"Third vehicle bought from Chucky from Stowe"
This is my third time on this site to say just how wonderful it was to deal with Chuck Heingartner at Heritage Toyota in South Burlington VT. He has rebranded himself as “Chucky from Stowe” however, is the same great and responsive person my wife and I have purchased a 2014 Tundra Limited, a 2016 Rav4 Limited from in the past. This time it was a 2017 Prius Prime Advanced that I had only stopped in to test drive letting Chuck know I wanted to do something in a couple months. With no pressure he let me complete the test drive and also know about the offer from Toyota on the 2017 models as well as a possible tax rebate available . After leaving Heritage I checked on the tax rebate and after thinking about it decided to take advantage of the current Toyota offer. I contacted Chuck, made an offer, told him the color(s) I would like, he found the exact car and we picked it up all in one week. Heritage has a great Sales Consultant in Chuck. I also want to thank and congratulate the Financial Services Manager we dealt with - Christine Donahue as she is the first person to ever sell us an extended warrantee. Doing so by letting us think about the complexity of the electronics we were buying rather than the doomsday “It will be so expensive” sales pitch I have been so used to hearing. Thank you Chuck and Christine.
"Heritage makes buying a vehicle non-stressful!"
Josh Cousino was exceptional to work with! I cannot thank him enough for all the time he has spent with me answering my every question with ease! He is a great guy that just wants to see his customers happy! I have already referred others to him and they have not only purchased vehicles from Josh, but raved about what a great guy he is! I Definitely recommend Josh to anyone who has ever had a bad experience with any other dealership or salesman, he makes a stressful situation easy! Thank you Josh!
"Knowledgeable, straightforward staff ready to help!"
My daughter was purchasing her first new car, which can be a difficult and stressful situation. Marc assisted us in finding the perfect vehicle for her needs. We never felt rushed or pressured into buying. We appreciated Marc's knowledge, patience and willingness to help. Our experience was so great, that I decided to purchase a vehicle for myself as well! We were very satisfied with the car buying experience from start to finish. We highly recommend Heritage Toyota!
"I purchased a 2018 Camry LE"
I am very pleased with my new vehicle and feel confident that it is the appropriate one for me in all respects! Members of the Sales and Finance Departments were very helpful, and I'm very pleased with my decision. This my third Toyota, and I look forward to continuing to use the Service Department that I have used for more than 35 years for a total of 4 previous vehicles. Thank you for the personal attention given to me! Sincerely, Chris Tabor.
"A New Whip to go Out For a Rip "
I worked with Nick and Chuck with finding the specific vehicle I wanted. Nick was awesome and didn't pressure me like a typical salesman would have. Chuck handled the entire purchasing process, and it was quick and easy. I think Chuck should get an employee of the decades award and have a plaque made for him. Everybody I worked with at Heritage should get a lifetime supply of Snack packs, and a permanent subscription to NHL center ice. Thanks, team!
"First car buying experience!"
I had a very positive first car buying experience with Josh! He was friendly and informative. I would highly recommend reaching out to him if you're looking for a new vehicle.
"Casey is the best!"
Casey really made the process of buying our new car simple and stress free. He even brought the car over to my house (we live close by) in order for my wife, who couldn't come to the dealership, to take a look at the vehicle before deciding to purchase it. Casey definitely went above and beyond my expectations.
We bought a car from Heritage in 2014 which was good experience but this time it was a great one. I definitely recommend them to anyone looking for a Toyota. Will definitely come back in the future when we need another car.
"Casey Morrow - awesome service"
- Katherine Williams
Casey and his team provided me with great information and support in my recent lease of a Toyota Prius Prime. Casey was understanding Amanda responsive from start to finish, and very genuine in his approach. Great experience!
"Highlander Le Plus"
We have owned Toyota for 23 years, and will own nothing but Toyota! Thank you again to Eleni Floyd for always getting us the best deals and such awesome service.
I walked into Heritage Toyota knowing what I wanted to accomplish was going to be nearly impossible, but Taylor and Conor worked to try to make it happen for me. We couldn't quite get exactly what I hoped for but they came up with a back up plan that worked out just as well, if not better. It was a near Herculean task to get me out of my lease elsewhere, but they made it happen. I am so grateful for how much time and effort they spent to get me out of the nightmare situation I was in.
Even if you've been to Heritage before and had a bad experience, please please please consider giving them another chance. I don't regret it!