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Clara Torres
Clara Torres at Honda of Valley Stream

Clara Torres

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
985 Reviews
4.8

985 Reviews

Write a Review

985 Reviews of Clara Torres

September 25, 2025

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Employee Rating

Alex Marcel and the hard working people at the service department are nothing short of amazing. We would definitely recommend Honda of Valley Stream. More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

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Sep 26, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Alex Marcel and the service team for their outstanding support. Please reach out if there’s anything else we can do for you.

September 23, 2025

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Keven was very professional and attentive to our questions and concerns! This establishment is very customer friendly and provides great service More

by bartmccall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh, Mark Skawinsky

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Sep 24, 2025

Honda of Valley Stream responded

Hi Bart, thank you for sharing your experience and recognizing Keven for his attentiveness and professionalism. Please reach out if there’s anything else we can do for you.

September 23, 2025

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It took 3 hours and $50 to get an inspection and to replace a brake light bulb with an appointment . Unacceptable!! Time is money and on a normal work day that is just not efficient. More

by XZABEIA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2025

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

September 10, 2025

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Compared to the other local dealership, Honda Valley Stream is better. However, their automated customer service assistant is horrible. I usually have to wait a minimum of 2 hours every time I got my ca More

by jaylordj0427
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Sep 11, 2025

Honda of Valley Stream responded

Thank you jaylordj0427. At Honda of Valley Stream we may not be the cheapest but we offer the most value. Our automated customer service has much improved. Please give us feedback at your next service visit.

September 09, 2025

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Recall turned into service area finding $3,500+ in repairs that my usual mechanic said 1 was probably caused by the recall, 2 were already done on the car, the remaining issues were fixed for 1/4 the More

by TheCraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 11, 2025

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Based off our screen name, we are unable to locate you in our systems. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

September 09, 2025

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All I can say is that Clara Torres is the best. She is always there when you need someone who really knows about car maintenance. Thank you, Clara. More

by HERBERTH.ROMERO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

Honda of Valley Stream responded

Hi there, Thank you for your review! We’re so glad Clara’s knowledge and reliable support continue to make a difference during your visits. Please don’t hesitate to reach out if you need anything.

August 25, 2025

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The Staff is awesome. this was a great experience. I look forward to Continuing my Honda experience. More

by jennyaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Aug 26, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear the staff made your visit such a positive one and that you’re looking forward to continuing your Honda journey. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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Employee Rating

Great Service as usual from Clara. The car runs very well after the service repairs. More

by mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

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Aug 26, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Clara once again provided great service and that your vehicle is running smoothly after the repairs. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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Employee Rating

The best service advisor Claribel Torres , I will service my vehicle again at honda of valley stream 👍👍👍 More

by JAIMEWONG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Claribel provided such excellent support and made your service experience a positive one. It’s great to know you’ll be returning to Valley Stream Honda for future visits. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

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Employee Rating

Very professional service rendered. The Honda service area for customers was very clean. The entertainment space provided while waiting made the day go by faster. Appreciate the time to More

by MARSDENLYNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear your visit was handled so professionally and that you found the waiting area comfortable and accommodating. It’s great to know the focus on customer satisfaction made the experience even better. If you ever need anything else, please don’t hesitate to reach out!

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