Clay Garrett | Page 5

Best dealership! They’re super helpful and have great cars and even better deals! This is the second car I’ve bought from here, and sending more family! cars and even better deals! This is the second car I’ve bought from here, and sending more family! More

by areyes4232 Verified Customer Verified Customer

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I felt absolutely compelled to leave a review for Five Star Subaru in Grapevine. I’ve never had such an amazing service experience with such a great staff that are courteous professional and knowledgeabl Star Subaru in Grapevine. I’ve never had such an amazing service experience with such a great staff that are courteous professional and knowledgeable. I had the pleasure of working with Derek Adams my Salesman And Jeff Davis the New Car Inventory Manager. Derek is an outstanding individual who is knowledgeable in every aspect of the vehicle I was buying. He answered every question that I had and it’s almost like he built the thing himself. I special ordered my vehicle and during that time frame Derek would call me and give me updates two times a week. It was greatly appreciated and it actually got myself and my family pretty pumped up about the delivery of our new Outback. The staff at five star truly has their act together. They really know how to cater to the customer and show them the utmost’ respect. Most people would think that buying a car is a “pain in the rear” because of past experiences with other dealerships, but I’ll say this… when it comes time for you to get a new Subaru and you don’t want to deal with the a “pain in the rear situation”, then I strongly suggest you go over to five star in Grapevine. I don’t know what they’re teaching those people, but their customer service is above and beyond and it’s not just the Salesman you’re working with…it’s the whole team! It almost seems like they work cohesively to make the process flow. The facility is outstanding! I was pretty much in and out of the dealership in about an hour and 10 minutes. When most people dread the logistics of the purchase… I was impressed. Even the Finance Department absolutely killed it! I couldn’t believe how awesome The experience was. So “BRAVO ZULU” to Five Star Subaru and the staff. We certainly appreciate your hospitality and professionalism. Well Done. SFC J Pollard TXARNG/ FORT WORTH More

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Great atmosphere and commitment to customer service! This is the third car purchase from this dealership and they are always amazing! is the third car purchase from this dealership and they are always amazing! More

by tamidthom Verified Customer Verified Customer

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Excellent and helpful staff here. They went out of their way to make sure the buying process was very easy. way to make sure the buying process was very easy. More

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Everyone, including the general manager, made sure that I was taken care of, and that everything was going OK. To anybody looking for a Subaru, five star Subaru is the place that I would recommend highly. was taken care of, and that everything was going OK. To anybody looking for a Subaru, five star Subaru is the place that I would recommend highly. More

by sdorn6 Verified Customer Verified Customer

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This dealership definitely lives up to its name “5 star This dealership definitely lives up to its name “5 star Subaru”. Clay is the best car salesman we have ever dealt with, or should I say had the plea This dealership definitely lives up to its name “5 star Subaru”. Clay is the best car salesman we have ever dealt with, or should I say had the pleasure to work with. We will definitely send many folks your way Clay and we will be returning in a couple years or less when we are ready to trade in my truck. Thanks Clay for everything you made my wife’s dream car a reality. Lgat More

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There is a reason they can claim 5 Star as part of their name. Exemplary customer service and phenomenal service department. I came on the wrong day and despite covid went above and beyond expectation. Than name. Exemplary customer service and phenomenal service department. I came on the wrong day and despite covid went above and beyond expectation. Thank you Trina. More

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The staff was helpful, respectful, and professional. In past experiences at different dealerships, I felt pressured and pushed into buying a car. Here, I felt nothing but support and a team effort to help past experiences at different dealerships, I felt pressured and pushed into buying a car. Here, I felt nothing but support and a team effort to help me find the car that was right for me and my budget. I’d like to specifically thank Tony, Clay, and Anthony for their help during this process. They truly made it a smooth and easy car-buying experience. Their customer service was top-notch, and I would recommend their services to anyone. More

by katevmagruder Verified Customer Verified Customer

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Very friendly dealership. I felt very at home, which is different from other dealerships. They worked with me on the price, and had a great selection of vehicles so I got what I was looking for. I strongly different from other dealerships. They worked with me on the price, and had a great selection of vehicles so I got what I was looking for. I strongly recommend buying your Subaru here! More

by sadler46 Verified Customer Verified Customer

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Great experience with Clay and Nick. They were both very helpful and knowledgeable and not pushy, which we appreciated. I felt comfortable there when buying a new car, and that is rare! helpful and knowledgeable and not pushy, which we appreciated. I felt comfortable there when buying a new car, and that is rare! More

by baileycarmack Verified Customer Verified Customer

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