60,000 mile scheduled maintenance done, they made it very easy and even supplied a loaner for me. They made it very easy and convenient More

by BONEHEADTROY
Recommend Dealer
Yes

Other Employees Tagged: Nick Cruz, Tracey Cach , Joe Burton, Eric Foltz, Ryan Hansen, Mike Huttleston, Mike Huttleston, Brandy Joseph

Oct 09, 2020

Lexus of Sacramento responded

Thank you for sharing feedback about your recent service visit! We love to hear that the process for your 60k checkup was simple. Have a wonderful weekend! - Lexus of Sacramento team

October 08, 2020

Dealership Rating
Employee Rating

The service department is great, I have been working with Christina since I bought my Lexus, she keeps everything up to date. I appreciate her personized service. More

by YEEAR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2020

Lexus of Sacramento responded

Thank you for reviewing your recent visit with our Lexus of Sacramento team. It's wonderful to hear that Christina consistently provides you with great service. We look forward to working with you next time!

October 08, 2020

Dealership Rating
Employee Rating

The service writer is knowledgeable, understanding, and accommodates reasonable requests by the customer. The practice of a loaner vehicle without charge while your vehicle is being serviced is a unique a More

by TGY
Customer Service
Friendliness
Recommend Dealer
Yes
Oct 08, 2020

Lexus of Sacramento responded

Hello, Thanks for sharing your thoughts about your experience working with Christina here at Lexus of Sacramento. We appreciate your business and hope to see you again soon! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

October 07, 2020

Dealership Rating
Employee Rating

Extremely pleased with the outstanding service I receive at Lexus of Sacramento. Christina continues to amaze me with her outstanding skills and service. Lexus of Sacramento is fortunate to employ her. L More

by LCBULLARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2020

Lexus of Sacramento responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Sacramento, and we will certainly let Christina know that you appreciate her help. We look forward to your next visit!

October 07, 2020

Dealership Rating
Employee Rating

Always fast, friendly service. Customer service is stellar. Lobby is always clean and fully stocked with water, coffee or tea. Great location. Thank you, Lexus. More

by WAKEFIELDTRAVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Cruz, Tracey Cach , Joe Burton, Brandy Joseph

Oct 07, 2020

Lexus of Sacramento responded

We appreciate the five-star review! It is great to hear that you are so confident in the Lexus of Sacramento team. We appreciate your business and hope to work with you again down the road!

October 06, 2020

Dealership Rating
Employee Rating

Even though I had just had a service on the vehicle, there was a little lag with when starting. Sure enough, now the battery was needing replacement. I contacted Christina and she attentively schedule More

by MISSYMASUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2020

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Christina and the rest of our team, and don't hesitate to let us know if we can be of further assistance. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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