"Painless, as always"
This is my fourth (fifth?) car from Heritage. I am happy, as always, with the responsiveness and attitude of the staff and the utterly painless (if overlong, which is sadly normal in the car business) process. Thanks!
Our Mazda CX-5 was coming off lease and we really wanted to look into something available in a hybrid and landed on the Rav 4 as a good choice. Want to Heritage to check them out and went on a test drive with Derek Blood. He was friendly, super helpful without being pushy, and answered all our questions. While we had good experiences with everyone we talked to at Heritage, we really wanted to show some appreciation to Derek for a couple of things. One, he treated us like real people, not just a potential lead for a quota or something. We talked about our homestead, fishing and other stuff not related to buying a car. Two, he did a really great job after our initial visit of staying in contact just enough without overdoing it. He checked in on a timely schedule and made sure we had everything we needed to make a decision as the time came to lease a new vehicle. I can easily get turned off by overly pushy sales people and Derek is NOT one of those. He's great to work with.
"Great Customer Service"
I found Angus, Ryan, and Christine to be genuine and thoughtful in all my interactions with them. They took the time to explain options, and help me make a decision on choosing a vehicle, rather than trying to push options or vehicles. Will recommend!
"Love my new car!"
Phil is s great salesperson. He knows me and my family, and made great recommendations for us. We love our new Sequoia! We hope to have it for many years!
"Great dealership and easy process"
We went to Herritage Toyota as well as a few other dealerships to find a reliable safe car for my wife and business. Deric Blood was our salesman and he was very pleasant, knowledgeable, and patient with us. We found the car we liked the best at Herritage and the process was very easy.
"Heritage rocks! "
I just got a new four runner and couldn't be more thrilled! Chuck Heingartner provided the best service ever, with lots of fun and laughs involved. Christine also made. my experience lovely. The team at Heritage works closely with the customer to provide a smooth and exciting buying experience that is fitting for each person. Thank you Heritage!!!!!
"Meeting Customer Needs/Perfect Timing"
It was a pleasure to deal with Daniel Pasco at Heritage Toyota once again after three years when we leased our first car. He introduced us (my wife and I) to the 2015 Camry, and made it easy for us to make a decision that this was the right car for us. Throughout this time, he kept in touch with us to find out how well we were satisfied with the car and the service provided by Heritage. Towards the end of the lease, he approached us to offer his service again for a new lease - he knew our needs and he was ready to meet them. He invited us to come in to the dealership to take a close look at the 2018 Camry with its new safety features, comfortable ride, and responsive engine. When we did, he had a car ready for us to test drive. By 4:30 PM the same day, while we signed all the papers for a new lease, the car was detailed and ready for us to take it home.
"Best Car Buying Experience "
This was the easiest and best car buying experience I have ever had! Michael my salesman was very professional, friendly, and made me feel comfortable in a situation which is usually very stressful. I strongly recommend Hertiage Toyota, but even more... ask for Michael. I assure you, you won’t regret it!
Mike and Christine are professional contortionists! They bent over backwards, tied themselves in bows and put them on my new truck! Thanks Mike,and Christine!
Everyone worked so hard to help me get my car. Marc was always willing to help in any way he could; Ryan made my new car possible, and the people in financing went the distance to help me get my loan. I couldn't be happier, and will always come back to this dealership for my cars. Thanks folks! :D