Christopher Williams
Christopher Williams at Rallye BMW
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Christopher Williams | Page 18

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.6
393 Reviews
4.6

393 Reviews

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393 Reviews of Christopher Williams

March 01, 2023

Dealership Rating
Employee Rating

Always a great experience, the staff there are true professionals and make the service appointment so stress-free. More

by TWIGGY2T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2023

Rallye BMW responded

Thanks for the great review of Rallye BMW! We are glad to have you as a loyal client.

February 28, 2023

Dealership Rating
Employee Rating

Easy and pleasant experience for the second time. Fair pricing with no questionable fees. Highly recommend Rallye More

by m3willie1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, David Diaz

Feb 28, 2023

Rallye BMW responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

February 26, 2023

Dealership Rating
Employee Rating

The staff are always smiling and ready to help. The experience is always the best compared to other dealerships. More

by TOYAPHILLIP
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Rallye BMW responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Rallye BMW team. Drive safely, and we hope to see you back again down the road!

February 14, 2023

Dealership Rating
Employee Rating

happy with service so far, i will know more if after one year the car is not giving the problem, since the manager said for two years will be okay with repair, let's wait and see. please with the repair and More

by PETERPOUCHON
Service Price Transparency
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Recommend Dealer
Yes
Feb 14, 2023

Rallye BMW responded

Thanks for the review of Rallye BMW, Peter. The team appreciates your feedback. Please let us know if there is anything else we can do for you here down the road.

February 13, 2023

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Employee Rating

Over charging customer and no communication on repairs. Do not tell you what repairs are stemmed from. Manager fabricated information More

by ISIAHFRANK
Service Price Transparency
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Recommend Dealer
No
Feb 14, 2023

Rallye BMW responded

This feedback is concerning to receive, as it is never our intention to overcharge or miscommunicate with our customers. I would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your visit, here is my contact info. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 13, 2023

Dealership Rating
Employee Rating

I took my car in because I found the issue they couldn’t find the last 3 times. When I went back to pick up my car, the car was in the worst condition with noises that were not their before and the part tha More

by SABINA S
Service Price Transparency
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Service Communication
Recommend Dealer
No
Feb 13, 2023

SABINA S responded

Worst service ever. For a manager to take the word over a mechanic without knowing the whole story or seeing what was done is highly unprofessional. Did absolutely nothing to help resolve the issue and now my vehicle is way way worse than it was before. Service here is horrible and the people are just as bad and don’t give a xxxx about being helpful. They just want your money even though they made a bigger mess out of the vehicle.

Feb 14, 2023

Rallye BMW responded

Sabina, I am so sorry to hear that your vehicle was not returned to you in the proper condition. We work hard to deliver high-end service as well as attentive and accommodating customer care and we hate knowing that we let you down this time. I'd like to step in right away so that I can try to figure out what happened and see if I can help improve your experience. I will take a look for your contact information, but, in the event I cannot reach you, please consider giving me a call. Thank you, Chris Blanco - Service Manager - 516-833-4862

February 11, 2023

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Employee Rating

Very good service. Staff is great and the whole process was very easy. They even cleaned the car like new. More

by ben.mason.ny
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Recommend Dealer
Yes
Feb 13, 2023

Rallye BMW responded

Thank you, Ben! We're glad that the Rallye BMW team impressed you and delivered a positive service experience. Have a nice day!

February 10, 2023

Dealership Rating
Employee Rating

We requested the car be vacuumed inside. It was not vacuumed. The car was rinsed off with water on the exterior. That's it. More

by Tulien
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 13, 2023

Rallye BMW responded

Tulien, we are very sorry for any oversite with cleaning the interior of your vehicle. Your feedback is appreciated and will help us improve our attention to detail moving forward. Please don't hesitate to reach out to me if there is anything else we can do for you. -Chris Blanco - Service Manager - 516-833-4862

February 08, 2023

Dealership Rating
Employee Rating

The entire experience was seamless… Having the ability to have an electric motor vehicle was wonderful as well. More

by steve_n0
Recommend Dealer
Yes
Feb 08, 2023

Rallye BMW responded

Steve, this review is music to our ears! Thank you for choosing Rallye BMW and for sharing your positive experience. Drive safely until we see you again!

February 03, 2023

Dealership Rating
Employee Rating

Everyone at the dealership was helpful and accommodating. My service agent Chris Williams kept me informed, answered all my questions and made me feel welcomed. More

by hjw8000
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Recommend Dealer
Yes
Feb 03, 2023

Rallye BMW responded

Thanks for commending Chris for his excellent service! The Rallye BMW team appreciates this feedback and your five-star rating.

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