"Blown away-Great service"
My lease was due to expire in less than a month. I returned to the original dealership. It was one of the worse experiences I've ever had! My sister recommended Hyundai of Chantilly. I arrived and right away I was blown away. No one rushing up to you. The inside is airy, and bright. The actual sales person was terrible. He was new and didn't know the cars and specs of each vehicle (understandable). He also didn't listen to my desired features, color etc (apart of giving great customer service). I guess me asking so many questions he needed help. He returned with Markell the sales manager (also new). Again I explained my situation, desired features, color etc. Immediately Markell went to work. He made my car buying experience pleasurable. VERY knowledgeable of specials, rebates car specs etc. Once financing was done I was handed back to the sales person - he did NOT walk me through the car's features! Nor did he setup the navi, there were no wheel locks - nothing!. HE is my only complaint! Everyone else was awesome - Markel Robinson, Sales Manager, Charlie Singleton, Executive Sales Manager and Mahmoud Elwaraky, Finance Director - ALL OUTSTANDING customer service.
I would definitely recommend them to friends and family.
Other Employees Tagged:
Markell Robinson, Charlie Singleton, Mahmoud Elwaraky