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Christopher Williams
696 Reviews
696 Reviews
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696 Reviews of Christopher Williams
January 04, 2025
The dealership has convenient hours. They can usually provide a loaner but that might push out the scheduled service. They can usually provide a loaner but that might push out the scheduled service. More
by Joe Evangelist
Verified CustomerOther Employees Tagged: Carol Clark-Muniz
January 04, 2025
I dropped off my car on Monday for a check engine light being on. I was told by service advisor Chris Williams that they won’t be able to look into it until the next day, Tuesday, which was fine with me. being on. I was told by service advisor Chris Williams that they won’t be able to look into it until the next day, Tuesday, which was fine with me. I texted Chris on Tuesday asking him for an update and he told me that he would not know till end of day. I did tell him that I had travel plans and knowing my car repair status was time sensitive. I never got an update and had to text Chris again at end of day on Tuesday at which point he told me they will not look into my car until Thursday. Again I had to text him on Thursday morning at which point they finally proceeded to look into my car. To top off the bad customer service after a 4 day keeping my car there they proceeded to tell me that a “defective warranty covered” radiator vent that needed to be changed was allegedly impacted which is impossible since it’s behind my grill which was not “Impacted” or damaged. So they claimed that the defective part is not covered by BMW warranty. Terrible customer service and very unprofessional! Especially for a BMW dealership. I will never go back there again. Plenty of other BMW dealerships available to service my car and purchase my future BMW from. More
by HARRYMORDJIKIAN
December 27, 2024
I think your wait times on simple tasks should be prioritized better. 2 hrs for an oil change 2 hours to change a tire Should be techs designated for big jobs and others for smaller There are t prioritized better. 2 hrs for an oil change 2 hours to change a tire Should be techs designated for big jobs and others for smaller There are too many people in there not doing much. Place is wasting a ton of money on people working not doing anything. More
by dezzy2736
Other Employees Tagged: Carol Clark-Muniz
December 26, 2024
I’m very happy with the service,is no wait time and I get the car very clean the car very clean More
by suzanaramusevic
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Brandon Tibbals, Anthony Persaud, Cosmo Laurino , Kevin Juman
December 26, 2024
Very happy with the service at Rally . The supervisor Chris Bronco was extremely helpful. My normal service representative was away when I brought my X3 in for service . He was very patien The supervisor Chris Bronco was extremely helpful. My normal service representative was away when I brought my X3 in for service . He was very patient and stayed with the problem until it was corrected. Very pleased with everything. Billy F. More
by BFELLO
December 21, 2024
It was so easy to buy a car from Kevin. The was in stock and Kevin gave me all the financing options.All the people with whom I interested were lovely. I would buy another car there and ha The was in stock and Kevin gave me all the financing options.All the people with whom I interested were lovely. I would buy another car there and have recommended Rallye to friends More
by phopkins50
Other Employees Tagged: Sharonda James, James D'Agostino, Dylan Diaz , Kevin Juman
December 18, 2024
Service is wonderfully and the people at dealership is Is a pleasure to work with when getting your car service. a pleasure to work with when getting your car service. More
by sawyer710
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Brandon Tibbals, Anthony Persaud, Cosmo Laurino , Kevin Juman
December 18, 2024
Very good service, excellent advisor, would recommend your services to future clients, thank you so much for being professionals. your services to future clients, thank you so much for being professionals. More
by jcole9976
Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Brandon Tibbals, Anthony Persaud, Cosmo Laurino , Kevin Juman, Adam Romano
December 17, 2024
Rallye is the best there is. Superb service and salespeople who understand your every wish. Superb service and salespeople who understand your every wish. More
by Larry K
Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz, Bret Hines, Anthony Persaud, Cosmo Laurino , Kevin Juman, Darren Thomsen
December 15, 2024
From the moment of driving in and walking through the door employees are courteous, cognizant of customers presence and needs. Noone is standing around doing nothing or acting like they do not want to be door employees are courteous, cognizant of customers presence and needs. Noone is standing around doing nothing or acting like they do not want to be there doing their job. It has been a refreshing experience. More
by nphalidy
Other Employees Tagged: Anthony Persaud
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