Chuck Phipps | Page 8

Horrible. Will never go back to this dealership for any reason. Even if Hebert’s literally paid me money to do business with them I wouldn’t. My vehicle was in Will never go back to this dealership for any reason. Even if Hebert’s literally paid me money to do business with them I wouldn’t. My vehicle was in a wreck back in October of 2023. It took them five months to “put it back together”. Finally told me it was ready and received the vehicle back in worse shape than it was after the wreck. they had different sized rotors on the front, my windshield was still cracked, tail lights, blinks, alarm, horn none of them worked. They scratched my passenger front wheel. Finally emailed the owner and all he said was “I’ll look into it” and never heard another word from him. They treated me and my ASE certified wife like we were completely morons. Tried to sale the vehicle to them and was told to go “F$&@ myself” by a salesman because the receptionist said any salesman could help me and then Josh told me he’d have to wait on the sales manager before he could even look at my car. Horrible place. Horrible staff. Didn’t fix my car at all. More

by jeremy_mcfarland Verified Customer Verified Customer

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first class service center. treat you like you just purchased a brand new car and like your first in line. treat you like you just purchased a brand new car and like your first in line. More

by lawrencec0 Verified Customer Verified Customer

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Very prompt and motivated to get you back into your vehicle . Only place I take my truck vehicle . Only place I take my truck More

by PMCGAULY Verified Customer Verified Customer

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Excellent customer service. . i give everyone five stars ⭐️ and it wasn’t that long of a wait . i give everyone five stars ⭐️ and it wasn’t that long of a wait More

by syrettapowell35 Verified Customer Verified Customer

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Service Rep. Lauren in the Tire & Lube Center gave excellent service; she went over and beyond our expectations. Great Personality Lauren in the Tire & Lube Center gave excellent service; she went over and beyond our expectations. Great Personality More

by stokesvonceda Verified Customer Verified Customer

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Service department was great! And cost less than another local dealership that I had prior experience with And cost less than another local dealership that I had prior experience with More

by baldrocker Verified Customer Verified Customer

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The employees here are friendly and knowledgeable. Their service department is top notch, oil changes are always quick and the waiting area is always clean. Their service department is top notch, oil changes are always quick and the waiting area is always clean. More

by megan.parker1988 Verified Customer Verified Customer

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Everyone was extremely helpful. They were also quick and efficient. Got me in and out in a jiff They were also quick and efficient. Got me in and out in a jiff More

by qshamsabady Verified Customer Verified Customer

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Average- I have a Wagoneer and was told I would get a certain experience with service/oil changes. Scheduling was somewhat complicated- had to call in and could not complete via website… I prefer my arr certain experience with service/oil changes. Scheduling was somewhat complicated- had to call in and could not complete via website… I prefer my arrangements over the internet. My experience was average. Maybe because I did not check in as I should? Used their shuttle to and from- good, friendly service. First visit, so will allow some grace More

by me103273 Verified Customer Verified Customer

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Very nice have good information on everything I asked about my car then have snacks about my car then have snacks More

by tenette67 Verified Customer Verified Customer

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