Cisco Lugo
Cisco Lugo at Southern Acura Newport News

Cisco Lugo | Page 4

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

Contact Me
5.0
664 Reviews
5.0

664 Reviews

Write a Review

664 Reviews of Cisco Lugo

April 10, 2026

Dealership Rating
Employee Rating

I always have outstanding service at this service dealer location. Kevin and his team have outstanding customer service skills!! I have never had any issues. More

by Lisa.Taylor757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Jessica Goodale

April 10, 2026

Dealership Rating
Employee Rating

Great service and friendly employees…While waiting there was always someone coming to check on me I appreciated that very much More

by sheenadiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 08, 2026

Dealership Rating
Employee Rating

Cisco was completely professional and helpful! Always enjoy working with him! Soutgern Avura (previously Hall) has been my dealership of choice for about a decade now. More

by chaveztm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Sheldon

Apr 09, 2026

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 05, 2026

Dealership Rating
Employee Rating

Awesome visit—perfect check-up for my ADX—nice people! Good service! Nice snack selection! More

by patford1945
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2026

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 03, 2026

Dealership Rating
Employee Rating

The service team especially Cisco are very helpful and knowledgeable. They understood what I needed to do and verified what my concerns were. More

by jaynway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Apr 03, 2026

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 02, 2026

Dealership Rating
Employee Rating

Kevin is great. He always helps me when I have a problem with my car. More

by C. H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Apr 02, 2026

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 01, 2026

Dealership Rating
Employee Rating

The service I received was above customer service just excellent performance and outstanding customer care , workmanship was a job well done More

by simbrown51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 27, 2026

Dealership Rating
Employee Rating

I find it really comfortable for sales as well as after sales services. Very cooperative and cool staff make you comfortable always! More

by babumyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 21, 2026

Dealership Rating
Employee Rating

Very good mechanic, professional and quick. I also appreciated the diagnostic video and pics. Thanks More

by tucker.calina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 20, 2026

Dealership Rating
Employee Rating

I was very satisfied with my service Jessica goodale was very nice explaining the service my car needs More

by Eva.woolridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

...
4
...

Dealership Inventory (106 Vehicles)

new 2026 Acura Integra car, priced at $36,245
2026 Acura Integra
new
Solar Silver Metallic exterior
CVT
Front-wheel Drive
new 2026 Acura Integra car, priced at $55,295
2026 Acura Integra
new
Apex Blue Pearl exterior
Manual
Front-wheel Drive
new 2026 Acura ADX car, priced at $36,050
2026 Acura ADX
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Acura ADX car, priced at $36,050
2026 Acura ADX
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Acura ADX car, priced at $40,650
2026 Acura ADX
new
Crystal Black Pearl exterior
CVT
All-wheel Drive
used 2024 Mercedes-Benz GLE 450 Plug-In Hybrid car, priced at $42,850
2024 Mercedes-Benz GLE 450 Plug-In Hybrid
used
Polar White exterior
Automatic
All-wheel Drive