Cisco Lugo | Page 5
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
647 Reviews
Write a Review647 Reviews of Cisco Lugo
January 17, 2026
Friendly, knowledgeable, organized, considerate, helpful, pleasant, available, and understanding of our needs during the service. pleasant, available, and understanding of our needs during the service. More
Other Employees Tagged: Kevin Rafeek
January 17, 2026
I just want to thank you so much for working with me and helping me get my baby “Car” straightened out you and your team are amazing from the time I walked into the office until the end of my repair service helping me get my baby “Car” straightened out you and your team are amazing from the time I walked into the office until the end of my repair service. I will recommend any and all Acura owners to come to ur location 🫶🏾 More
Other Employees Tagged: Mrs. Teresa at the cash desk
December 29, 2025
Great customer service. Well taken care of and very fast service. I will be coming back Well taken care of and very fast service. I will be coming back More
Other Employees Tagged: Kevin Rafeek, Jessica Goodale
December 28, 2025
Received excellent Service. Very professional and considerate!Would not take my car anywhere.The whole team was incredible! Very professional and considerate!Would not take my car anywhere.The whole team was incredible! More
Other Employees Tagged: Brett Whitney, Kevin Rafeek, Travis Battles, Jessica Goodale
December 25, 2025
Taken car for service since I car was purchased. Normally have recieved great customer service. Kevin and Cisco are great to work with Normally have recieved great customer service. Kevin and Cisco are great to work with More
Other Employees Tagged: Brett Whitney
December 24, 2025
My service agent, Francisco Lugo was superb! Only issues for my experience were that the technicians didn’t verify that the tire pressure was the same on all tires (one tire had more air than th Only issues for my experience were that the technicians didn’t verify that the tire pressure was the same on all tires (one tire had more air than the others) and that the coolant level was incredibly low following the coolant service that they performed. More
December 19, 2025
I would not go anywhere else for my vehicle. They are always happy and informative about the work. Thank You for always being there to keep my vertices running They are always happy and informative about the work. Thank You for always being there to keep my vertices running More
Other Employees Tagged: Kevin Rafeek, Jessica Goodale , Ray the mechanic

