Clarence Evans

I'm updating my review of Bell Audi AGAIN! It's now February of 2025 and I was recently in a motor vehicle accident. After taking the car to an auto body for repairs I was informed that the ca It's now February of 2025 and I was recently in a motor vehicle accident. After taking the car to an auto body for repairs I was informed that the car had been in a previous accident and shoddy repairs were made to the cars body. None of this was disclosed to me at the time of purchase. LET THAT BE A WARNING TO ALL PROSPECTIVE BUYERS. And if I wasn't in an accident I would have never found out! If you buy a car there you deserve what you get. It’s October 2023, and it’s been 3 months since I purchased my rs5 at Bell Audi. Recently the car was making strange noise while driving so I brought it to another dealership to diagnose only to find out that the shocks and struts are bad on the entire car, Something NOT covered under the certified pre owned warranty. I’ve bought a few cars over the years and this was the worst car buying experience of my life. Literally the week I drove off the lot, things starting going wrong. My key fob died the day after I took the car home, I changed the battery and it still doesn’t work half the time. Not a big deal right? If you have $700.00 for a new key to be programmed for you car!! I called and emailed my salesman Ade and he replied TWO weeks later. It’s been three months since I purchased my car and I’m still waiting for the second key they promised me when I bought the car!! Then it took TWO months to get the registration for the car. I contacted the sales manager Eric Feldman. I contacted him several times and every time he replied “ I’ll look into it and get back to you” he never did resolve any of the issues I am having with the car. Keep in mind I just paid more then $65,000 for this pre-owned car! Every car I ever purchased, always had an inspection sticker and this car should have still had the NEW car sticker on it, it’s not even four years old. This car had no sticker. The general manager made nothing but false and empty promises from the beginning, just like his subordinates. The situation is so bad that the Attorney general of New Jersey and consumer affairs is now investigating the case. I didn’t know that Bell Audi has a D- rating with the BBB, I wish I knew before I went there. Please check out the BBB website and take a look at the numerous complaints. Also check out the reviews elsewhere, there are many and we can’t all be wrong! If your looking for a stressful buying experience then Bell Audi is your dealership. If you want to be ignored after you drive off the lot, then Bell Audi is your dealership. I wouldn’t recommend this dealership to my worst enemy. Seriously. READ THE COMPLAINTS ON THE BETTER BUSINESS BUREAU WEBSITE! ITS EYE OPENING FOR ANY PROSPECTIVE BUYER!! UPDATE: Its January 2024 and Below you will see the management replying to my review. What I want you to know is they replied 7 months after I posted the initial review. SEVEN MONTHS.. That is indicative of my experience with this dealership.Dear sir, your not fit to wash my car, never mind service it. More

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Bell audi has great people working throughout the dealership! Highly recommended to all! Sales financing and service is high quality! dealership! Highly recommended to all! Sales financing and service is high quality! More

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Great and honest dealership I have ever dealt with . .. Mr Evans is a great person ! Fast and straight forward for everything .. No hassle !!!! .. Mr Evans is a great person ! Fast and straight forward for everything .. No hassle !!!! More

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Clarence Evans is not only a great salesperson, he is one of the nicest people you will ever meet. I have purchased 4 Audi vehicles through him. He has always been honest and transparent about all aspects of of the nicest people you will ever meet. I have purchased 4 Audi vehicles through him. He has always been honest and transparent about all aspects of the sales process. I have always hated the car buying process until I met Clarence Evans. He was never pushy, nor did he ever give me phony and insulting "talking points" during the sales process. Clarence Evans is the best ! More

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Great customer service experience. I bought four cars throughout the years from Bell Audi and I only like to go to them for business. Always amazing experience. I bought four cars throughout the years from Bell Audi and I only like to go to them for business. Always amazing experience. More

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Great experience at Bell Audi. Eric was a champ. We got a great deal and would happily buy another car from this dealer. Eric was a champ. We got a great deal and would happily buy another car from this dealer. More

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Everyone was helpful and friendly. My salesperson Clarence was wonderful and I recommend him highly. My salesperson Clarence was wonderful and I recommend him highly. More

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Love love love, always a pleasure working with Bell Audi. Fast service, friendly and up front. Fast service, friendly and up front. More

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Perfect way give excellent service I have been part of this location from very long time an they are up to mark keep it up this location from very long time an they are up to mark keep it up More

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Sales assistants ok. Collecting sales tax for their delivery charge also. After sales their cleaning of the vehicle is comparatively poor than other car dealers. If you ta Collecting sales tax for their delivery charge also. After sales their cleaning of the vehicle is comparatively poor than other car dealers. If you take delivery in a rainy day, they are not even care to wash the vehicle. All other customer service ok if you go direct there. Phone calls poor response. More

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