Clara Torres | Page 88

The repair service didn’t take as long as we thought it The repair service didn’t take as long as we thought it would the wait was only an hour the The service manager that took care of us was very helpful The repair service didn’t take as long as we thought it would the wait was only an hour the The service manager that took care of us was very helpful when we asked her questions and she was very friendly and knowledgeable I would seriously recommend this dealership For servicing your car thank you More

by NORMANCOX877 Verified Customer Verified Customer

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Very nice and professional..,,,,……….,,,,,,,,,,Good good Very nice and professional..,,,,……….,,,,,,,,,, Good good good good good good really?? 25 words…you just ruined the survey….I’ll never do another surv Very nice and professional..,,,,……….,,,,,,,,,, Good good good good good good really?? 25 words…you just ruined the survey….I’ll never do another survey…..this is ridiculous More

by Macdaddy0954 Verified Customer Verified Customer

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My car was left for a diagnostic test overnight. The following day I was called early in the morning by my assigned service person, stating the car was there and a review of why the car was there and I following day I was called early in the morning by my assigned service person, stating the car was there and a review of why the car was there and I would receive a follow up call once the diagnostic test is done. However, later in the day about 3:30 I had to call for a follow up and at that point the diagnostic was not done. I was given a call back about 4:30 and at that point the issue my car has and still have couldn’t be duplicated at that time of the day and because it was hot. Has instructed on my note when I left the car, the issue is upon cold start. So, late in the day when my call was returned the service person gave me a guess as to what the issue is. When I picked up my car, about 5:45pm, the service person assigned was not in, no one knew where my paper work was and when the paper work was found it didn’t detail what the issue was for the car. I was informed the technician was not in, also. But, I would receive the detailed information the following day. I am still without an explanation because a diagnostic test was not done. Which was the reason I left my car overnight for. More

by KJOHNSTON1219 Verified Customer Verified Customer

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I have been dealing with this dealership since 2002. 19 years and 4 Hondas later, it has grown in size operating in a brand new and in my opinion , a well appointed service facility. Thanks to COVID , gone years and 4 Hondas later, it has grown in size operating in a brand new and in my opinion , a well appointed service facility. Thanks to COVID , gone are the bagel and coffee, and USA daily. Nonetheless, it is not the facility that makes a good dealership alone. It’s the people. I get the impression there is quite a turnover in service advisors. The crew is completely new. PS I was pleasantly surprised when Clara apologized for the many hours of waiting to get my car back. In all the time , I waited there, nobody did that. More

by VPOTEN448 Verified Customer Verified Customer

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They made the process easy. wait time wasn't a full day. I was very pleased with the out come. Wish they had the recall parts on hand instead of us making two trips. I was very pleased with the out come. Wish they had the recall parts on hand instead of us making two trips. More

by lisandra_m86 Verified Customer Verified Customer

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My car was dropped off by AAA on a Monday and by Thursday still wasn't looked at. I took my car to another mechanic. still wasn't looked at. I took my car to another mechanic. More

by MS_CSGRANT Verified Customer Verified Customer

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My last visit was excellent because of Clara Torres. She went above and beyond to make sure her clients get the service they need. Keep it up Clara. went above and beyond to make sure her clients get the service they need. Keep it up Clara. More

by SMITHIAN100 Verified Customer Verified Customer

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They are very accommodating, very nice and very hospitable people. They response quick in time without delay. Keep up the good work and more power to you guys. hospitable people. They response quick in time without delay. Keep up the good work and more power to you guys. More

by archrollyjun Verified Customer Verified Customer

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Alex and Clara ensured I left the facility a very satisfied customer. Wait time was as expected and service provided was excellent. Thanks Service Department! satisfied customer. Wait time was as expected and service provided was excellent. Thanks Service Department! More

by forson40 Verified Customer Verified Customer

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never coming back , i waited 8 hrs for what usually takes 2 hrs . no one never offered a reason why it took so long . never coming there again! 2 hrs . no one never offered a reason why it took so long . never coming there again! More

by TERRANCE_ARJOON Verified Customer Verified Customer

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