Cisco Lugo
Cisco Lugo at Southern Acura Newport News

Cisco Lugo

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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5.0
621 Reviews
5.0

621 Reviews

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621 Reviews of Cisco Lugo

March 06, 2026

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Employee Rating

Great customer service. Staff was friendly, well prepared, knowledgeable on every level. Will be back for all car needs More

by Lisa.contee51
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Jessica Goodale

March 03, 2026

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Employee Rating

Devin was an understanding salesman and attentive to what we wanted. Adam was fabulous along with Travis. Excellent team! Highly recommended for honest hard working team! More

by RAMUSMC9
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Recommend Dealer
Yes

Other Employees Tagged: Devin Sheldon, Travis Battles, Adam Rodriguez, Amanda Bell, Charlie Miles , Travis Battles, Adam, & Devin

March 01, 2026

Dealership Rating
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Service was excellent as always. and they know what they doing. They do their job very professional. More

by RYNJOE1
Service Price Transparency
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Recommend Dealer
Yes

February 26, 2026

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As always Jessica and the team are awesome. My car came out like new and enjoyed the snack you provided. Thanks again! More

by denniskim35
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Jessica Goodale , Devin

February 24, 2026

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Personnel was courteous and attentive to needs. I was impressed by the video message. I received upon initial inspection. More

by Antjuan Allen
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Recommend Dealer
Yes

February 24, 2026

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It's a very professional, clean and efficient business. I'm pleased with my first experience. More

by Frenchyk
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Recommend Dealer
Yes

February 22, 2026

Dealership Rating
Employee Rating

Always friendly clean even though they are remodeling the place was still nice and clean More

by iczcreem
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Jessica Goodale

February 21, 2026

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Employee Rating

The Scheduled Maintenance Service was performed while I waited within a reasonable amount of time. More

by D.HIRES13
Service Price Transparency
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Recommend Dealer
Yes

February 20, 2026

Dealership Rating
Employee Rating

Always great service, they are very professional and get the job done in a timely manner. More

by Mgreer635
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 13, 2026

Dealership Rating
Employee Rating

Great team ! Supported me through this whole process . They listened to my needs and made the necessary adjustments. More

by maestrajohnsonpaj
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brett Whitney

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