Cisco Lugo
Cisco Lugo at Southern Acura Newport News

Cisco Lugo

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
525 Reviews
4.9

525 Reviews

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525 Reviews of Cisco Lugo

October 01, 2025

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Employee Rating

It was very well serviced. Quick and easy with no hassles whatsoever. Very pleased with my experience. More

by Cooperdolphin
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Recommend Dealer
Yes

October 01, 2025

Dealership Rating
Employee Rating

It was very well serviced. Quick and easy with no hassles whatsoever. Very pleased with my experience. More

by Cooperdolphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 01, 2025

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Appectiat d the ability to quickly get an appointment but felt the “additional services” was pushy and overpriced. More

by cheries627
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

October 01, 2025

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Employee Rating

Kevin, Cisco, Brett, Jessica, and all of the technicians are the best service team ever! More

by john barker
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Recommend Dealer
Yes

September 30, 2025

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Friendly, knowledgeable, able to answer all the customers questions or concerns without any attitude. Awesome customer service and especially Jerry Allen I don’t trust anyone else with my car More

by chantaeyoung2016
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

September 30, 2025

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Employee Rating

Cisco was absolutely outstanding. I appreciate how understanding and attentive he was. He made me want to come back again and again. More

by callie.royal
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Recommend Dealer
Yes

September 30, 2025

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Great services when you can talk to a person. Polite and knowledgeable. Can’t wait until you move back to your original location More

by ajaction11
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

September 29, 2025

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I got great service and expert advice to keep my Acura TlX in good running shape. More

by ken.spencer49
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Jess Gentry

September 28, 2025

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Employee Rating

Great customer service! Staff are always very helpful in answering any questions you may have. More

by wendy_butler
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Service Communication
Recommend Dealer
Yes

September 28, 2025

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Employee Rating

Always have great service here, actually have a Jeep but I prefer to come here for the excellent customer service. Everyone is friendly it is always fast. More

by Jeremiah Garfoyle
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Recommend Dealer
Yes
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