Clayton Einck | Page 18

Thank you for fixing my sweet HR-V! Brought in on Sun for dead battery. Part needed ordering for leaky shock. Prompt, efficient & alerted me to shock problem. I always buy from Norm Brought in on Sun for dead battery. Part needed ordering for leaky shock. Prompt, efficient & alerted me to shock problem. I always buy from Norm R, HB and depend on their service department. More

by Kaelin659@verizon.net Verified Customer Verified Customer

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John Le is a spectacular service consultant. He knows how to handle situations and honors his promises and stands behind what he says. He thinks 5 steps ahead as in the instance he knew me wel He knows how to handle situations and honors his promises and stands behind what he says. He thinks 5 steps ahead as in the instance he knew me well enough from our interactions that I would need a ride, which he set up in advance. Furthermore, he knew of my car issue and the large expense that it would take to fix it. In essence, he sought financial assistance on my behalf from Honda main district management where they covered a significant amount. That made me relieved and less stressed over my car issue. In a way, it made me feel as if I was one of those people in the Honda commercials and ads who got help from Honda's "random acts of helpfulness" without being in the commercial. This attests to the truth that Honda and John Le does help their loyal customers and are leaders in the auto industry. Thank you again, John Le and Roxann (district manager)! More

by BTNUSA Verified Customer Verified Customer

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Was supposed to wash my car but did not. Service was great. Hope to drive my Fit for 15+ more years! Service was great. Hope to drive my Fit for 15+ more years! More

by drbheller Verified Customer Verified Customer

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friendly service! !! I like to come back this store But need car wash service like other dealers. !! I like to come back this store But need car wash service like other dealers. More

by bongkim1958 Verified Customer Verified Customer

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Exceptional service, knowledgeable staff, and kept me informed throughout my service process. Overall great dealership. informed throughout my service process. Overall great dealership. More

by Victor Verified Customer Verified Customer

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Honestly , just wasn’t feeling his vibe. Made the experience very low vibrational. Wasn’t a big help with making the famous Norm Reeves a 3rd place as people would say. I usually deal with s Made the experience very low vibrational. Wasn’t a big help with making the famous Norm Reeves a 3rd place as people would say. I usually deal with service there but I left and went to Carson Honda which was much more open and friendlier as well as much quicker with the service More

by Brandenbeatboy Verified Customer Verified Customer

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I was traveling and needed service on my 2024 CRV. Clayton was a superstar of service management and had me back on the road in no time. Clayton was a superstar of service management and had me back on the road in no time. More

by Cwhisonant Verified Customer Verified Customer

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Very friendly staff. I came to get an oil change and they made the process very quick and easy. I came to get an oil change and they made the process very quick and easy. More

by Kelly@Kmatson.Com Verified Customer Verified Customer

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Clayton provided excellent service, beginning with our check in, discussing what services should be done, providing updates, and clearly explaining the charges on our bill. check in, discussing what services should be done, providing updates, and clearly explaining the charges on our bill. More

by Dalewinter13 Verified Customer Verified Customer

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Friendly kind responsive professional service with lots of knowledge and support with real experience in cars of knowledge and support with real experience in cars More

by AlCirson Verified Customer Verified Customer

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