Dealership Experience
7 yrs, 11 mos
Industry Experience
9 yrs, 6 mos
Languages Spoken
English
427 Reviews
Write a Review427 Reviews of Cindi Link
April 30, 2021
Amazing service! Great people! Very polite and friendly staff. You are my family and you always make me feel like I’m part of you Mercedes on Edens family. Thank you for already four great years. staff. You are my family and you always make me feel like I’m part of you Mercedes on Edens family. Thank you for already four great years. More
Other Employees Tagged: Eddie Garcia, Ken Dunaway , Prem Parikh, Terry Stailey, Nicholas Maniatis
April 21, 2021
Ken and the service staff make a concerted effort to assure any and all issues are throughly addressed, and do so while presenting a confidence that things will get fixed the first time around. assure any and all issues are throughly addressed, and do so while presenting a confidence that things will get fixed the first time around. More
Other Employees Tagged: Ken Dunaway
April 01, 2021
Terrific customer orientation. Communicative throughout the process, and clear on next steps. Attention to detail excellent and friendliness factor a big plus. Despite being busy that day, I felt like my the process, and clear on next steps. Attention to detail excellent and friendliness factor a big plus. Despite being busy that day, I felt like my car and my day were priorities. More
Other Employees Tagged: Tom Lood
March 29, 2021
Excellent service professional,courteous,. All work completed on time as agreed will definitely come back for any service issues needed in the future Thank you! completed on time as agreed will definitely come back for any service issues needed in the future Thank you! More
Other Employees Tagged: Tom Lood, Eddie Garcia, Ken Dunaway, Ryan Mulhern , Kevin Crokin, Prem Parikh, Terry Stailey
March 28, 2021
Pleasant, friendly from beginning to end.answered all my questions and eager to explain everything that I needed at my service visit A. Good experience questions and eager to explain everything that I needed at my service visit A. Good experience More
Other Employees Tagged: Eddie Garcia , Prem Parikh
March 24, 2021
Ken Dunaway is excellent service manager. I have worked with Ken for several years and appreciate his professionalism and attention to detail. My car is in good hands with Ken. with Ken for several years and appreciate his professionalism and attention to detail. My car is in good hands with Ken. More
Other Employees Tagged: Ken Dunaway
March 19, 2021
Tom Lood is a terrific service consultant!!!!! He does what he says which makes for an efficient and pleasant experience. They were also quick with the service. what he says which makes for an efficient and pleasant experience. They were also quick with the service. More
Other Employees Tagged: Tom Lood
March 17, 2021
Great job. Also got to try out the car we wanted to test drive. Xxx xx xx xxx xx xx xx xxx xx xx xx drive. Xxx xx xx xxx xx xx xx xxx xx xx xx More
Other Employees Tagged: Tom Lood, Eddie Garcia, Ken Dunaway, Ryan Mulhern , Kevin Crokin, Prem Parikh, James Riley, Terry Stailey
March 16, 2021
Tom Lood always does a great job of managing the appointment, explaining everything in detail by walking through what will be covered (and what won’t), and leaving me feeling that my car is in bett appointment, explaining everything in detail by walking through what will be covered (and what won’t), and leaving me feeling that my car is in better shape than it was before service. Tom is pretty much the only reason I buy cars at Autohaus ( 3 to date ). More
Other Employees Tagged: Tom Lood
March 16, 2021
Service was fantastic and I was kept informed every step of the way. The staff at Mercedes Service Department helped me with the tote trouble I had. I was 100% satisfied. of the way. The staff at Mercedes Service Department helped me with the tote trouble I had. I was 100% satisfied. More
Other Employees Tagged: Tom Lood, Ken Dunaway , Terry Stailey