Cisco Lugo | Page 3

I really enjoy the service provided at southern Acura. All the employees/workers are super nice, friendly, and welcoming all the time. I’m glad I was able to find them at the right time! All the employees/workers are super nice, friendly, and welcoming all the time. I’m glad I was able to find them at the right time! More

by BRITNEYJG01 Verified Customer Verified Customer

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I used the service dept and Cisco, the Assist Mgr assisted me! He is extremely professional and put me totally at ease as he worked with me ln NJ to fix my grandson’s car, who lives in Newport News! assisted me! He is extremely professional and put me totally at ease as he worked with me ln NJ to fix my grandson’s car, who lives in Newport News! He had the car towed to your service dept and took care of everything that was wrong with the car! Being in another state, Cisco gained my trust by communicating with me before the car was ever towed! His customer service is exceptional and I felt honored to have him as my service provider! Great Job Cisco!👏👏👏 More

by Alltheworld2 Verified Customer Verified Customer

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Excellent service. I'm pleased with the way they treat people. Great customer service, excellent job I'm pleased with the way they treat people. Great customer service, excellent job More

by GONZALESLIFE56 Verified Customer Verified Customer

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Everyone is extremely helpful! Even when you don’t know how to operate your own car! Even when you don’t know how to operate your own car! More

by a.v.stanley Verified Customer Verified Customer

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Service at Southern Acura Newport News was great I took my car in for an issue with acceleratoration issues when driving,and Ray the technician fixed the problem in a timely manner. my car in for an issue with acceleratoration issues when driving,and Ray the technician fixed the problem in a timely manner. More

by ellisdarlene47 Verified Customer Verified Customer

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Kevin and the rest of the advisor team always greet me by name. The service team always have my vehicle done on time or earlier. name. The service team always have my vehicle done on time or earlier. More

by twstbrks1 Verified Customer Verified Customer

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They offer great service. Very personable. Waiting area very comfortable. Every person is very accommodating. Very personable. Waiting area very comfortable. Every person is very accommodating. More

by brendafranklin Verified Customer Verified Customer

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I received excellent service at the dealership in Newport News. The team is friendly and always treats me well. News. The team is friendly and always treats me well. More

by CLHMCFARLAND Verified Customer Verified Customer

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Nice people and friendly greeted by multiple people when you enter the dealership would buy from here again you enter the dealership would buy from here again More

by SNACKPACKB Verified Customer Verified Customer

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Southern Acura is a top tiered customer service dealership. Each time I've visited for car service, the staff has been very welcoming and attentive to my service needs. EVERYONE is so friendly. My dealership. Each time I've visited for car service, the staff has been very welcoming and attentive to my service needs. EVERYONE is so friendly. My service contacts are Cisco and Kevin. Whether I'm seeing both or one individually, they focus on ME. They thoroughly and clearly explain the service(s) provided as well as recommendations. They ensure I'm comfortable as I wait and would periodically give me updates. I appreciated Southern Acura Newport News and highly recommend them. More

by Charlotte Verified Customer Verified Customer

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