"Great customer service."
I recently bought a certified used Toyota Rav 4. This was the second vehicle I purchased through Heritage Toyota. This time I worked with Marc Halliday. He was courteous, professional, knowledgeable and friendly. What I really appreciated about Marc was he listened to what I wanted in a vehicle, including my price point. He didn't try to up sell me into a vehicle that was out of my budget. Once I found the vehicle I wanted, I worked with Christine Donahue in the finance department. She worked hard to find me the lowest interest rate loan available. I highly recommend Hertiage Toyota!
"Very satisfied customer."
- Adam Fuller
Wanting a fuel efficient vehicle, my wife and I decided to go with the Prius Prime. Choosing Heritage Toyota made sense as it's less than a mile from my place of employment, which would make service visits a breeze. I negotiated a deal to get me through the door with Nick McCarthy and was turned over to the trusting hands of sales associate Casey Morrow, and finally ended up working through financing with Christine Donahue. I was taken care of from start to finish and was absolutely satisfied as a customer as I drove off the lot with our new Prius Prime. Casey has since called me to make sure we are satisfied with our purchase, which I appreciate. I highly recommend Heritage Toyota on Shelburne Road.
"2nd Rav4 AND Repeat Heritage Customer!"
If you're looking for an honest and patient Salesman, look no further than Heritage's very own, Chuck Heingartner. Chuck is The Tops! Chuck makes the entire experience from the moment you start looking at a vehicle to signing the papers both pain free and quick. He also offers one-of-a-kind first class service that is priceless. Christine Donahue handles the financial portion of the lease and she was very knowledgeable and trustworthy, as well. Together, these two make quite a team. There's no one else to turn to so, look no further, they won't disappoint. Thanks Team Heritage!
Chuck was knowledgeable, helpful and approachable as we weighed our options with new versus previously owned Toyota Siennas. He went above and beyond with the little details like warming up the car before a test drive, setting up our Bluetooth and allowing us to bring the car home to determine how it would fit in the garage. Very easy transaction, thanks Chuck!
"Outstanding Customer Service"
I recently moved to the area from the Upper Valley. I went to Heritage Toyota for maintenance and questions about my lease on my 2016 4Runner. Every person I came in contact with at Heritage Toyota was impressive. From Tom Kulhowvick in the service department, Eleni Floyd in sales, Megan Terry sales manager to Christine Donahue finance manager; I was treated professionally and with courtesy, and I never felt pressured in my decision making. I will be a lifelong customer!
"Certified Pre Owned Tacoma Purchase Excellent "
I drove 6 hours to buy a used Tacoma from Chucky. I have purchased 8 vehicles from him and would never buy from anyone else!! He goes above and beyond. His service is the best and have many friends come all the way from New York to do business with him.
"Very considerate and honest"
- Mikaela Niemasz-Cavanagh
When in search for the perfect car, you want a salesperson who is both considerate and honest, and Derek was just that. I never once felt pressured into a sale that I hadn't planned, or didn't feel right, and I walked away with a fantastic, and budget-friendly ride!
Christine was also very helpful and knowledeable in working out my payment plan for my car. She was ready and willing to answer all of my questions, and did not hesitate to go the extra mile.
Adam was very helpful. It was easy to explain what I was looking for and what was available to me. I found him and his team to be very authentic. He answered questions with no hesitation. I walked out feeling happy with my decision to go in. we are all part of one larger community and Adam and his team make you feel that way.
"Kris in parts"
Was very happy with the service Kris ordered me mats quick an put the in my car an told me how to take them out to clean. He's very pleasant an makes sure customer is very happy an I AM WITH EVERYONE THAT I HAVE DEALT WITH.
"Best car buying experience I've ever had "
Every time I've been into a dealership or have bought a car from a dealership or anyone something has always happened making the whole experience very negative. My experience was very different at Toyota. Marc helped me buy my brand new car and not only did he take a lot of time out of his day he helped me find the perfect car. He's honest and very professional. I would recommend buying a car from Toyota to anyone!!!