Check out Cindi Link's reviews on DealerRater

June 18, 2025

Dealership Rating

Employee Rating

First this dealership sold me my car and then they provided excellent service. I love the fact that they wash my car after service and before they return it to me. provided excellent service. I love the fact that they wash my car after service and before they return it to me. More

by harper.chuck

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Lood, Eddie Garcia, Ken Dunaway, John Morsy, Ethan Andersen, Aldo Cordova, Alexander Montoya, Eduardo Garcia Ortiz, Samantha Lewis

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Jun 24, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

June 12, 2025

Dealership Rating

Employee Rating

missed taking my GLS out of maintenance mode, I had to drive back to get this fix, and missed my work - Also car was washed even after a few reminders were not performed Please note I love people at drive back to get this fix, and missed my work - Also car was washed even after a few reminders were not performed Please note I love people at this service department, Ken, Ryan, and Cindi are awesome! More

by MalahatQureshi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ken Dunaway, Ryan Mulhern

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Jul 01, 2025 -

Autohaus on Edens responded

Dear Malahat Qureshi, Thank you for taking the time to share your feedback and for recognizing our team with good scores—we truly appreciate your support and are glad our staff could meet your expectations in many areas. We’re sincerely sorry to hear about the inconvenience caused by the GLS not being taken out of maintenance mode and the missed car wash despite your reminders. This is certainly not the level of service we strive to provide, and we regret that it impacted your day and schedule. Your comments have been shared with our service team to help us improve our processes and ensure such oversights are avoided in the future. We value your time and trust, and we hope to have the opportunity to better serve you on your next visit. Thank you again for your feedback and for giving us the chance to improve.

May 23, 2025

Dealership Rating

Employee Rating

They were responsive and quick and the work completed was excellent. Tom was wonderful to work with. excellent. Tom was wonderful to work with. More

by jrpeterson74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Lood

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Jun 02, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience . Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 22, 2025

Dealership Rating

Employee Rating

Autohaus made what I consider to be a very painful experience (buying a car), an easy , stress-free experience. experience (buying a car), an easy , stress-free experience. More

by Peter

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Bob Ruscitti, Carlos Regalado

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Jun 02, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience . Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

May 10, 2025

Dealership Rating

Employee Rating

Service advisors at Autohaus are exceptional especially Ryan and John. The issue are the techs in the service center. They constantly screw up repairs and have no regards to the vehicle. Most recently brou Ryan and John. The issue are the techs in the service center. They constantly screw up repairs and have no regards to the vehicle. Most recently brought my vehicle in and they failed the repair the same issue twice and ended up scratching the trim inside. It really shows the incompetence of the technicians. I am not sure if its a training issue or lack of oversight from the foreman. More

by EDWINNG128

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Ken Dunaway, Ryan Mulhern, John Morsy

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April 26, 2025

Dealership Rating

Employee Rating

Both Ken D and Tom L are great at their jobs, offering most excellent service and much appreciated that they met competition on rear tires. most excellent service and much appreciated that they met competition on rear tires. More

by BLIEBERMAN428

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Lood, Ken Dunaway

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April 22, 2025

Dealership Rating

Employee Rating

I continue to be impressed with the consultative process Ryan leads with each time I am there. He makes me aware of the work that needs to be done - and explains why, as well. Further, the work is don Ryan leads with each time I am there. He makes me aware of the work that needs to be done - and explains why, as well. Further, the work is done within a prescribed amount of time! More

by DENNIS.REMKE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Mulhern

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Apr 23, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

April 16, 2025

Dealership Rating

Employee Rating

The entire experience was extremely simple and every single person I worked with was extremely helpful single person I worked with was extremely helpful More

by SHOBHA.B.PAI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Lood

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Apr 23, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

April 13, 2025

Dealership Rating

Employee Rating

This is my 4 th Mercedes. Love this dealership Cindy is always so helpful and of course Ken and Ryan ALWAYS takes care of me Love this dealership Cindy is always so helpful and of course Ken and Ryan ALWAYS takes care of me More

by ELLENANTMAN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ken Dunaway, Ryan Mulhern , Simin Frazer, Damien Galvin

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Apr 23, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 27, 2025

Dealership Rating

Employee Rating

As always, very professional and courteous service. I’m glad to have John as my service consultant and Autohaus dealership as a place taking care of my car. I’m glad to have John as my service consultant and Autohaus dealership as a place taking care of my car. More

by DJ58_38

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eddie Garcia, John Morsy, Jessica Tekien, Suzana Omeragic

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Apr 08, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!