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Christopher Williams
Christopher Williams at Rallye BMW
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Christopher Williams | Page 17

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.6
378 Reviews
4.6

378 Reviews

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378 Reviews of Christopher Williams

February 13, 2023

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Employee Rating

Over charging customer and no communication on repairs. Do not tell you what repairs are stemmed from. Manager fabricated information More

by ISIAHFRANK
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz, Bret Hines, Scott Robinson, Adam Romano, Frank Trotta, Brandon Tibbals, Anthony Persaud, Cosmo Laurino

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Feb 14, 2023

Rallye BMW responded

This feedback is concerning to receive, as it is never our intention to overcharge or miscommunicate with our customers. I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your visit, here is my contact info. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 11, 2023

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Very good service. Staff is great and the whole process was very easy. They even cleaned the car like new. More

by ben.mason.ny
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Adam Romano, Frank Trotta, Brandon Tibbals, Anthony Persaud, Cosmo Laurino

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Feb 13, 2023

Rallye BMW responded

Thank you, Ben! We're glad that the Rallye BMW team impressed you and delivered a positive service experience. Have a nice day!

February 10, 2023

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We requested the car be vacuumed inside. It was not vacuumed. The car was rinsed off with water on the exterior. That's it. More

by Tulien
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Recommend Dealer
Yes
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Feb 13, 2023

Rallye BMW responded

Tulien, we are very sorry for any oversite with cleaning the interior of your vehicle. Your feedback is appreciated and will help us improve our attention to detail moving forward. Please don't hesitate to reach out to me if there is anything else we can do for you. -Chris Blanco - Service Manager - 516-833-4862

February 08, 2023

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The entire experience was seamless… Having the ability to have an electric motor vehicle was wonderful as well. More

by steve_n0
Recommend Dealer
Yes
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Feb 08, 2023

Rallye BMW responded

Steve, this review is music to our ears! Thank you for choosing Rallye BMW and for sharing your positive experience. Drive safely until we see you again!

February 03, 2023

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Everyone at the dealership was helpful and accommodating. My service agent Chris Williams kept me informed, answered all my questions and made me feel welcomed. More

by hjw8000
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Recommend Dealer
Yes
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Feb 03, 2023

Rallye BMW responded

Thanks for commending Chris for his excellent service! The Rallye BMW team appreciates this feedback and your five-star rating.

February 02, 2023

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Efficent, helpful, courteous. Informed of the cost of work of work and it did end up a little below. Thanks More

by PETERKR808
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Recommend Dealer
Yes
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Feb 02, 2023

Rallye BMW responded

Thank you so much for your continued support of Rallye BMW, Peter. Thanks for supporting Rallye BMW and please let us know if you need anything down the line!

January 31, 2023

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I am very pleased. They are very accommodating and do great work!! Thank you very much!! More

by eliversh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Adam Romano, Frank Trotta, Brandon Tibbals, Anthony Persaud, Cosmo Laurino

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Jan 31, 2023

Rallye BMW responded

Thank you for this great review of Rallye BMW! We are glad to have you as a customer.

January 26, 2023

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Service was amazing! Chris was kept me informed very step of the way and walked me through everything. Just outstanding all around! More

by rfaley262
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure name of person who brought me my car but they cleaned it and were extremely courteous!

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Jan 26, 2023

Rallye BMW responded

Thank you for the review! We appreciate the kind words about Chris and hope to see you back again at Rallye BMW. Safe travels!

January 25, 2023

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Employee Rating

You originally tried to charge me 450. 00ish for a diagnostic test. Luckily I said something and the manager lowered it to 250.00ish (which is still high). The total amount I was going to More

by jccasano
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Recommend Dealer
No
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Jan 25, 2023

Rallye BMW responded

Thank you for your feedback, Jason. I am sorry to see that your service experience was not a positive one and I would very much like to see what I can do to improve your future visits. Please provide me with your information because I would like to win back your service. You can contact me at 516-833-4862. Thank you, Chris Blanco - Service Manager

January 19, 2023

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Employee Rating

My service advisor Christopher is very helpful and was very good at keeping me updated on the service that was being done on my car. The cost was more than I expected to spend, but the service was great More

by douse.sandradee
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Service Time
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Recommend Dealer
Yes
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Jan 19, 2023

Rallye BMW responded

Thanks for the review. We are happy to hear that Christopher was helpful and nice to work with. We appreciate your trust in our work here at Rallye BMW, and we will see you around!

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