Clayton Einck | Page 12

Excellent service and sales department . Recently Bought my new car there as did my Mom 20 years ago. And couldn t be happier in all areas.. Benito is an excellent service writer and alwa Recently Bought my new car there as did my Mom 20 years ago. And couldn t be happier in all areas.. Benito is an excellent service writer and always have the upmost confidence when I leave my car with him . More

by Highhorsepower62 Verified Customer Verified Customer

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Clayton was very helpful. Because of the service going to get my car service here. Because of the service going to get my car service here. More

by Luis V Verified Customer Verified Customer

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Sales, demonstrations, and finance department is great. Customer phone service is terrible and barely responsive. Now fixing the car? A brand NEW car is basically impossible 😡. The same breaking system an Customer phone service is terrible and barely responsive. Now fixing the car? A brand NEW car is basically impossible 😡. The same breaking system and sensor electrical problems they tried to fix it 3 times and still can fix it. The car is FAULTY. The mechanics can’t fix it. I don’t know what to do anymore. More

by Ronen V Verified Customer Verified Customer

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I felt welcomed and cared for from start to finish. Blah blah blah blah blah blah Blah blah blah blah blah blah More

by slarson003 Verified Customer Verified Customer

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I love Norm Reeves Honda HB. I have been a loyal customer since 2005. I bought a 2020 odyssey (from a different Honda dealer) that I believe is a lemon and it has caused me much I have been a loyal customer since 2005. I bought a 2020 odyssey (from a different Honda dealer) that I believe is a lemon and it has caused me much distress and difficulty as I haven't felt safe driving it at times. It has taken a toll on my trust in Honda... and caused distress in my life. NR HB has helped me, although, not without difficulty. It's still to be seen if my car is fixed now. I refused to pay for another diagnostic when the car has been stalling on me at intersections since before the warranty ran out. Time and again I have brought it in and they said this time this will fix it. And I go to drive it and sure enough it's not fixed. I have had my battery changed twice in less than five years I have needed three different multi-purpose cameras. And thankfully since I pushed back, Norm Reeves reached out to Honda corporate and got me a free multi-purpose camera installation to replace the one that has been defective since 2022.. I am grateful. Although, I wish I hadn't had to be so firm and push back so much. I wanted Honda to stand by their product. In any case, I will still come to Norm Reeves. I don't know if I will keep my van or not. But I really do like Norm Reeves. They have been good, professional and patient. More

by Amyschelin Verified Customer Verified Customer

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Excellent service. Tony Lagos is very efficient. Service is always done to my expectations. Great! Tony Lagos is very efficient. Service is always done to my expectations. Great! More

by Morganosh77 Verified Customer Verified Customer

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Clayton got me in and set up quickly. Explained my service options thoroughly. He was friendly and professional. Explained my service options thoroughly. He was friendly and professional. More

by Eamonnconwell Verified Customer Verified Customer

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Service was efficient and completed in a timely. Service advisor Clayton was knowledgeable and pleasant to work with Service advisor Clayton was knowledgeable and pleasant to work with More

by Cathy Verified Customer Verified Customer

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This location is very accommodating to it's customers. They do great work and the staff is friendly. It is my preferred mechanic. They do great work and the staff is friendly. It is my preferred mechanic. More

by Veronicap_2673 Verified Customer Verified Customer

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Had some warranty work done. Clayton was great in helping me. He is courteous, friendly and professional. Thanks Clayton was great in helping me. He is courteous, friendly and professional. Thanks More

by Dave Verified Customer Verified Customer

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