Clara Torres | Page 102

Too long a wait for a simple oil change. especially with a appointment. Next time will go to 10 min oil change venue save time...my time is valuable..which is why I made an apt a appointment. Next time will go to 10 min oil change venue save time...my time is valuable..which is why I made an apt More

by M.ANNA64 Verified Customer Verified Customer

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Customer service was good at this location, but I must say that the wait time definitely need a bit of improvement. Was late for another scheduled appointment. say that the wait time definitely need a bit of improvement. Was late for another scheduled appointment. More

by TFRASER123 Verified Customer Verified Customer

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Amazing as always service is top notch better then i expected waited a few on my car but every problem was found and taken care of on the spot, thank you team expected waited a few on my car but every problem was found and taken care of on the spot, thank you team More

by Luis Verified Customer Verified Customer

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Its always a pleasure to go to the service center. Always smiling and they explain every detail and follow up with you. I leave happy smiling and they explain every detail and follow up with you. I leave happy More

by ELGATO_1678 Verified Customer Verified Customer

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The assistance by your workers was great. Clara was super. The timing of the completion of the service was spot on. All issues on the car was addresses. super. The timing of the completion of the service was spot on. All issues on the car was addresses. More

by allongf Verified Customer Verified Customer

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Nothing was done to my car, charged for 5 mins of so called labor, no communication,had my car all day wasted my time. Never will go back to that place so disorganized, useless horrible managers. The re called labor, no communication,had my car all day wasted my time. Never will go back to that place so disorganized, useless horrible managers. The representative didn’t even call me to let me know she(Clara) was leaving and someone will be taking over my account.I paid for remote starter when I purchased the vehicle , it stopped working after my battery died I asked to have it looked at they said they don’t look at aftermarket stuff it was installed by them. They didn’t even explain to me the issues with my abs system until I came back demanding to speaking to a manager.then he told me my part will cost a lot I said no one told me it need replacement because I would pay to get it done. They just gave me back my car and said come back after the holidays That’s ridiculous. My car sat in the parking lot never touched until came in to get my car back they said we’ll check it now after 5 mins they charged me for 1 hr of labor when my car wasn’t checked for 1 hr. They’re horrible, disorganized ,no communication. Managers do not talk to customers if they have concerns you have to demand to speak to one because their hiding in their office. Also the manager tried to lie and say I didn’t have an appointment when I have two appointments booked one for 12/17 I rescheduled to 12/22 lied said I was a walk in I have an email and text message reminder for my appointments. He’s liar and thief charge people money for services not done. I will never purchase another Honda vehicle again the service center employees are horrible do not provide services and charge for labor.NEVER had a dealership tell me to come back after the holidays when Im having sensor problems. More

by KB Verified Customer Verified Customer

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The folks at both sales and service are always a delight. They go above and beyond to help me every time I come in for anything They go above and beyond to help me every time I come in for anything More

by AJ1993 Verified Customer Verified Customer

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Verry happy and excelente service thank you l am so happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues More

by 73MELANIE Verified Customer Verified Customer

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Clara was as sweet as can be and kept me apprised of the status of the work being done on my car. The service was done in a timely manner. status of the work being done on my car. The service was done in a timely manner. More

by webfordeb Verified Customer Verified Customer

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It's my second time using the Valley Stream Honda service center. They provide excellent service. The process is smooth and their staff is friendly. center. They provide excellent service. The process is smooth and their staff is friendly. More

by CB Verified Customer Verified Customer

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