

336 Reviews
Write a Review336 Reviews of Cisco Lugo
June 06, 2025
Prompt service. Great quality. Clean waiting area. The schedule service was a no hassle wait. Great quality. Clean waiting area. The schedule service was a no hassle wait. More
Other Employees Tagged: Kevin Rafeek
June 06, 2025
Everything was great, friendly and knowledgeable staff. The tech sent me a video explaining everything that was completely which I thought was very cool 😎 The tech sent me a video explaining everything that was completely which I thought was very cool 😎 More
Other Employees Tagged: Kevin Rafeek , Jessica Goodale
June 06, 2025
I greatly appreciate the friendly and high quality service. My only critiques are the challenges of scheduling with a call that goes to a bot. When I found a way to talk with a person I had a great in service. My only critiques are the challenges of scheduling with a call that goes to a bot. When I found a way to talk with a person I had a great interaction and they were very helpful. More
Other Employees Tagged: Kevin Rafeek
June 05, 2025
Dealership service department is alright. Cisco makes it great! I love Cisco's customer service; it is top tier! He is always in good spirits and cares about his customers. Give him a raise o Cisco makes it great! I love Cisco's customer service; it is top tier! He is always in good spirits and cares about his customers. Give him a raise or bonus ASAP! More
June 05, 2025
Kevin and the team at Southern Acura were able to work around my busy schedule and get me into a time that was convenient for me. They serviced my vehicle and provided a comprehensive list of things to ke around my busy schedule and get me into a time that was convenient for me. They serviced my vehicle and provided a comprehensive list of things to keep an eye on. They were able to get my vehicles serviced by Matt who is a wonderful mechanic that I trust and have gotten my work done by for years. Thank you all for taking care of us and our vehicles. More
Other Employees Tagged: Kevin Rafeek , Matt Bryant
June 05, 2025
My service was good, the dealership is nicely kept, the staff is great. Choosing to charge a connivence fee for CC processing is very annoying to me. I understand to some degree why they are doing it but I staff is great. Choosing to charge a connivence fee for CC processing is very annoying to me. I understand to some degree why they are doing it but I dislike it and it will cause me to shop around. I realize the economy is tough but it is tough on your customers as well. In a society where we were almost forced into a cashless society now we are bringing penalized for paying with a card? I guess we can all back to writing checks and the dealership can go back to paying employees to process the paper checks and incur the risk of bad checks. I guess we will wait and see how it works out. In the meantime time I will not pay pay a CC fee. More
Other Employees Tagged: Kevin Rafeek
June 02, 2025
Everyone that I've met at Southern Acura is friendly and very helpful. They feel more like family than a dealership. I highly recommend them! very helpful. They feel more like family than a dealership. I highly recommend them! More
Other Employees Tagged: Devin Sheldon, Kevin Rafeek , Jessica Goodale
June 02, 2025
Kevin has Great Customer service skills, makes me understand what I need to know about my vehicle. understand what I need to know about my vehicle. More
Other Employees Tagged: Kevin Rafeek
May 30, 2025
Excellent and quick yet thorough service! Was surprised how quickly they were able to get my car back to me Was surprised how quickly they were able to get my car back to me More
Other Employees Tagged: Devin Sheldon, Kevin Rafeek
