Cindy Casas
Cindy Casas at Silver Star Motors
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Cindy Casas | Page 3

Service Advisor

Silver Star Motors

36-11 Northern Boulevard
Long Island City, NY 11101

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4.5
100 Reviews
4.5

100 Reviews

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100 Reviews of Cindy Casas

January 09, 2023

Dealership Rating
Employee Rating

Excellent service and, with Cindy Casas, a truly pleasurable experience. Also, car delivery by Christopher was wonderful. More

by normigab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Silver Star Motors responded

Thank you for your 5 stars and shoutout to Cindy and Christopher. All of us at Silver Star Motors hope to see you again next time!

January 04, 2023

Dealership Rating
Employee Rating

Silver Star makes coming in for service a pleasurable experience, and working with Cindy Casas she makes it even better. She is always polite, pleasant, and explains everything in detail. More

by MagicOne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2023

Silver Star Motors responded

Thank you for the great review! We appreciate your support and will be sure to pass on the kind words to Cindy. Safe travels! - The Silver Star Motors team

January 04, 2023

Dealership Rating
Employee Rating

The service has been always excellent and Very outstanding since over 7 years I lease here! More

by bastidascoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

Silver Star Motors responded

We are so grateful for your trust and loyal business. Thank you for working with us here at Silver Star Motors!

Jan 04, 2023

bastidascoke responded

Thanks 👍

January 03, 2023

Dealership Rating
Employee Rating

I have been coming to your service for several years, Cindy Casas has always helped me, thank you for your excellent attention and compliance. More

by Josearias416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2023

Silver Star Motors responded

We are thrilled that Cindy and the team took such great care of you! Thank you for choosing Silver Star Motors and for sharing your support on our page. Safe travels ahead!

December 22, 2022

Dealership Rating
Employee Rating

Great dealership and service. If it wasn't for my service advisor Cindy then I wouldn't be able to get anything timely done. No offense to others there but the one time I tried to More

by AzSTMPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Silver Star Motors responded

Thank you for this feedback. We are glad to hear that you are so confident in Cindy to get the job done. With regard to the rest of your review, we apologize for the issues you have encountered working with us and will be sure to work towards improving in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Erica Garcia - Service Manager - (718) 361-2332 x 6168

December 10, 2022

Dealership Rating
Employee Rating

Customer experience was outstanding. Jay Dari, my sales consultant was very personable, and was knowledgeable with the MB model that I was interested in. He gave us concierge-type servi More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob DiMaio, Jay Dari

Dec 12, 2022

Silver Star Motors responded

Ken, thank you for the great review! We are so glad to hear that Jay and the Silver Star Motors team delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again down the road!

November 18, 2022

Dealership Rating
Employee Rating

Great service, staff are very attentive, and will go the extra mile to let you feel comfortable . Cindy has been my advisor two years in a row . Couldn’t ask for better. More

by pinnockk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Silver Star Motors responded

We are happy to hear that Cindy and the team took such great care of you! Thank you for choosing Silver Star Motors and for sharing your support. Drive safely until we see you again!

October 20, 2022

Dealership Rating
Employee Rating

Cindy is a very good representative, professional, enthusiastic and helpful, I am very satisfied. Especially your company's new version of the app is easy to use and can communicate in a timely manne More

by Hong Zhang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2022

Silver Star Motors responded

We are happy to read your positive review of Cindy and the team! Thank you for trusting Silver Star Motors with your business and your vehicle. Drive safely until we see you again!

October 15, 2022

Dealership Rating
Employee Rating

Great dealer ship always takes care of there customers service is awesome and sales department More

by Guymaxumes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Mejia, Faith Ruiz , Vladyslav Osadchyi

Oct 17, 2022

Silver Star Motors responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Silver Star Motors team. Drive safely, and we hope to see you back again down the road!

October 14, 2022

Dealership Rating
Employee Rating

Dealership and the advisor were on point. Very good service. Answered all my needs. Thank you for all your help. More

by El4546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vladyslav Osadchyi

Oct 17, 2022

Silver Star Motors responded

We're happy to hear it! Thanks so much for choosing Silver Star Motors. See you next time!

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