Chuck Oates | Page 9

Fast and courtesy Needed my oil changed , they got me in 2 days later. Ran some extra checks and instead of fixing things right away they came and checked with me and g Needed my oil changed , they got me in 2 days later. Ran some extra checks and instead of fixing things right away they came and checked with me and gave me estimates. Best service I've had in a while. More

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Good service , friendly people,understood what the car needed. Fix the car and gave advised what I can do so the car runs better and least longer , friendly people,understood what the car needed. Fix the car and gave advised what I can do so the car runs better and least longer More

by FMARIAHS98 Verified Customer Verified Customer

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Racine Honda Looks After You! The Entire Racine Honda Family is Fabulous! Management, Sales, Service go above and beyond. Racine Honda actually makes you feel like they have your b The Entire Racine Honda Family is Fabulous! Management, Sales, Service go above and beyond. Racine Honda actually makes you feel like they have your back! The final outcome......Customer Satisfaction! More

by rocketj111 Verified Customer Verified Customer

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Quick service I bought my civic almost a year ago and everytime I stop by its quick and friendly service. From when I call in Chuck or Nicole are always pleasant. T I bought my civic almost a year ago and everytime I stop by its quick and friendly service. From when I call in Chuck or Nicole are always pleasant. To when I drop my car off, This time Sam helped and answered all the questions I had. My oil change and tire rotation was quick and they always make sure to check everything and go over what they all did. I wouldn't go anywhere else for service. More

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5 stars Each time I’ve called the dealership, I ask for Maggie. She always gets me scheduled at a convenient time for ME! She accommodates my schedule and if Each time I’ve called the dealership, I ask for Maggie. She always gets me scheduled at a convenient time for ME! She accommodates my schedule and if she doesn’t have an answer, she always finds the correct person for me to speak to. I do appreciate it when a business makes me feel like they are there for me. More

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Professional but still a family experience Racine Honda takes care of my wife's car. Our dealership experience hasn't always been good but with Racine Honda we've never had any issues. Maggie a Racine Honda takes care of my wife's car. Our dealership experience hasn't always been good but with Racine Honda we've never had any issues. Maggie always sets our appointments and seems happy we are coming in. We appreciate the family type business experience, More

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Oil change, new tires Very courteous and fast service. Car done when promised. Got a car wash too. Price estimate was very close to quoted price. Thank you very much. Very courteous and fast service. Car done when promised. Got a car wash too. Price estimate was very close to quoted price. Thank you very much. More

by PC Verified Customer Verified Customer

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Quick Tire Replacement I realized I needed a new tire after hitting a pot hole over the weekend. I called Monday morning and was in and out that same day with my new tire. T I realized I needed a new tire after hitting a pot hole over the weekend. I called Monday morning and was in and out that same day with my new tire. They even attended to a recall on my vehicle so I didn’t have to make another appointment. I really appreciate Racine Honda for their quick and friendly service! More

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A good dealership overcomes challenges We purchased what was supposed to be a textbook perfect used car from Racine Honda. One owner, all maint done at the dealer, new brakes, new tires. Bu We purchased what was supposed to be a textbook perfect used car from Racine Honda. One owner, all maint done at the dealer, new brakes, new tires. But for some reason the car kept dying when my octogenarian parents coasted...into stop signs, up to slow traffic, etc. The service department was fantastic. Everyone I talked to from Brian, the service manager, to Zack and Sam, as well as Nicole and Chuck, were kind, professional and helpful. After keeping the car for a week to identify the problem, they fixed it. We thought. Long story short, the car died again several months later on the freeway! With the help of service manager, Brian, we decided it needed to be replaced. I spoke with sales manager, Victor, our original salesman, Jesse (the best!), Gracie, and sales GM Doug and we were able to get my parents into a 3 year lease of a new vehicle. Thanks to Amos in financing for walking us through that and Tyler for explaining the car’s features! I even had a chance to sit down and talk to the dealer GM, Matt, who was exceptionally helpful. We had a rotten situation, and thankfully no one was hurt, but the “customer focus” of every single person we spoke with was simply outstanding. They took what could have been a horrible experience and really went away very satisfied customers. More

by Cookies Verified Customer Verified Customer

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Fix the recall, without any problems The service department did a great job, with fixing my recall. My husband and I get all the service we need for your cars at Honda in Racine. Very hap The service department did a great job, with fixing my recall. My husband and I get all the service we need for your cars at Honda in Racine. Very happy with their services. More

by kidmd97 Verified Customer Verified Customer

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