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Chuck Inocencio
Chuck Inocencio at Colonial Ford of Plymouth

Chuck Inocencio | Page 4

Service Advisor

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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4.9
71 Reviews

Dealership Experience

6 mos

4.9

71 Reviews

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71 Reviews of Chuck Inocencio

September 16, 2026

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Employee Rating

We received exceptional customer service from Dan and the service department team. They communicated with us through video, text and phone calls, keeping us apprised of their findings with our vehicle. Dan w More

by ybartee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Anthony Cristiani , Dan Duffy, Jon Rydings

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Sep 16, 2026

Colonial Ford of Plymouth responded

Your note about our mix of video, text, and phone updates highlights our focus on clear communication. Dan went above and beyond to source parts for your Ford Edge, and our service team provided a thorough diagnosis at every step. Knowing our updates eased a difficult situation means a lot to us, and we appreciate your strong recommendation. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 15, 2026

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Excellent experience in every way. Couldnt have changed anything to make it any better. thank you More

by Michael.cook2
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2026

Colonial Ford of Plymouth responded

Knowing every aspect of the service on your Ford Escape met your expectations is rewarding to our service department. Hearing that you couldn’t imagine any improvements makes us proud to serve you. Thank you for trusting us with your Ford Escape. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 13, 2026

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Making appointment was quick and easy! Getting work done on my truck was done in a timely manner! More

by CHRIS_CURRIER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2026

Colonial Ford of Plymouth responded

Knowing that scheduling your appointment was quick and your Ford F-150 service was completed promptly is rewarding. Our service team is pleased we could take care of your truck without delay. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 10, 2026

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The easiest service center to drop off and pick up, and the waiting area is extremely clean. More

by Bowhuntermark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dell Roderick , Brendan B.

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Sep 10, 2026

Colonial Ford of Plymouth responded

Knowing that the drop-off and pick-up process for your Ford F-150 felt effortless means a lot to our service department. We’re glad our waiting area provided a clean, comfortable space during your visit. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 05, 2026

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Employee Rating

Excellent customer service and the communication was excellent the repair was properly diagnosed great job More

by kdmannes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2026

Colonial Ford of Plymouth responded

We're glad our communication was clear and that the repair on your Ford F-150 was accurately diagnosed. Hearing that you found our service outstanding and our diagnosis precise means a lot to our service department. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 04, 2026

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Employee Rating

Chuck Inocenio was very good in communicating with me. I also appreciated the driver of the shuttle. More

by jeankn1234
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 04, 2026

Colonial Ford of Plymouth responded

We’re glad Chuck kept you informed throughout the service on your Ford Five Hundred and that our shuttle driver made your visit more convenient. Hearing your kind words and five-star rating means a great deal to our service department. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 31, 2026

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Employee Rating

Great job communicating the process from start to finish. Explained if additional issues found. Very personable! I've been bringing my car there for years. More

by Marywernsdorfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 31, 2026

Colonial Ford of Plymouth responded

Your mention of thorough updates throughout the service process highlights our commitment to keeping you informed. Knowing you’ve trusted us with your Ford Escape for years is truly rewarding. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 30, 2026

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Tremendous service. Professional and efficient work and great communication. Overall excellent job done by all. More

by bc094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Anthony Cristiani , Dan Duffy, Jon Rydings

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Aug 31, 2026

Colonial Ford of Plymouth responded

We’re glad the service on your Bronco was professional and efficient. Knowing you appreciated our clear communication and the overall work means a lot to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 28, 2026

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Employee Rating

Pleasant: informative: The service technician showed me a few things on my vehicle that are new. Thank you to the service and sales department More

by KIMBERLYCROSBY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Anthony Cristiani , Dan Duffy, Jon Rydings

Print
Aug 28, 2026

Colonial Ford of Plymouth responded

We’re pleased to hear that the service on your Ford Bronco Sport felt both welcoming and informative. Knowing our technician’s walk-through of the new features was helpful and you appreciated our sales department means a lot to us. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

August 26, 2026

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Employee Rating

The waiting area was really nice. Service was faster than expected. Everyone was very helpful. More

by joecruza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Zoe Lopes, Anthony Cristiani , Dan Duffy, Jon Rydings

Print
Aug 26, 2026

Colonial Ford of Plymouth responded

We’re glad the service on your Ford Explorer was faster than expected and that our waiting area felt comfortable for you. Hearing that everyone was so helpful means a lot to our team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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