Clayton Einck
Clayton Einck at Norm Reeves Honda Superstore - Huntington

Clayton Einck | Page 37

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
409 Reviews
4.9

409 Reviews

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409 Reviews of Clayton Einck

January 17, 2024

Dealership Rating
Employee Rating

Good best service friendly The answer all my question what I need for my car I wanna thank you for everything. It was the best service I ever have.👍👍👍👍👍👍👍👍👍 More

by ashleymia912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. Your satisfaction is our top priority, and we appreciate your trust in our service. Safe travels!

January 17, 2024

Dealership Rating
Employee Rating

Clayton has made my entire experience at Honda so easy! This Honda location feels like home More

by Ettracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear that Clayton and our Honda team made your experience easy and welcoming. We aim to make our dealership feel like a home away from home for our valued customers. We appreciate your support!

January 17, 2024

Dealership Rating
Employee Rating

Excellent dealership with professional service repair technician. Great recommendations for everyone to try it out! More

by Briandl23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with our dealership and service repair technician. We appreciate your recommendation and look forward to serving you again in the future. Safe travels!

January 17, 2024

Dealership Rating
Employee Rating

Great group of people working here. Every department was super professional and helped me with all the paperwork. Would recommend to friends and family. More

by Kostner
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos , Jeff Aoki, Emily Murguia, Catherine Schlueter

Jan 17, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team provided you with professional service. We appreciate your recommendation and look forward to assisting you, your friends, and family in the future. Safe travels!

January 17, 2024

Dealership Rating
Employee Rating

Salespeople who add on costs and say I’ll just have to pay the extra fees if I want to buy from them. Then they wouldn’t let me take the cost paperwork with me, saying it could be used against them from o More

by plays-boughs.0a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

We apologize for any inconvenience you experienced while working with our sales and finance teams. We value your feedback and will use it to improve our overall approach. If you would like to discuss your experience please reach out to me at 714-861-4200. Thank you. -Paul Conant

January 17, 2024

Dealership Rating
Employee Rating

Yes, my oil was changed. No, my text-to-talk was not fixed. And xxxx no, my Pilot does NOT need $1800 of front suspension replacement. I need to rethink where to take my car More

by Mikeftre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Mike, we're sorry to hear that you had a negative experience working with our service department. We aim to provide reliable service recommendations and fair prices. If you would like to discuss your experience please reach out to me at 714-861-4200. Thank you. -Paul Conant

December 28, 2023

Dealership Rating
Employee Rating

Norm Reaves is a great place to buy or lease a new Honda or used one. More

by RobDK21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos , Emily Murguia, Connie Perea, Catherine Schlueter

Dec 29, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience. We appreciate your trust in us and look forward to serving you in the future.

December 26, 2023

Dealership Rating
Employee Rating

Service at your dealership has been stellar. You took my complaints seriously n tried to service my car so that I would be satisfied. Thank you. More

by Shaing2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your excellent review! We're glad to have lived up to your expectations. Let us know if there is anything else we can do for you!

December 23, 2023

Dealership Rating
Employee Rating

The deal arranged with my salesman changed when I got to finance. I got stuck with a warranty with a $50 deductible and didn't get the LoJack security that I thought I would get with the deal I made with th More

by bluezs1111
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

December 20, 2023

Dealership Rating
Employee Rating

Efficient. Clean waiting area. Clayton was excellent ?? The wait time was good. Receiving a list with pics of items to attend to is fantastic. I can budget to k More

by Jayehouston
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Dec 21, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're delighted to hear that Clayton provided excellent service and that you appreciated our efficient process. We strive to make car maintenance transparent and budget-friendly with our detailed itemized lists. We look forward to serving you again in the future.

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