Chuck Geringer
Chuck Geringer at Jim Butler Chevrolet

Chuck Geringer | Page 16

Fixed Operations Director

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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4.0
195 Reviews
4.0

195 Reviews

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195 Reviews of Chuck Geringer

September 16, 2024

Dealership Rating
Employee Rating

Took truck in for faulty fuel pump tgey had truck two weeks ran fine for two weeks same problem looked under hood found screw driver laying on top of engine!!!! More

by vincentfilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kim Hausmann , Zach Hunter

Sep 20, 2024

Jim Butler Chevrolet responded

Thank you for leaving us this feedback. We hate to hear that this happened. I will be sure to speak with the service manager regarding your concerns. We would like to learn more about this, please reach out to our service manager directly at 314-274-1687.

September 13, 2024

Dealership Rating
Employee Rating

They put parts in that were not necessary. Poorest bunch ever. Will not come back. Had to bring truck in twice. I live 50 miles away from dealer. More

by kesterscott15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 20, 2024

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 314-274-1687 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 12, 2024

Dealership Rating
Employee Rating

My car was there for a week when it should’ve only been there 3 More

by stburt323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kim Hausmann , Zach Hunter

Sep 14, 2024

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 314-274-1687 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 30, 2024

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Employee Rating

Second bad experience here. Shame on me for going back. I had an airbag recall done on my silverado and they broke my dash in 3 separate places and ripped off all the tabs. More

by Loochy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 06, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened to you during your experience with us. We would like to discuss solutions. Please contact us directly at 314-274-1687.

August 30, 2024

Dealership Rating
Employee Rating

Very unhappy with this experience, received conflicting information, backpedaing, service wasn't fully completed/ damage, 3 calls weren't returned from rentals, wasted time and much aggravation. More

by cakirkiewicz
Recommend Dealer
No

Other Employees Tagged: Kim Hausmann , Zach Hunter

Sep 01, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that you visit was not satisfactory. We would like to further discuss your experience with us. Please reach out to our service manager directly at 314-274-1687.

August 30, 2024

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Employee Rating

Tara yada yada yada. Had my truck for 13 days. Good thing I don’t use it for a wor truck. Offered a rental on Day 9. Only reason I took it to the dealership was because o More

by trichardet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 01, 2024

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 29, 2024

Dealership Rating
Employee Rating

My truck was dropped off for fuel pressure regulator malfunctioning clearly a warranty issue and dealer stated I had contaminated fuel After charging me $1500 to not fix the problem More

by littlebear_151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kim Hausmann , Zach Hunter

Aug 31, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

August 28, 2024

Dealership Rating
Employee Rating

They r great to work with! Would definitely go back again for another purchase or send someone else! More

by LYNN.BRADLEY000
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Bay, Kim Hausmann, Tj Watkins , Zach Hunter

Aug 31, 2024

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Wow, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

August 24, 2024

Dealership Rating
Employee Rating

Staff writer as very helpful and was able to get my oil change done quickly. I will be returning. More

by Rcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann , Zach Hunter

Aug 31, 2024

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We hope to see you soon!

August 24, 2024

Dealership Rating
Employee Rating

Kim Hausman provides excellent customer service! You are very fortunate to have her as an employee. More

by cbrewer777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann , Zach Hunter

Aug 31, 2024

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

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