Christine Donahue

I was really impressed with how Frankie worked with me in the sales process. I had met with representatives from several different car dealerships, and Frankie stood out as a true professional. He answered a the sales process. I had met with representatives from several different car dealerships, and Frankie stood out as a true professional. He answered all of my questions, took time to truly understand what I was looking for, and he was extremely knowledgeable. Throughout the entire process, he was very responsive, and respectful. Truly, I recommend Frankie and Heritage Toyota without hesitation. More

Report | Print

Matt is awesome. I was in a lease for a vehicle I did not like. Somehow and someway, a mere 7 months later, Matt was able to get me into a vehicle I love and he went I was in a lease for a vehicle I did not like. Somehow and someway, a mere 7 months later, Matt was able to get me into a vehicle I love and he went out of his way to get it done for a price I could afford and even delivered my new vehicle. I think Matt is one of the best salesman I've ever worked with. I'll keep going back to Matt. He just wants his clients to be happy and I am. Thank you Matt. More

Report | Print

Frankie was wonderful! Super responsive, flexible, and helpful. I walked in knowing what I wanted and how I wanted to go about it and he worked with me to make it happen. Super responsive, flexible, and helpful. I walked in knowing what I wanted and how I wanted to go about it and he worked with me to make it happen. More

Report | Print

Lindsey Rendall was professional, smart about stream lining the buying experience, kind, knowledgeable and patient. I highly recommend her. lining the buying experience, kind, knowledgeable and patient. I highly recommend her. More

Report | Print

I am a 28 year old first-time car leaser. When I first came into Heritage I was assigned a different dealer; however, my second time visiting, I was assigned Kelley. Let me tell you, some kin When I first came into Heritage I was assigned a different dealer; however, my second time visiting, I was assigned Kelley. Let me tell you, some kindred spirits brought us together. Kelley and I bonded right off the bat - she was determined to find me a car that would be a great fit for my lifestyle at my timeline. Her communication, kindness, flexibility, patience, leadership, fierce, and easy-going nature completely transformed my experience in a positive light. She knew I wanted to go through this process independently (as much as possible) and she set me up for success from the beginning, so I could accomplish just that. When Kelley told me about her previous teaching experience, it just emphasized to me her calm attitude to meet me where I was at and her desire to help me succeed. When my parents look for their next car, I have emphasized that they meet with Kelley, because of the support she was able to offer me through this stressful period of my life. I don't think I will go to any other dealer in the future, now that I have this beautiful connection set up with Kelley through Heritage. She also deserves a raise for staying with my mother and I past her work hours a few evenings. :) Brava, Kelley! More

Report | Print

We had a great experience working with Adam Safford at Heritage Toyota! Shopping for a car with kids in tow can be challenging, but Adam rolled with it and never made us feel rushed. We looked at and Heritage Toyota! Shopping for a car with kids in tow can be challenging, but Adam rolled with it and never made us feel rushed. We looked at and drove a couple new models and then he pointed us to this certified used 4Runner. It’s perfect for us, thanks Adam! More

Report | Print

I got a great deal on a great car with very friendly service! thank you! service! thank you! More

Report | Print

Interested in my business each time I was in dealership. Friendly staff. Comfortable experience throughout. Friendly staff. Comfortable experience throughout. More

Report | Print

It was a pleasure working with Adam Safford at Heritage. He and the entire gang there are very professional and easy and easy to work with--including the wonderful business/finance officer - Christine Donah He and the entire gang there are very professional and easy and easy to work with--including the wonderful business/finance officer - Christine Donahue. I would recommend Heritage Toyota to anyone interested in having a satisfactory car purchasing experience. More

Report | Print

Both of my scheduled appointments were filled with phone calls and other customers. At my delivery appointment, I did not even make it your the desk, but rather sat in the waiting area for almost two hours calls and other customers. At my delivery appointment, I did not even make it your the desk, but rather sat in the waiting area for almost two hours while a few papers were brought to me to sign. The run through of the radio and features was detailed, but outside of that, I felt like an inconvenience. In the last 30 minutes I sat unclear of what was happening after you disappeared from the office. The financing person finally came to get me (unsure if I was even the correct person). She explained that they were short financing staff, but quickly got me through the paperwork and was very friendly. Communication would have been appreciated at the start of the appointment regarding other customers, wait times and what to expect as I sat there without any plan. More

Report | Print