Cisco Lugo
Cisco Lugo at Southern Acura Newport News

Cisco Lugo | Page 5

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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5.0
639 Reviews
5.0

639 Reviews

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639 Reviews of Cisco Lugo

December 20, 2025

Dealership Rating
Employee Rating

Great service as always. Friendly staff and quick service. No complaints to be had, would definitely recommend to anyone More

by Lee thornhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 19, 2025

Dealership Rating
Employee Rating

I would not go anywhere else for my vehicle. They are always happy and informative about the work. Thank You for always being there to keep my vertices running More

by H1100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Jessica Goodale , Ray the mechanic

December 17, 2025

Dealership Rating
Employee Rating

Friendly, quick and easy to deal with service. I trust their work and so keep coming back. More

by JCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

December 16, 2025

Dealership Rating
Employee Rating

I love acura dealership they are amazing get the work done in a timely manner great work done. More

by bettygore224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

December 14, 2025

Dealership Rating
Employee Rating

All in all very satisfied. We would recommend Southern Acura for both service and purchase of a car. More

by jandakoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Jessica Goodale

Dec 16, 2025

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 11, 2025

Dealership Rating
Employee Rating

The service department is awesome. They know how to take care of their customers and are fun to just talk to to get general knowledge of vehicles, etc.. More

by christophernorcross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek, Jessica Goodale , Daryl Hoe, Jessica Goodale

Dec 12, 2025

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 11, 2025

Dealership Rating
Employee Rating

Cisco and the service staff are very attentive to their customers needs. Communication is ongoing and addresses whatever issues you have. More

by dstone4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 11, 2025

Dealership Rating
Employee Rating

Awesome job. Always polite and professional. Clean waiting area. And take great care of my car. More

by Msklfreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 09, 2025

Dealership Rating
Employee Rating

I have always been satisfied with this dealership since I have been coming here and I have had Excellent service from my appointment to finish service. More

by quentinroyal51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

December 09, 2025

Dealership Rating
Employee Rating

easy to make appointments. people at dealership, very helpful. Hopefully repair on dealership will be completed, soon. More

by FWCORYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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