Clayton Prescott
Clayton Prescott at Acura Columbus

Clayton Prescott | Page 10

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

Contact Me
4.9
231 Reviews

Dealership Experience

12 yrs, 2 mos

Industry Experience

12 yrs, 2 mos

Specialties & Trainings

Service Writer and Consultant

Business Development Center Sales Administration

View more specialties & trainings
4.9

231 Reviews

Write a Review

231 Reviews of Clayton Prescott

October 05, 2023

Dealership Rating
Employee Rating

Great service in the service department. Todd and all were friendly and prompt. I like their advice. More

by Mma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Oct 08, 2023

Acura Columbus responded

Thanks for trusting us and I am glad Todd and the team could help! - John Connelly Owner/Acura Columbus

September 25, 2023

Dealership Rating
Employee Rating

My tlx just turned 100,000 miles and everything is falling apart. My next car will not be an Acura. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2023

Acura Columbus responded

Just following up — thanks for emailing with me and talking with Larry Jones. I hope you know that we want to help make your experience with your Acura better. Thanks, John Connelly Owner/Acura Columbus

September 25, 2023

Dealership Rating
Employee Rating

Staff is amazing. Friendly, knowledgeable and very communicative. I’ve bought 3 vehicles from this dealership and every interaction I’ve had with them is world class. More

by Dvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith, Ashley Glick , Hayley Jones

Sep 27, 2023

Acura Columbus responded

Thank you 3x over!!! You made my day with your note - so nice! Greatly appreciated. Thank you for your trust. - John Connelly Owner/Acura Columbus

September 23, 2023

Dealership Rating
Employee Rating

Great service department! Highly recommended. They kept me updated and provided me a nice car while mine was being repaired. More

by jennifera
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 23, 2023

Acura Columbus responded

Very nice — thank you so much! We really appreciate your kind words. Thanks, John Connelly Owner/Acura Columbus

September 16, 2023

Dealership Rating
Employee Rating

Friendly and knowledgeable folks who really seem to enjoy their jobs and the service they provide is top notch. More

by RAF1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2023

Acura Columbus responded

Very nice of you to say - we really appreciate it! Thanks for trusting us to help. - John Connelly Owner/Acura Columbus

September 16, 2023

Dealership Rating
Employee Rating

This is my fifth consecutive Acura. The product, service, people keep me coming back. Could not imagine going elsewhere. More

by rickcolby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Sep 17, 2023

Acura Columbus responded

Thank you 5x over!!!!! We appreciate your trust. So great to read. Thanks, John Connelly Owner/Acura Columbus

September 15, 2023

Dealership Rating
Employee Rating

Nothing but issues with my experience. Within less than 1 year of owning a used vehicle sold from this dealership I’ve had to replace the ENGINE within 4 months of owning it. The car was g More

by shockleyda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Zach Zeune

Oct 29, 2023

Acura Columbus responded

Austin - I am sorry that the 2009 MDX that you bought from us had multiple issues. Now all is fixed and you have moved away. I would have liked it if you would have updated your review, but I understand that you have moved on with your life. Good luck. - John Connelly Owner/Acura Columbus

September 15, 2023

Dealership Rating
Employee Rating

everyone goes over + above! they are quick to respond + kind as can be. they offer a valet service for oil change etc that can’t be beat! saves so much time + they are super eff More

by stacbaird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore, Zach Zeune, Jami Meredith, Ashley Glick, Jerry LaWarre , Hayley Jones, Terry Nader, terry in valet!!!!

Sep 17, 2023

Acura Columbus responded

Thanks Stacy - that is really nice and thanks for recognizing Terry, Todd, Zach, Jami, Clay, Ashley, Jerry and Hayley! I hope you enjoy your Sunday and have a good week. - John Connelly Owner/Acura Columbus

September 15, 2023

Dealership Rating
Employee Rating

Clayton Prescott, an advisor, to good care of me. Great customer service. Unfortunately, a part I needed was on back order, so I wasn't able to get all services done. The loaner vehicle was s More

by Mrs. Canady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2023

Acura Columbus responded

Glad Clay was able to help — sorry about the part. We seem to run into that issue a lot since Covid. Hopefully supply chains will get straightened out sooner rather than later. Glad you liked the loaner! Thanks, John Connelly Owner/Acura Columbus

September 13, 2023

Dealership Rating
Employee Rating

Quality service every single time I visit. I have 3 Acuras and only deal with this location. Recently purchased used certified in October 2022, discovered a small cosmetic chip in paint issue More

by chellerond958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2023

Acura Columbus responded

Thanks for trusting us — we really appreciate it! Look forward to working with you for years to come. Thanks, John Connelly Owner/Acura Columbus

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