Cisco Lugo
Cisco Lugo at Southern Acura Newport News

Cisco Lugo | Page 4

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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5.0
647 Reviews
5.0

647 Reviews

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647 Reviews of Cisco Lugo

February 24, 2026

Dealership Rating
Employee Rating

It's a very professional, clean and efficient business. I'm pleased with my first experience. More

by Frenchyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 24, 2026

Dealership Rating
Employee Rating

Personnel was courteous and attentive to needs. I was impressed by the video message. I received upon initial inspection. More

by Antjuan Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 22, 2026

Dealership Rating
Employee Rating

Always friendly clean even though they are remodeling the place was still nice and clean More

by iczcreem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Jessica Goodale

February 21, 2026

Dealership Rating
Employee Rating

The Scheduled Maintenance Service was performed while I waited within a reasonable amount of time. More

by D.HIRES13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 20, 2026

Dealership Rating
Employee Rating

Always great service, they are very professional and get the job done in a timely manner. More

by Mgreer635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 13, 2026

Dealership Rating
Employee Rating

Great team ! Supported me through this whole process . They listened to my needs and made the necessary adjustments. More

by maestrajohnsonpaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Whitney

February 13, 2026

Dealership Rating
Employee Rating

The service was excellent. All of the help I received was clear, concise, and everyone was friendly. More

by Maleah Hogge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 09, 2026

Dealership Rating
Employee Rating

Great work. We’re new here at southern. Transferred from Casey Chevrolet because we love Travis. So far our service has been great! More

by kevinjamaylbuchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Jessica Goodale

February 05, 2026

Dealership Rating
Employee Rating

Clean fast service, not a long wait time they get you in and out fast More

by Micheal stabler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Jessica Goodale

February 02, 2026

Dealership Rating
Employee Rating

Services are always provided as described and recommended services are presented when thought they might be needed More

by SSOTISJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Jessica Goodale

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